Back

Landmark Ford Inc

Springfield, IL

4.4
253 Reviews

2401 Prairie Crossing Dr

Springfield, IL

62711

Directions

By Type

253 Reviews of Landmark Ford Inc

February 11, 2021

Landmark had the car my wife wanted with all the fancy stuff she likes.Jordan Shermett helped us with the purchase even coming in in his day off to finalize the sale Th finance guy (sorry can't recall his More

by Boogie957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Shermett, Finance guy
January 30, 2021

Dealership very nice. Salesman Jordan Shermett helpful but manager mark bartell not so much. Manager didn't present himself well to me. Will not go there again for a vehicle. More

by Disatisified
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Shermett, Mark Bartell
January 14, 2021

They eat pizza in a far off room and let you starve for the 6-7 hours they hold your trade vehicle hostage while they coerce you into an acceptable deal , not necessarily the deal you are seeking. More

by hpkns_bll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe dunning, his boss, and the General Mgr
January 09, 2021

Glad to once again to do business with Landmark. Zack, Sean, and Fred were great to work with. And the Wife loves her new car. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Sean, Fred.
December 15, 2020

Carlos was professional and able to answer all our questions. Overall an excellent experience that was completed quickly. I would reccomend the dealer and Carlos. More

by jerrybarrington9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos De Leon
November 16, 2020

Joe, the Salesman was very nice and not pushy... There was a really great guy who set up everything for me. The finance guy is a bit pushy with the extended warranty, but all in all a great experience. More

by New Car Shopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe D, The guy who set up my since, etc was great. The Finance guy.
November 11, 2020

Shawn was my salesperson. He was terrific!! Would definitely work with him again. He was very attentive. Good listener. Answered all my questions. I will consider Landmark in the future. More

by Ddevore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
October 29, 2020

Such an easy smooth process. This is the second time I have bought a car from here and both times I have been more than impresssed. Would definitely recommend! More

by Tayler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Fred
October 22, 2020

Typical dealing back and forth. I finally got a price I could live with. Waited too long to finalize the transaction. Didn't receive a copy of the loan contract with all the other papers. Lost sleep from n More

by Khop1058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Lee
October 07, 2020

Absolutely horrible place to buy from. Poor customer service after the sale. Very rude and not willing to help. ABSOLUTELY WOULDN'T RECOMMEND!! Will never buy from again! More

by JESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan, Russ, Jeff, Damon, Jason
...
8
...