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Landmark Ford Inc

Springfield, IL

4.4
257 Reviews

2401 Prairie Crossing Dr

Springfield, IL

62711

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257 Reviews of Landmark Ford Inc

September 18, 2021

They worked very hard to get us financed within our budget and in a vehicle to fit our growing family. More

by Mommynunes2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Jordan
May 31, 2021

They act is if they are doing you a grande favor letting you purchase a vehicle. The sales manager is arrogant and incredibly rude. He did not stand by his words. I would not recommend this dealer. More

by suzikrason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Davidsmeier
April 08, 2021

Very friendly staff, was not impressed with delivery process. Could have used much more information and “how to” help on the very high tech Bronco Sport More

by Timt1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson, finance person
March 28, 2021

I was scheduled for a repair by the service department for the 27th of March. I received reminders which I acknowledged. After driving the 53 miles from my home to the facility I was turned away because i More

by terrylivingston5734
Customer Service
Recommend Dealer
No
Employees Worked With
Carie Meyer
February 11, 2021

Landmark had the car my wife wanted with all the fancy stuff she likes.Jordan Shermett helped us with the purchase even coming in in his day off to finalize the sale Th finance guy (sorry can't recall his More

by Boogie957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Shermett, Finance guy
January 30, 2021

Dealership very nice. Salesman Jordan Shermett helpful but manager mark bartell not so much. Manager didn't present himself well to me. Will not go there again for a vehicle. More

by Disatisified
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Shermett, Mark Bartell
January 14, 2021

They eat pizza in a far off room and let you starve for the 6-7 hours they hold your trade vehicle hostage while they coerce you into an acceptable deal , not necessarily the deal you are seeking. More

by hpkns_bll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe dunning, his boss, and the General Mgr
January 09, 2021

Glad to once again to do business with Landmark. Zack, Sean, and Fred were great to work with. And the Wife loves her new car. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Sean, Fred.
December 15, 2020

Carlos was professional and able to answer all our questions. Overall an excellent experience that was completed quickly. I would reccomend the dealer and Carlos. More

by jerrybarrington9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos De Leon
November 16, 2020

Joe, the Salesman was very nice and not pushy... There was a really great guy who set up everything for me. The finance guy is a bit pushy with the extended warranty, but all in all a great experience. More

by New Car Shopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe D, The guy who set up my since, etc was great. The Finance guy.
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