Landmark Ford Inc

Landmarks service department is a nightmare to deal with. I spent $50,000 on a brand new explorer, that has nothing but issues. The door rattles when you drive, the passenger window makes a noise like the wi I spent $50,000 on a brand new explorer, that has nothing but issues. The door rattles when you drive, the passenger window makes a noise like the window is rolled down. One of the windows doesn’t roll down at all, and never has. I made an appointment to get all of this addressed plus an oil change, they have no loaner car to put me in, they have no idea what time they are going to look at my vehicle, and have no idea how long they are going to have it. I live an hour away and I’m supposed to go who knows how long without a vehicle to drive, after spending $50,000 on a brand new car there. I will never buy another vehicle at landmark again. More

Okay experience. As expected at a car dealership. Would probably go there again some time. As expected at a car dealership. Would probably go there again some time. More

The whole process was good, Zach was great and signing papers was smooth and effortless. papers was smooth and effortless. More

Good salesman and very helpfully. A hood place to do business.. I’m very satisfied customer. A hood place to do business.. I’m very satisfied customer. More

The manager Jeremy did not make clear financial numbers clearly. Didn’t put cash value from existing truck towards money down. My wife and I feel mislead by the manager. Price of truck went up after the or clearly. Didn’t put cash value from existing truck towards money down. My wife and I feel mislead by the manager. Price of truck went up after the order on 11/16/21 More

Staff repeatedly went over my firm budget and then when I said I couldn’t afford that, they insulted my age and then my girlfriends age. Hostile and aggressive environment overall. said I couldn’t afford that, they insulted my age and then my girlfriends age. Hostile and aggressive environment overall. More

Overall great experience staff impeccable Price was what they told me over the phone my truck was clean detailed full of fuelut they told me over the phone my truck was clean detailed full of fuelut More

They say The hunger of Pirhanas can strip their victims to bone twice as fast when the water level is low ....... When inventory is low here the salesmen will do the same to customer wallets, credit report to bone twice as fast when the water level is low ....... When inventory is low here the salesmen will do the same to customer wallets, credit reports and give you bones for your trade in . Steer clear but if you do venture out there..... My suggestion: Remember to write things down verbatim ( like I did ) what they tell you on the phone then compare it to what you are told again at the dealership and let the fun begin. Funny how you can work out a deal the day before, drive 35 minutes there for an " appointment " only to find out the salesman forgot to mention the car you are trying to buy is now called a Demo and the employee who takes it home, buys groceries and takes the Cat to the vet in it.... does not work today OOPS !! Thanks for the worthless credit pulls and ... approval ........... I would rather buy from craigslist in a high crime neighborhood than shop here again. Well off to other sites to review again ! Most of positive reviews I have seen here are new cars.......My best guess is they can't stiff you on price on a new one as the Ford website will show correct prices unlike used ones. More

The salesman and the service manager did an excellent job and helping me get my Mustang and helping me get my Mustang More