Back

Landmark Ford Inc

Springfield, IL

4.4
253 Reviews

2401 Prairie Crossing Dr

Springfield, IL

62711

Directions

By Type

253 Reviews of Landmark Ford Inc

December 10, 2022

Carlos done an awesome job. I'd refer him to other car shoppers And was very helpful More

by Cristie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos he was great to work with and really bent over to help me
Dec 10, 2022 -

Cristie responded

Great service by carlis

November 25, 2022

Your diesel mechanic is amazing! ! He helped us get back on the road safely after our truck put us in limp mode pulling our 5 horse trailer. He took time out of his busy day to look a More

by Springerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The diesel mechanic on duty Friday, November 25th
November 25, 2022

This is the worst service departments to help you out to get things fixed. I've been working on trying to get my fuel rims replaced because of a manufacturer defect for doing on 4 months still no answer. Ha More

by Rodbeccue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Lookis, Cleo Whitcomb
October 18, 2022

Truck roof must of been damaged in shipping and they sold it to me without my knowledge, then I goto wash it a month later and find a giant dent and a bunch of scratches. More

by db72
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Lookis, Cleo Whitcomb
October 01, 2022

BEST DEALERSHIP IN SPRINGFIELD, IL. ALL EMPLOYEES ARE TOP OF THEIR GAMES!! Enjoy dealing here! More

by jdavisbyrd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Jordan
September 09, 2022

Internet price and salesman price were the same. Manager decided that internet price was $3000 too low and wouldn’t sell vehicle for advertised price. Salesman CJ was pleasant but totally embarrass More

by Doug
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CJ
September 07, 2022

Landmarks service department is a nightmare to deal with. I spent $50,000 on a brand new explorer, that has nothing but issues. The door rattles when you drive, the passenger window makes a noise like the wi More

by Chester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cleo Whitcomb
August 31, 2022

Okay experience. As expected at a car dealership. Would probably go there again some time. More

by Boughtacar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
July 26, 2022

The whole process was good, Zach was great and signing papers was smooth and effortless. More

by Ltaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach was great
June 30, 2022

Good salesman and very helpfully. A hood place to do business.. I’m very satisfied customer. More

by Cindy.spann26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David ellis
...
5
...