Landmark Ford Inc
Springfield, IL
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253 Reviews of Landmark Ford Inc
Your diesel mechanic is amazing! ! He helped us get back on the road safely after our truck put us in limp mode pulling our 5 horse trailer. He took time out of his busy day to look a ! He helped us get back on the road safely after our truck put us in limp mode pulling our 5 horse trailer. He took time out of his busy day to look at a low fuel pressure problem. We are traveling from out of state and he put our minds at ease by looking at it quickly. Thanks so much!! More
This is the worst service departments to help you out to get things fixed. I've been working on trying to get my fuel rims replaced because of a manufacturer defect for doing on 4 months still no answer. Ha get things fixed. I've been working on trying to get my fuel rims replaced because of a manufacturer defect for doing on 4 months still no answer. Had convertible and they wanted to find a sewing shop to sew it. They luckily got out of the deal because they got it by a tree And that had to be replaced by my insurance. They have also done other work like putting on lights on my vehicle. More
Truck roof must of been damaged in shipping and they sold it to me without my knowledge, then I goto wash it a month later and find a giant dent and a bunch of scratches. it to me without my knowledge, then I goto wash it a month later and find a giant dent and a bunch of scratches. More
Internet price and salesman price were the same. Manager decided that internet price was $3000 too low and wouldn’t sell vehicle for advertised price. Salesman CJ was pleasant but totally embarrass Manager decided that internet price was $3000 too low and wouldn’t sell vehicle for advertised price. Salesman CJ was pleasant but totally embarrassed when telling me about management! Seemed like a deceptive trap. The old “bait and switch “ game. I’m not playing and advise others to use caution! More
Landmarks service department is a nightmare to deal with. I spent $50,000 on a brand new explorer, that has nothing but issues. The door rattles when you drive, the passenger window makes a noise like the wi I spent $50,000 on a brand new explorer, that has nothing but issues. The door rattles when you drive, the passenger window makes a noise like the window is rolled down. One of the windows doesn’t roll down at all, and never has. I made an appointment to get all of this addressed plus an oil change, they have no loaner car to put me in, they have no idea what time they are going to look at my vehicle, and have no idea how long they are going to have it. I live an hour away and I’m supposed to go who knows how long without a vehicle to drive, after spending $50,000 on a brand new car there. I will never buy another vehicle at landmark again. More