Landmark Ford Inc
Springfield, IL
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253 Reviews of Landmark Ford Inc
Staff was great to work with Very impressed with the patience and attention of salesman and staff. They took the time to help me find the vehicle that was right for me. Very impressed with the patience and attention of salesman and staff. They took the time to help me find the vehicle that was right for me. More
Everyone i dealt with were very pleasant. A truck we had a deal on was sold out from under myself and Landmark. Ryan called me and assured me He would get me another and quickly. He did this i A truck we had a deal on was sold out from under myself and Landmark. Ryan called me and assured me He would get me another and quickly. He did this in a very short time. The truck He found was more money but Ryan honored our deal we previously had made. I was impressed and then I knew I was dealing with a Man of Integrity. A commodity not always found in todays business world. I love my new Truck. When in the market again, i hope Mark and Ryan are still at Landmark. More
Toms truck purchase # 100 Paul was easy going and presented the options with no pressure. He showed us what we asked for and answered our questions. We are happy! Paul was easy going and presented the options with no pressure. He showed us what we asked for and answered our questions. We are happy! More
The Employees I dealt with were exceptionally friendly. The people I dealt with were friendly and kind. They were clear about everything we discussed and we seemed to be on the same page. The people I dealt with were friendly and kind. They were clear about everything we discussed and we seemed to be on the same page. More
Good experience My wife and I felt no pressure whatsoever. Zach was great to work with and we were treated with respect by everyone we interacted with. My wife and I felt no pressure whatsoever. Zach was great to work with and we were treated with respect by everyone we interacted with. More
Routine maintenance on my Escape. The service center was very busy but seemed to move the customers through in a timely matter. The staff was efficient and pleasant. I was and am alw The service center was very busy but seemed to move the customers through in a timely matter. The staff was efficient and pleasant. I was and am always pleased with the good serrvice Ford provides. More
Amazing This was a great experience. Everyone was kind and knew what they were doing. The car I purchased is amazing. Thank you for all your help. This was a great experience. Everyone was kind and knew what they were doing. The car I purchased is amazing. Thank you for all your help. More
Etching the Windows The sheet I received in the financial office described the glass etching of the windows as theft protection. Fred explained this option to me which I The sheet I received in the financial office described the glass etching of the windows as theft protection. Fred explained this option to me which I understand. The sheet also states that the etching process is optional. At no time during our discussions with Doug or Ryan do Linda or I remember being asked if we wanted this "option". Then we find we were charged $199 for this process. To make matters worse some of the windows were not masked properly and the etching is beyond the numbers - poor workmanship. I also do not think every window was etched. This is a small matter on a $40,000+ vehicle. But we feel Landmark Ford should have properly reviewed this option with us before it appeared on the the bill of sale. Why not get the customer to initial on the sheet to signify approval of the process and cost? By the way, we love the Ford Explorer and wonder why we didn't trade sooner. Bill Busbey More
Great experience with 50k mile check From scheduling to courtesy van service to fair price and great communications throughout, I would definitely continue to use Landmark Ford for all my From scheduling to courtesy van service to fair price and great communications throughout, I would definitely continue to use Landmark Ford for all my Explorer service needs. Thanks! More
Great experience.. Always get a great deal, my 3rd Escape. always very helpful and friendly staff. Only took a little over an hour to process everything, was very quick Always get a great deal, my 3rd Escape. always very helpful and friendly staff. Only took a little over an hour to process everything, was very quick More