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Landmark Ford Inc
Springfield, IL
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259 Reviews of Landmark Ford Inc
Speedy, efficient and friendly QuickLane My visits to Quicklane are always good experiences. I see the same crew each time I go in: Rick and Bill in Quicklane, and Tim Valtille. My vehicle is My visits to Quicklane are always good experiences. I see the same crew each time I go in: Rick and Bill in Quicklane, and Tim Valtille. My vehicle is always ready quickly; the guys review what was done with my vehicle during servicing and always let me know if there are any concerns (this time I needed a new air filter and cabin air filter). They search for discounts to give me (thanks!) and since I bought my tires at Landmark I get free rotations. Thanks, guys! More
Service Department is excellent!! If you are a Ford owner, you won't be in the service department much, but the oil does need changed. Make sure to have Landmark take care if it! If you are a Ford owner, you won't be in the service department much, but the oil does need changed. Make sure to have Landmark take care if it! More
great staff Thanks to Seanita.Prater, Jeff Kunz and Ron Turner for their patience and exceptional service. Owners of a new Ford Edge after months of driving Seani Thanks to Seanita.Prater, Jeff Kunz and Ron Turner for their patience and exceptional service. Owners of a new Ford Edge after months of driving Seanita nuts with questions. Recommend this staff to all. We've been Landmark customers for forty years and have always gone back. More
Great service Paul very helpful with helping me with what I wanted to see and explaining different options. I never felt pressured to buy. Linda was very helpful wi Paul very helpful with helping me with what I wanted to see and explaining different options. I never felt pressured to buy. Linda was very helpful with choices for warranty. More
It turned out to be great Our purchase started out good then got kind of rocky in the middle, but in the end they did what they said which is why we give a 4 star. Doug was awe Our purchase started out good then got kind of rocky in the middle, but in the end they did what they said which is why we give a 4 star. Doug was awesome More
Superlatives cover my entire experience at Landmark Ford! I got super treatment at Landmark Ford. They did not weigh me down with any dickering or waiting. My whole experience here was very pleasant and I was I got super treatment at Landmark Ford. They did not weigh me down with any dickering or waiting. My whole experience here was very pleasant and I was happy. My purchase was expedited in a timely manner. All of my concerns were answered by intelligent and well informed employees - Mark Underwood was a wonderful help in the choosing of my car and explaining features about it, and selling it to me! Linda (sorry I don't remember her last name) walked me through the paperwork so effortlessly that I was finished with it in 'record ' time.. I look forward to a good experience with Landmark in the maintenance of my new Ford Escape. More
efficient All employees were friendly, knowledgeable and helpful. Overall, a very good experience and I would recommend this dealership to all my friends, fami All employees were friendly, knowledgeable and helpful. Overall, a very good experience and I would recommend this dealership to all my friends, family and acquaintances. More
Oil change On time there is not a lot to say. I got my oil changed. Not sure what else you want me to say except I'm happy On time there is not a lot to say. I got my oil changed. Not sure what else you want me to say except I'm happy More
fantastic dealership Love this dealership. Would highly recommend this group to anyone who is in the market for a new car or truck.....or just needing an oil change. Extr Love this dealership. Would highly recommend this group to anyone who is in the market for a new car or truck.....or just needing an oil change. Extremely professional bunch of men and women!! More
Amazing experience The customer service experts were amazing at getting the job done quickly and effectively. They were very friendly and answered all questions I had as The customer service experts were amazing at getting the job done quickly and effectively. They were very friendly and answered all questions I had asked More