Landmark Ford Inc
Springfield, IL
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257 Reviews of Landmark Ford Inc
Service The gentlemen who served me were very friendly and helpful. The service was also done quickly and I did not have to wait very long. The gentlemen who served me were very friendly and helpful. The service was also done quickly and I did not have to wait very long. More
Good friendly service I always receive good service at Landmark Ford. I have to wait longer than other places but the customer area is comfortable and I can read or get so I always receive good service at Landmark Ford. I have to wait longer than other places but the customer area is comfortable and I can read or get some work done while I wait. The staff are friendly but they should not argue or express frustration in front of customers. That occurred during my last visit and it doesn't reflect a professional atmosphere to the customers. Staff should take their arguments and express their frustrations in a private area and not in the customer lounge. More
Quick Lane Service Had my 2015 Explorer serviced at Landmark Quick Lane. As usual, Rick Adams was courteous and professional in our encounter. The wait time was good. Se Had my 2015 Explorer serviced at Landmark Quick Lane. As usual, Rick Adams was courteous and professional in our encounter. The wait time was good. Service was prompt and complete. It is great dealing with Rick and your team at Quick Lane. More
Quick Lane really is!! I came in late for service on a busy day and expected to leave the vehicle overnight, however I got a call that it was done by mid-afternoon. Fast, ve I came in late for service on a busy day and expected to leave the vehicle overnight, however I got a call that it was done by mid-afternoon. Fast, very friendly operation. More
Just as I Epected I drove in, gave the information of what was needed, ate my lunch and read a mystery. In a short time the car was finished. I drove in, gave the information of what was needed, ate my lunch and read a mystery. In a short time the car was finished. More
Quick and easy So easy, drive in and out in a short amount of time. Personnel are always friendly. One of the must do things in life that isn't a chore. So easy, drive in and out in a short amount of time. Personnel are always friendly. One of the must do things in life that isn't a chore. More
John McCarthy will be my go to car guy now! John was beyond helpful in helping me purchase my new car. He was kind, honest, and not pushy which is everything I wanted in a salesman. He will alwa John was beyond helpful in helping me purchase my new car. He was kind, honest, and not pushy which is everything I wanted in a salesman. He will always be my go to car guy now. If he leaves Landmark I will definitely be following him with my business. More
MOST FRIENDLY AND HELPFULL STAFF!!!! The best place you can by a vehicle from everyone was so helpful and friendly. i would definitley recommend this place to everyone i know. The best place you can by a vehicle from everyone was so helpful and friendly. i would definitley recommend this place to everyone i know. More
Speedy, efficient and friendly QuickLane My visits to Quicklane are always good experiences. I see the same crew each time I go in: Rick and Bill in Quicklane, and Tim Valtille. My vehicle is My visits to Quicklane are always good experiences. I see the same crew each time I go in: Rick and Bill in Quicklane, and Tim Valtille. My vehicle is always ready quickly; the guys review what was done with my vehicle during servicing and always let me know if there are any concerns (this time I needed a new air filter and cabin air filter). They search for discounts to give me (thanks!) and since I bought my tires at Landmark I get free rotations. Thanks, guys! More
Service Department is excellent!! If you are a Ford owner, you won't be in the service department much, but the oil does need changed. Make sure to have Landmark take care if it! If you are a Ford owner, you won't be in the service department much, but the oil does need changed. Make sure to have Landmark take care if it! More