Landmark Ford Inc

Prolly the worst experiance buying a car I have had. Once the crappy deal was made, they took car to get it cleaned up, while I waited to go to finance manager. 2 hours later I get into the finance manager a the crappy deal was made, they took car to get it cleaned up, while I waited to go to finance manager. 2 hours later I get into the finance manager and do all the paper work, then go to car. Salesman was putting plates on it. They didn't clean anything, all they did was take stickers off, didn't scrape glue or anything. Later found a syringe between the seat and console along with multiple needle caps.. UNACCEPTABLE!! No fresh oil change, had to leave dealership and get gas... Really bad experiance! More

Walt Skube and the entire staff were amazing and so professional. We will definitely recommend Landmark Ford to everyone. Thanks for everything and for making our car experience wonderful professional. We will definitely recommend Landmark Ford to everyone. Thanks for everything and for making our car experience wonderful More

F-150 Lariat I love my new truck. Jeremy Lookis worked until he found exactly what we ask for; and it was worth the wait. Thank You Landmark Ford for you dedicatio I love my new truck. Jeremy Lookis worked until he found exactly what we ask for; and it was worth the wait. Thank You Landmark Ford for you dedication to your customers. More

Great experience purchasing a pre-owned car. Purchased a car that ultimately didn’t work out. Took advantage of their 90-day exchange. Both Jeremy Lookis (Mngr) and Brad Howlett (Sales) made sure Purchased a car that ultimately didn’t work out. Took advantage of their 90-day exchange. Both Jeremy Lookis (Mngr) and Brad Howlett (Sales) made sure we were taken taken care of. They went above and beyond to make us happy. We purchased six vehicles from Landmark over the years. Their sales and service is the best. More

I feel I have been taken advantage of because Of my age and. I have taken my truck in with the same issue (ac blower not working ) and each time there is something new added to the problem that costs $300 and I have taken my truck in with the same issue (ac blower not working ) and each time there is something new added to the problem that costs $300 and the original problem still not fixed.. I feel extremely uncomfortable and feel taken advantage of.because I’m female and elderly . More

Poor buying experience from the get go Love the vehicle. However i won't buy a car here again. Couldn't get a straight answer. Had to make 3 trips on 3 seperate days to pick up vehicle a Love the vehicle. However i won't buy a car here again. Couldn't get a straight answer. Had to make 3 trips on 3 seperate days to pick up vehicle and still couldn't. Always had an excuse why something wasn't done. Salesperson told me vehicle had a 30 day warranty, then it was as is no warranty. Website is not kept up to date with inventory. More

Great care every time I called of visited A smile on everyone’s face when entering showroom Salesman courteous and helpful in choosing and ordering my vehicle Picking up new car a pleasant A smile on everyone’s face when entering showroom Salesman courteous and helpful in choosing and ordering my vehicle Picking up new car a pleasant experience More

Salesman was friendly and courteous. Also, he seemed willi I explained to salesman what I was looking for and that's what I got and more. He and financing manager explained the process and terms in a way I co I explained to salesman what I was looking for and that's what I got and more. He and financing manager explained the process and terms in a way I could understand. More

Top notch service The management, sales, and financing departments worked as one. This made my experience very simple and peaceful. I’ve never been more impressed or sa The management, sales, and financing departments worked as one. This made my experience very simple and peaceful. I’ve never been more impressed or satisfied with a car purchase. Thank you Landmark Ford!!! Customer for life David Deweese More

Taking delivey So many issues this they place. I purchased a 2017 Ford cab amd chassis and this was an out of state purchase which isn't my first out of state purch So many issues this they place. I purchased a 2017 Ford cab amd chassis and this was an out of state purchase which isn't my first out of state purchase. The truck was shipped to Texas and upon delivery the inside was a mess. The plastic that covers the seat had been removed and left in the floor, all the tags and sticker were still on the truck and the tank was empty. Once we unloaded the truck I noticed the tsil lights did not work. The reverse and brake lights did but no turn signals. I called Jeremy abkut this and he said it wasn't their problem. Nate was my salesman which I haven't heard from since my 1st call about these issues. The next problem was I had 2 different keys. They said they would get me a new key but had no idea when. There were no buyer tags on the truck either. Vant drive it with lout those. I lost count as to the numbet of calls I've made since the truck was delivered. It seems that "we're really busy" is a legitimate excuse for the lack of customer service. If i would have come there and driven the truck home they would have had to make the truck legal and Jeremy admitted to that fact but since it was shipped it seems the attitude is...good luck! I'm still waiting on my tags and I have not received a copy of my loan documents. I'm 52 and have a business to business company NEVER would i treat a customer like this. I have a fleet of truck and have been in my industry since 1985. I wish these guys worked for me so I could fire their butts. Michael Braudaway Owner President of Lone Star IG Vinly Lite Tech QualityPro Thermal Plastics Glass Master DFW More