Landmark Ford Inc
Springfield, IL
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257 Reviews of Landmark Ford Inc
Carlos was excellent but finance dealing was not. We visited the Ford dealership in July 2020. Our salesman Carlos was excellent from beginning to end. The financing portion of it was not as pleasant. We visited the Ford dealership in July 2020. Our salesman Carlos was excellent from beginning to end. The financing portion of it was not as pleasant. Derek French did the financial paperwork for us. He explained everything thoroughly and we received the 0% financing special they had going on. What he didn't bother to explain was that in order to receive the 0% financing we had to sign up for 2 of the extra services that they want you to buy along with all the rest of the fees in buying a car. After being in there for 1-1 1/2 hours, we questioned the amount being borrowed because it was way more than we had calculated, only then did he bother to tell us about the extras we had to purchase which added another $3000.00 on to the bill. This should have been thoroughly explained to us prior. It was a shady act that he pulled so I wouldn't ever finance with them again. More
Dave McMeen was excellent to speak with. Very knowledgeable and took his time serving this customer. Invested in the Ford Edge. No buyer’s remorse here. Love it! knowledgeable and took his time serving this customer. Invested in the Ford Edge. No buyer’s remorse here. Love it! More
Damon and Evan were great to work with. Professional!! 5stars for both!!! I would buy a car from them again. They explained everything very well and did exactly what they said they would!! Very pleasant 5stars for both!!! I would buy a car from them again. They explained everything very well and did exactly what they said they would!! Very pleasant experience!!! More
At 69 years old I have purchased many cars and spent many hours in dealerships. This time was the best ever. Your salesman Sean Brown was the professional all the way. We told him what we wanted our payment hours in dealerships. This time was the best ever. Your salesman Sean Brown was the professional all the way. We told him what we wanted our payment to be and how much we could put down. There was no pressure to change that. He and the sales manager found a car that would meet both requirements. It was perfect for my wife and she loves it. We got more car than we expected to get. This was definitely the best car buying experience I’ve ever had. The financial guy, Iwish I could remember his name, was very knowledgeable and easy to deal with. We have had two people ask where we bought it. Told them go to Landmark Ford and ask for Sean Brown they won’t be sorry. Thanks again for the experience. More
Friendly, my questions were answered, I drove 21/2 hours to buy vehicle then salesman helped hookup phone and off I went. Thanks Nate Cuvar. to buy vehicle then salesman helped hookup phone and off I went. Thanks Nate Cuvar. More
This is a very fair dealership. We have bought several cars here. It was so nice to deal with Christian men. Miss my favorite salesman Walt Scube but Shawn was excellent and did a great job and the Financ cars here. It was so nice to deal with Christian men. Miss my favorite salesman Walt Scube but Shawn was excellent and did a great job and the Finance person Fred was equally as good and both are men of faith which means a lot to me and my husband . More
Friendly helped with problem took care of QuicklyGood service all the way through my new truck had it ready to go the next day which I needed it badly service all the way through my new truck had it ready to go the next day which I needed it badly More
Experience was positive from the moment we arrived at Landmark Ford. Each staff member offered to help. Mr. Howlett was knowledgable, approachable and patient. He made the experience worthwhile. Landmark Ford. Each staff member offered to help. Mr. Howlett was knowledgable, approachable and patient. He made the experience worthwhile. More