Landmark Ford Inc

Poor buying experience from the get go Love the vehicle. However i won't buy a car here again. Couldn't get a straight answer. Had to make 3 trips on 3 seperate days to pick up vehicle a Love the vehicle. However i won't buy a car here again. Couldn't get a straight answer. Had to make 3 trips on 3 seperate days to pick up vehicle and still couldn't. Always had an excuse why something wasn't done. Salesperson told me vehicle had a 30 day warranty, then it was as is no warranty. Website is not kept up to date with inventory. More

Great care every time I called of visited A smile on everyone’s face when entering showroom Salesman courteous and helpful in choosing and ordering my vehicle Picking up new car a pleasant A smile on everyone’s face when entering showroom Salesman courteous and helpful in choosing and ordering my vehicle Picking up new car a pleasant experience More

Salesman was friendly and courteous. Also, he seemed willi I explained to salesman what I was looking for and that's what I got and more. He and financing manager explained the process and terms in a way I co I explained to salesman what I was looking for and that's what I got and more. He and financing manager explained the process and terms in a way I could understand. More

Top notch service The management, sales, and financing departments worked as one. This made my experience very simple and peaceful. I’ve never been more impressed or sa The management, sales, and financing departments worked as one. This made my experience very simple and peaceful. I’ve never been more impressed or satisfied with a car purchase. Thank you Landmark Ford!!! Customer for life David Deweese More

Taking delivey So many issues this they place. I purchased a 2017 Ford cab amd chassis and this was an out of state purchase which isn't my first out of state purch So many issues this they place. I purchased a 2017 Ford cab amd chassis and this was an out of state purchase which isn't my first out of state purchase. The truck was shipped to Texas and upon delivery the inside was a mess. The plastic that covers the seat had been removed and left in the floor, all the tags and sticker were still on the truck and the tank was empty. Once we unloaded the truck I noticed the tsil lights did not work. The reverse and brake lights did but no turn signals. I called Jeremy abkut this and he said it wasn't their problem. Nate was my salesman which I haven't heard from since my 1st call about these issues. The next problem was I had 2 different keys. They said they would get me a new key but had no idea when. There were no buyer tags on the truck either. Vant drive it with lout those. I lost count as to the numbet of calls I've made since the truck was delivered. It seems that "we're really busy" is a legitimate excuse for the lack of customer service. If i would have come there and driven the truck home they would have had to make the truck legal and Jeremy admitted to that fact but since it was shipped it seems the attitude is...good luck! I'm still waiting on my tags and I have not received a copy of my loan documents. I'm 52 and have a business to business company NEVER would i treat a customer like this. I have a fleet of truck and have been in my industry since 1985. I wish these guys worked for me so I could fire their butts. Michael Braudaway Owner President of Lone Star IG Vinly Lite Tech QualityPro Thermal Plastics Glass Master DFW More

Factory issue Insulation under the car on passenger side came loose because not secured correctly at factory causing flapping noise. Landmark graciously took care Insulation under the car on passenger side came loose because not secured correctly at factory causing flapping noise. Landmark graciously took care of it without appointment This was on a new 2019 Edge. I’m very happy with Service Dept More

Honesty Salesman said car had been serviced thru ford but stickers in vehicle show different. Never explained the trouble with the ptu on all ford edges.. Salesman said car had been serviced thru ford but stickers in vehicle show different. Never explained the trouble with the ptu on all ford edges.. More

New car experience Great dealership. Everyone was pleasant and easy to talk to. Helped me with everything I needed. Overall a very good experience and would definitely v Great dealership. Everyone was pleasant and easy to talk to. Helped me with everything I needed. Overall a very good experience and would definitely visit there again if I ever needed a car. Overall the experience was excellent. More

Best place to buy cars Dave Mcmeen and Fred the financial manager were very pleasant to help me make my purchase a delightful experience. Thank you both for the most wonderf Dave Mcmeen and Fred the financial manager were very pleasant to help me make my purchase a delightful experience. Thank you both for the most wonderful opportunity I had in buying my new Ford Edge. I will always come back to Landmark Ford. More

Great Service Walt Slube and his son provided excellent service Walt has sold my family 18 cars over the years I know that I will have great service after the sa Walt Slube and his son provided excellent service Walt has sold my family 18 cars over the years I know that I will have great service after the sale. More