Landmark Dodge Chrysler Jeep

How are they still open? The things this dealership does is absolutely appalling. I have seen the manager (he is the owner's son) assault and demean his managers (the taller n The things this dealership does is absolutely appalling. I have seen the manager (he is the owner's son) assault and demean his managers (the taller nicer gentleman and the one that looks like he is on steroids). And the "deal" I got was absolutely horrible. The one thing I have learned in dealing with these people is GET EVERYTHING DOWN IN WRITING FIRST! More

Misleading online ads, refused to honor ad even after we are told they will. The truck, a 2014 Ram 1500 Tradesman/Express Truck Quad Cab, was advertised at $22,988, my husband was told $28,168 and that's a are told they will. The truck, a 2014 Ram 1500 Tradesman/Express Truck Quad Cab, was advertised at $22,988, my husband was told $28,168 and that's a great deal. He said no thanks and walked off. Later on, I showed him the advertisement which listed 11 trucks with the same description "2014 Ram 1500 Tradesman/Express Truck Quad Cab". My husband called John to double check the stock number, which matched. After some back and forth, and John claiming to be "offended" that we accused him of trying to screw us, we were told to bring the ad in and we would get it done-which to me means it's a go. The next day, I got curious, so I went online to find that truck again. It was bumped up in price to $26,988 (where it is as of now). I thought that was shady but figured hey, they said they'd honor it. We showed up Saturday with ad in hand, a new sales man says he doesn't see any problems with getting that deal. No sooner than we got in the office, some bald man swoops in, rambling a mile a minute about "mistakes" and how they won't honor that ad because it's not even the same model of truck. We both tried to explain that yes it was the same truck, and we were told you would honor it. He says no he will not, he will sell it for the new advertised price $26,988 and not a penny less. He will sell us a lesser truck for $22,988 but won't honor that ad because it was a mistake. I was so angry, I stood up and left before I got myself in trouble. I've filed a complaint with the Better Business Bureau of Kansas City which is ironic because I had researched their rating beforehand and found that they had an F. We should have heeded that F to begin with. I don't want some lame cookie-cutter "sorry for your poor experience" apology from them either. More

My sales man was great. Good personality and very friendly. He worked really hard for us. We bought a new Charger and there were some issues with it. This was my second Charger from this dealership. friendly. He worked really hard for us. We bought a new Charger and there were some issues with it. This was my second Charger from this dealership. The Charger had a sale sign over the windshield which left several scratches on the windshield. There was also some bumper blend work that had to be done and a few scratches on the hood of the car that look like they came from the windshield sign being taken off and drug across the hood.They were really good about replacing the wind shield, fixing the bumper and scratches. One issue is that I live 2 hours away so I had to bring it back to have the work done and leave it for a couple days. When they provided me with a loner it had less than 1/4 tank of gas. I felt that since I had to leave it I should have been given a tank of gas in the loaner car since I lived so far away and these problems were not due to my negligence. Would I still recommend this dealership to others or purchase there again myself, absolutely. More

1st oil change service was good not a long wait. Service department friendly. Area clean waiting area had plenty of room snacks and drinks available department friendly. Area clean waiting area had plenty of room snacks and drinks available More

Great dealership. Large inventory with Great prices on my new Jeep, and above book on my trade. I highly recommend this dealership. Thanks, Robert Blic new Jeep, and above book on my trade. I highly recommend this dealership. Thanks, Robert Blick More

My experience was absolutely awesome. Greeted by an employee with the customers best interest at heart. Walked in and out without any hestitation with a brand new 2012 dodge charger sxt with 5600 miles employee with the customers best interest at heart. Walked in and out without any hestitation with a brand new 2012 dodge charger sxt with 5600 miles for an unbelievable price. I recommend landmark dodge to anyone. I will be purchasing my next vehicle there as well. More

Great car and at fair price. Nice people with friendly attitudes. The process was reasonably quick and convenient. Chris was knowledgeable about Jeeps and cared about helping us select the right vehicle. attitudes. The process was reasonably quick and convenient. Chris was knowledgeable about Jeeps and cared about helping us select the right vehicle. More

This is our third Jeep that we have purchased and we love them! Everyone is so friendly ,pleasant and try's there best to figure to assist us. We also like having our car serviced at the Jeep dealership them! Everyone is so friendly ,pleasant and try's there best to figure to assist us. We also like having our car serviced at the Jeep dealership. Just good customer service!! JR was very informative and very pleasant, did not feel pressured at all. More

I have had my 2011 Town and Country into your service department a number of times for a vibration in the rear end. The last time was 11-21-13. At that time the service writer told me they could hear th department a number of times for a vibration in the rear end. The last time was 11-21-13. At that time the service writer told me they could hear the noise, but they couldn't fix it. And that's all they could do. And they didn't want to get into the rear end. (Not exactly a quote, but close) My question is why wouldn't they want the fix the problem no matter where it is, or no matter what it is? I know you have devices like electronic ears and things like that, so why can't you fix the problem? More