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Landmark Atlanta Chrysler Dodge Jeep RAM
Atlanta, GA
293 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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293 Reviews of Landmark Atlanta Chrysler Dodge Jeep RAM
September 21, 2022
I’m giving my salesman rep Andrew, the biggest thumbs up for excellent customer service and his above and beyond will to make the customer experience painless and a smooth process. Thank you, Andrew Smith ! for excellent customer service and his above and beyond will to make the customer experience painless and a smooth process. Thank you, Andrew Smith ! More
by Masspike_king89
Employees Worked With
Andrew Smith, Mike Orcutt
September 09, 2022
Terrible dealership. Left the new truck I bought to be cleaned with 5 miles on it. Came back the next day to a dirty truck with 36 miles on it. Tire pressure was differen Left the new truck I bought to be cleaned with 5 miles on it. Came back the next day to a dirty truck with 36 miles on it. Tire pressure was different in all tires. Can keep going with my terrible experience. I would not tell my worst enemy to go to this dealership! More
by Unhappy
Employees Worked With
shawn
September 07, 2022
So good so far! I purchase my Jeep Wrangler from this location. The service representatives Jacques and Xavier were awesome! They took the time to explain all the fe I purchase my Jeep Wrangler from this location. The service representatives Jacques and Xavier were awesome! They took the time to explain all the features of the vehicle, made sure my car was programmed and gave me a one-on-one tutorial to ensure that I was able to operate all this new technology. They followed up with me a couple of days afterward to make sure I didn't have any questions. More
by 2rodennis
Employees Worked With
Jacques Perrymond
September 03, 2022
Sales rep Justin Robinson was far better than anyone rep from other area dealerships. He is a great communicator who connected with me on all important issues without unnecessary contacts from other area dealerships. He is a great communicator who connected with me on all important issues without unnecessary contacts More
by barthubay
Employees Worked With
Justin Robinson
September 03, 2022
Got a safety recall on my vehicle I purchased at this dealership. The service dept made me make a 1 month out appointment. When I arrived they informed me I needed to leave the car for 3 days, Andrew did dealership. The service dept made me make a 1 month out appointment. When I arrived they informed me I needed to leave the car for 3 days, Andrew didn't even know about the recall and couldn't understand even the most simple concepts of vehicle repair. They acted like they were doing me a giant favor to even look at my car. I had 2 other small requests, one was a published security software update on the car, given these are stolen so much, and a minor adjustment to the tailpipe tip alignment. There were 2-3 other things I was concerned about but given their hostility, I just let them go. 3 days later I had to drive over because I got zero communication on the status of my car. They informed me the cosmetic alignment that was 3 inches off was "normal" and did nothing about that concern, then tried to charge me $180 for a software update on a 4 month old car. I refused to pay it and was basically threatened "Well I'm taking it off the bill for now, but we might demand you come back next week and pay us". Worst customer experience I have ever had, especially considering I just purchased a $55K vehicle from them. More
by stephe
Employees Worked With
Andrew, I give him a zero., Mike Orcutt
August 16, 2022
Smooth and easy process of purchasing my new Jeep Wrangler. Xavier help me out on providing 2 options on the financial auto loan, reason why I was able to bring my new Jeep on that same day! Wrangler. Xavier help me out on providing 2 options on the financial auto loan, reason why I was able to bring my new Jeep on that same day! More
by Jayson
Employees Worked With
Xavier Dela Cruz
August 15, 2022
My sales associate Hamilton showed me several vehicles at my request. It was a hard decision, but Hamilton made it very easy. He knew the vehicle that I wanted before I did. I am so glad that I went with hi my request. It was a hard decision, but Hamilton made it very easy. He knew the vehicle that I wanted before I did. I am so glad that I went with his recommendation. He helped with payments and service. My experience was flawless. More
by jasonleon2011
Employees Worked With
Mike Orcutt
