Landmark Atlanta Chrysler Dodge Jeep RAM
Atlanta, GA
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289 Reviews of Landmark Atlanta Chrysler Dodge Jeep RAM
Sales rep Justin Robinson was far better than anyone rep from other area dealerships. He is a great communicator who connected with me on all important issues without unnecessary contacts from other area dealerships. He is a great communicator who connected with me on all important issues without unnecessary contacts More
Got a safety recall on my vehicle I purchased at this dealership. The service dept made me make a 1 month out appointment. When I arrived they informed me I needed to leave the car for 3 days, Andrew did dealership. The service dept made me make a 1 month out appointment. When I arrived they informed me I needed to leave the car for 3 days, Andrew didn't even know about the recall and couldn't understand even the most simple concepts of vehicle repair. They acted like they were doing me a giant favor to even look at my car. I had 2 other small requests, one was a published security software update on the car, given these are stolen so much, and a minor adjustment to the tailpipe tip alignment. There were 2-3 other things I was concerned about but given their hostility, I just let them go. 3 days later I had to drive over because I got zero communication on the status of my car. They informed me the cosmetic alignment that was 3 inches off was "normal" and did nothing about that concern, then tried to charge me $180 for a software update on a 4 month old car. I refused to pay it and was basically threatened "Well I'm taking it off the bill for now, but we might demand you come back next week and pay us". Worst customer experience I have ever had, especially considering I just purchased a $55K vehicle from them. More
Smooth and easy process of purchasing my new Jeep Wrangler. Xavier help me out on providing 2 options on the financial auto loan, reason why I was able to bring my new Jeep on that same day! Wrangler. Xavier help me out on providing 2 options on the financial auto loan, reason why I was able to bring my new Jeep on that same day! More
My sales associate Hamilton showed me several vehicles at my request. It was a hard decision, but Hamilton made it very easy. He knew the vehicle that I wanted before I did. I am so glad that I went with hi my request. It was a hard decision, but Hamilton made it very easy. He knew the vehicle that I wanted before I did. I am so glad that I went with his recommendation. He helped with payments and service. My experience was flawless. More
Andrew and Hamilton were my salesmen and they were the perfect tag team. Considering the fact I was coming from Tifton Georgia to purchase a vehicle they made my first time buying experience with Landmark perfect tag team. Considering the fact I was coming from Tifton Georgia to purchase a vehicle they made my first time buying experience with Landmark a good one. They even bought me lunch. Thanks Guys I appreciate the lunch and the great customer service. More
First let me say I had been to multiple dealerships and for some reason was not really taken seriously because I ask a lot of questions. Or maybe it was because I would not immediately let them run my cred for some reason was not really taken seriously because I ask a lot of questions. Or maybe it was because I would not immediately let them run my credit. However, on the Sunday I pulled up and began walking the parking lot Sam approached me, as I have before I kind of kept browsing and he followed asking questions. Right then I knew we had something in common. He told me how they normally do things and I told him how I wanted to do them. We met in the middle. Sam and I went inside and began the process of getting more information from me and about me. The whole time as I asked questions, he was very inclined to answer. This search and process did not take long as he could see, and I was a qualified buyer. Let's just say Sam is the kind of guy that doesn't let you leave unhappy and will make sure he "Rocks" with you through all your questions and bumps. I will say that.... I ended up leaving there with a 2022 Charger RT with 30 miles on the odometer. Sam, I appreciate you and all you have done. I not only bought a car I met someone I would refer all my friends, family and co-workers too. Landmark you have an asset in that one right there. Sam until it's time Again!!! Thank you!!! More
Visited dealership twice within 9 months same repair , broken again!!! Paid twice even though part was warranted because repair was less than 12 months. Horrible service , terrible customer service . broken again!!! Paid twice even though part was warranted because repair was less than 12 months. Horrible service , terrible customer service . More
Andrew and Hamilton were my Salesmen. They were great throughout the whole process. They were attentive to my needs considering I came from out of town to trade and purchase my vehicle. A They were great throughout the whole process. They were attentive to my needs considering I came from out of town to trade and purchase my vehicle. And the fact they followed up with me after I left the dealership to travel home meant a lot to me. So I definitely give them a 10. More