Landmark Atlanta Chrysler Dodge Jeep RAM

Excellent Sales Support Both Nate and Josh provided excellent support throughout the entire process. Most of the work with Nate was on the phone on Friday before coming down Both Nate and Josh provided excellent support throughout the entire process. Most of the work with Nate was on the phone on Friday before coming down on Saturday. Josh picked up where Nate left off and worked with me through the whole process. I do think the DOC fees are too high and really should be included in the advertised price of the vehicle. More

Bad buying and service. But contacted me trying to fix it. I had a bad experience at the beginning with my purchase. The Jeep renegade I bought had issues with the sunroof and they had to replace it. Also I ha I had a bad experience at the beginning with my purchase. The Jeep renegade I bought had issues with the sunroof and they had to replace it. Also I had some issues with the service department after. However Tim the service manager is awesome and friendly. He is currently trying to help me solve my car issues. I appericiate the fact that they contacted me and are trying to help. More

Good Management/Dodge Challenger I had an issue with my vehicle and Management went above and beyond to make sure that this was taken care of ASAP!! I thought that the maintenance wou I had an issue with my vehicle and Management went above and beyond to make sure that this was taken care of ASAP!! I thought that the maintenance would take a few days at best and I was prepared to be without my vehicle but was called in the afternoon after I dropped off the vehicle that morning. Management informed me that the major part to my motor would be replaced and I would be able to pick up my vehicle the following afternoon.....I was called that next morning and informed that a technician had completed the work and tested the vehicle and I stopped by midday and picked up my vehicle. More

HORRIBLE EXPERIENCE, THE OLD BAIT AND SWITCH Walked onto the car lot on 3/17/18. We were doing a trade in. I told the salesperson what vehicle i wanted and which features. I was trading in my old Walked onto the car lot on 3/17/18. We were doing a trade in. I told the salesperson what vehicle i wanted and which features. I was trading in my older 2012 dodge durango crew. She sold me on a 2018 dodge durango gt with all the features. Ive had the truck since that day. I went with my car insurance agent today to switch insurance providers and he noticed the VIN on the truck im driving and the vin on the dealerships paperwork did not match. I was confused and immediately contacted the dealership who tells me it is ultimately my fault and i shouldnt be driving this truck, then mike orcutt proceeds to tell me the truck im in is worth $15000 more and that i can pay the $15000 more or he'll request my trade in back from the auction block and just bring it back to me and pick up the truck ive had for nearly 2 months. He non chalnatly states "Well you dont want the truck thats on your paperwork, its too basic for your wants so ill just get your old truck back from the auction block and scrub the whole deal" ....I then receive a call from my insurance agent who tells me that my plates are suspended due to the dealership submitting the paperwork and VIN number for a truck that isnt insured meanwhile ive been paying progressive insurance faithfully for the truck im driving. I now owe the state of GA a fine for a lapse in insurance and now have points on my license. Mr Mike Orcutt didnt offer as much as an apology for this situation, basically called me a liar as if id somehow taken a car that wasnt driven right to me and that i was handed the keys for. This sincerely feels like a bait and switch, they sell me on a higher price truck enticing me with a lower price then basically force me into paying more for what i thougt id purchased originally or threaten me with "just take your old truck back then" More

greatest car buying experience ever I stopped by this dealer on the way home from work and I was glad I did. I was interested in purchasing a charger hellcat. A salesmen by the name of M I stopped by this dealer on the way home from work and I was glad I did. I was interested in purchasing a charger hellcat. A salesmen by the name of Mike Thompson assisted me in doing so. His customer service skills was off the chart incredibly good. He gave me a good deal on one particular car but I didn’t like the color even though it was a extremely good deal he didn’t push the issue just trying to make a sale like most salesman would do. He had real patience and really made me comfortable the time I was there so I told him what I was interested in and he located it at another one of there locations and it was a done deal he made it happen. When I received delivery of my Hellcat he went over the entire car from bumper to bumper showing me all the bells and whistles the car has to offer. It took about an hour but I must say it was well worth it. The bottom line Mike made my buying experience a breeze and if you plan on buying at this location I recommend Mike Thompson to assist you. More

iNCOMPETENT DEALERSHIP DON’T DO BUSINESS WITH THIS DEALERSHIP!!!! We bought a truck from this dealership on September 25, 2017 everyone at the dealership was nice but no DON’T DO BUSINESS WITH THIS DEALERSHIP!!!! We bought a truck from this dealership on September 25, 2017 everyone at the dealership was nice but now we have this problem. We live in TN we offered twice to register and pay the taxes in TN ourselves but they said they would take care of it. It is now November 9, 2017 and they still have not sent the $1126.68 to the State of TN so that we can get tags. Nor will they provide another temporary tag. Can’t drive the truck if you don’t have tags, if you pay a company to pay taxes and they don’t pay it that is Fraud. Don’t do business with this dealership More

Very poor communication Called about a Jeep Wrangler they had advertised on Saturday 9-30-17. Talked to a sales person and set up a time to come test drive and buy the vehicl Called about a Jeep Wrangler they had advertised on Saturday 9-30-17. Talked to a sales person and set up a time to come test drive and buy the vehicle. Stayed in communication with the dealer the rest of the night and all morning on Sunday 10-1-17, even up to the minute I was leaving my home witch is an hour and half from them. The whole time I was told everything was good and ready for me. I get there and they had already sold the Jeep without a phone call to say sorry we sold it but instead come on everything is good to go. More

worst service department ever This dealership never ceases to amaze me! I waited for 3 hours fir an oil change and to have a nail removed and plugged...I assume they changed the oi This dealership never ceases to amaze me! I waited for 3 hours fir an oil change and to have a nail removed and plugged...I assume they changed the oil - but I know they did not fix the tire with the nail....I hate this dealership. I should have bought my last Jeep from another dealer. BTW-I've had multiple bad experiences here! Run the other direction! More

Monica was awesome I purchased this car from out of state and primarily through text and emails...Monica made each step easy. I picked up the car and the paperwork (U I purchased this car from out of state and primarily through text and emails...Monica made each step easy. I picked up the car and the paperwork (USB jump drive) took 5 minutes. More

Patterson is great! So great we bought two vehicles Our salesperson, Patterson was fantastic! He is honest and knowledgeable. The dealership honored their internet pricing. NO BAIT AND SWITCH! We hh Our salesperson, Patterson was fantastic! He is honest and knowledgeable. The dealership honored their internet pricing. NO BAIT AND SWITCH! We hhighlyrecommend this dealership and particularly Patterson. More