Landmark Atlanta Chrysler Dodge Jeep RAM

Non communicating waste of time Had me wait over 4 hours only to be told they didnt have the part. They had the same problem with a lady this morning when i was dropping off only the Had me wait over 4 hours only to be told they didnt have the part. They had the same problem with a lady this morning when i was dropping off only they told her chrysler didnt have her part and they didnt know when it would be made again. More

Trade-in for a surprise birthday I already owned a Jeep that I bought from Landmark when I contacted them last week to see if I could trade in my other car to surprise my spouse with I already owned a Jeep that I bought from Landmark when I contacted them last week to see if I could trade in my other car to surprise my spouse with a Wrangler for his Birthday. Within minutes I had an email in my inbox from Steve P, who was happy to exchange information back and forth with me until I could make it in to the dealer after the holidays. Once I arrived, he was waiting at the door, ready to greet me and get to work finding me the right vehicle and making it work financially. Truly amazing service — my husband was thrilled (they let me take one of those awesome car bows, too!) and I couldn’t be happier. Now both my vehicles are from Landmark and I have zero regrets. More

Straight forward & to the point I did an internet inquiry the night before & someone was calling the very next morning. My husband & I decided to go down to look at some Grand Cherok I did an internet inquiry the night before & someone was calling the very next morning. My husband & I decided to go down to look at some Grand Cherokee models we saw online & was treated with respect. I attempted other delearships & felt they just weren't serious about earning my business but the salesman Andre White was professional & was straight to the point. No sugar coating & was very informative & because of his service & willingness to work with us, we made our purchase Landmark Atlanta & received the vehicle we wanted. We are very pleased! Thank you Andre White for your help & knowledge! More

Great salesman I called landmark of Atlanta to see about a truck on the internet and Travis Hallman answered the phone, he was polite and a great listener to my ques I called landmark of Atlanta to see about a truck on the internet and Travis Hallman answered the phone, he was polite and a great listener to my questions about the Dodge Ram. We took it for a test drive it was great ,everything I wanted in a 2500 Diesel truck. Travis Hallman and the lankdmark staff gave the best deal out there! And I checked out all dealerships. No one came close, so if your looking for a great deal come see Travis Hallman at landmark Dodge of Atlanta!! More

Jeep Grand Cherokee Service Tim Whitehead, manager of the service department, turned my entire situation around. I was having some issues with my Jeep after a previous repair. He Tim Whitehead, manager of the service department, turned my entire situation around. I was having some issues with my Jeep after a previous repair. He made sure to get to the root of the problem and get my Jeep back to me in a timely manner. He also gave me updates regularly throughout the entire service experience. More

Competent Sales people to deal with Steve and Patrick took the time to listen to my wants and concerns and came up with a deal within the budget range that I told them I was working with Steve and Patrick took the time to listen to my wants and concerns and came up with a deal within the budget range that I told them I was working with. More

This dealership seems to struggle with everything.. I brought my truck in for service. I made an appointment prior and was told drop off was a 5 minute process and a loaner would be ready. The summa I brought my truck in for service. I made an appointment prior and was told drop off was a 5 minute process and a loaner would be ready. The summary is it took 45 min to find a loaner. They could not find everything in 150% of the time specified. Promised to order the part and never called me back to get the truck back in At the same time I ordered something from parts. Never heard from them for 4 weeks and then when called they said they lost my number. All of this would be fine but after the way I heard them year a female customer I won't be back. More

Don’t bother I spoke with three different people at the dealership about intermittent issues with my soft top Sebring, was assured they had resources to address th I spoke with three different people at the dealership about intermittent issues with my soft top Sebring, was assured they had resources to address the issue, and was told to set an appointment which I did. After showing up early for the appointment due to my work schedule, I was told that nobody really knows how to diagnose electrical/computer issues of this type, but they’d take a look at it for a diagnostic fee which I thought was fair. Unfortunately days later they had not even taken the car in to look at it so I picked it up and brought it home untouched. The car has only 45k miles but is no longer a reliably convertible convertible. The reaction of the service department was essentially ‘meh, too bad so sad.’ I can’t rate service or price since after 5 days neither is applicable. More

THE Most unprofessional and ignorant sales people ever The Sales person, Michelle was unprofessional, She didn't know how to help me so she basically told me I couldn't purchase a car. Bad energy all aro The Sales person, Michelle was unprofessional, She didn't know how to help me so she basically told me I couldn't purchase a car. Bad energy all around. I don't see how she sells anything, honestly. Didn't want to listen to my situation and gave me wrong information. Terrible place. I went to Rick Hendrick right after a purchased a brand new car. More

Terrible Experience I am so shocked by the lack of professionalism the employees at this dealership have. My initial interaction with salesperson Jarred Perkins was a pos I am so shocked by the lack of professionalism the employees at this dealership have. My initial interaction with salesperson Jarred Perkins was a positive one. He answered my questions & even showed me the vehicle's without question but as the deal progressed & didn't go the way either of us wanted he became impatient & seemed uninterested in selling a vehicle. We were then introduced to a "manager" who was trying to play games. At this point we were there after they had closed & were clearly serious about purchasing a vehicle. Knowing that I knew exactly what he was doing because I did his job for plenty of years he continued to play games. I became frustrated & decided to leave. After leaving I sent Jarred Perkins an email stating that they gave us one number before coming in & tried to pay us when we got there. He replied the next day saying that his manager was willing to honor that same deal. I let him know we had already finalized a deal at another location. Thinking things were settled & I wouldn't have to think about this experience again. Jarred Perkins decided to be extra professional & email me saying "Send pictures lol -Jarred Perkins." I would NEVER recommend anyone to purchase nor service their vehicles at this location. I worked for the Jeep brand myself & would never have an interaction like this one. More