
Landmark Atlanta Chrysler Dodge Jeep RAM
Atlanta, GA
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297 Reviews of Landmark Atlanta Chrysler Dodge Jeep RAM
New Ram owner Michelle Briscoe was very proactive, by contacting me and setting up an appointment. She showed me a truck that I was interested in. And when we got d Michelle Briscoe was very proactive, by contacting me and setting up an appointment. She showed me a truck that I was interested in. And when we got down to it she was able to bring in the vehicle I wanted. More
Landmark Service is a DISASTER Every dealership is busy. I completely understand that. I scheduled warranty work almost 2 weeks in advance and dropped my Jeep off early due to meeti Every dealership is busy. I completely understand that. I scheduled warranty work almost 2 weeks in advance and dropped my Jeep off early due to meetings I had scheduled. My assigned service consultant was late so after waiting a while one of the other guys decided to get me going. Totally appreciate that. Dropped off at 7am -- Scheduled Appointment was 10:30am -- it's 5:45pm and still no word from Landmark. I call my consultant and I was told my Jeep hadn't even been touched yet. I asked what the point of making an appointment was and, without apology, the service consultant said it helps them better service customers... clearly, it's not working. I ask for him to get a time when it can be looked at and he states he will talk to the dispatcher in the AM. I DID get a text around 8am saying he was about to meet with the dispatcher which gave me hope. That was short-lived as i had to call back in at 11am to get an update. It's now 24 hours PAST my scheduled appointment and the service consultant calls me back to tell me that it'll be another hour or two before they can get to my Jeep. There has been no consideration given for the fact I am without a vehicle this entire time. It blows my mind that a business can be run like this when other dealerships in the past (this is my 2nd Jeep) have successfully worked me in and kept me informed on the status of my Jeep. 100% disgusted with the service department at Landmark. Communication is free and I'd be a lot less upset if someone would actually be proactive and communicate with me. This department needs to get it's act together. This experience has been absolutely awful. More
Great Experience! George Little was a great sales man! Great prices, we drove 400 miles for the great deal and great sales team! Thank y'all so much!!!! George Little was a great sales man! Great prices, we drove 400 miles for the great deal and great sales team! Thank y'all so much!!!! More
Great experience with sales person I had a very pleasant experience with sales person Andre White. He was very knowledgeable and patient. The dealership was very inviting and laid bac I had a very pleasant experience with sales person Andre White. He was very knowledgeable and patient. The dealership was very inviting and laid back, no pressure environment. More
Customer service Awesome guy, great customer service. Will definitely work with this guy again and would definitely refer friends and family members to this awesome gu Awesome guy, great customer service. Will definitely work with this guy again and would definitely refer friends and family members to this awesome guy thanks. More
Travis Hallman is an awesome salesman! He will take great care of you! If you are looking for a car he is the person to get the job done. is an awesome salesman! He will take great care of you! If you are looking for a car he is the person to get the job done. More
Salesman Travis Hallman If you guys want a steal of a deal, go see Travis Hallman he's one of the best in the building! I would advise everyone in the Atlanta area to pay thi If you guys want a steal of a deal, go see Travis Hallman he's one of the best in the building! I would advise everyone in the Atlanta area to pay this guy a visit when in need of a quality vehicle ASAP! More
Great customer service Travis offer great and outstanding service. Thanks for your service and all the attentions. Inspirational person and very helpful. He goes above and b Travis offer great and outstanding service. Thanks for your service and all the attentions. Inspirational person and very helpful. He goes above and beyond with customers. More
Great experience with Travis! Travis Hallman gave me a very fast experience purchasing the Jeep Wrangler of my dreams. He was prepared when I arrived to give me a great experience! Travis Hallman gave me a very fast experience purchasing the Jeep Wrangler of my dreams. He was prepared when I arrived to give me a great experience! More
Worst experience ever First I want to make clear that this opinion is for the services department,the people here are not friendly This opinion is based on two visits, t First I want to make clear that this opinion is for the services department,the people here are not friendly This opinion is based on two visits, the first was an oil change for which I had to wait almost 4 hours although I had been told it would be done in 1h. The second visit was last Saturday. I have a Dodge that I bought at Troncalli almost 4 years ago but As I moved to Atlanta I have been doing the oil changes and tire rotations at Landmark. One of my tires got flat and I do not have the Lock nut to remove the safety screw, the rotation of my tires has been taken by these guys who on Saturday told me that their key was broken and when I told them that if there were any way to help me they told me they would call me in a few minutes. They called two hours later to tell me that the nut was damaged and that I would have to pay 472 dollars to get the nut out and that with this labor the wheel rim would be damaged and they would replace it, all for a value of 916 dollars plus the price of a new wheel. Thanks Hendrick Chrysler Duluth for having my car ready in 5 min and free! More