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Landmark Atlanta Chrysler Dodge Jeep RAM

Atlanta, GA

4.5
296 Reviews

5745 Peachtree Industrial Blvd

Atlanta, GA

30341

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296 Reviews of Landmark Atlanta Chrysler Dodge Jeep RAM

May 25, 2020

I went in on a Saturday to test drive my 2 choices. My sells person Dion Alford was very patient. He demonstrated the options in the Jeep. I had questions on the Sahara and the Rubicon he was very detaile More

by patience9115
Recommend Dealer
Yes
Employees Worked With
Finance, Mike Orcutt
May 26, 2020 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

That’s magnificent! One of our passions here at Landmark Chrysler Dodge Jeep RAM FIAT of Atlanta is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime! Take care and enjoy your new ride!

May 08, 2020

Service Took my newly purchased Ram 1500 in for a recall adjustment. Took only a few minutes but i showed the Service Manager a dent that I discovered when More

by scottm3061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and the ladies at the service counter... Awesome & very friendly.
May 11, 2020 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Thank you, Scott! Our team appreciates you taking the time to leave such an uplifting review! Trust is a vital key to forming long-lasting relationships with our customers and we are happy our service team could be a prime example of that during your visit with us. We hope you would not hesitate to reach out, should you be in need of future automotive assistance!

March 01, 2020

The general Manager comes out making false accusations without having the hint of what the discussion was about. Never bothers to apologize for his misunderstanding. That’s not done by General Managers. T More

by Mrinal Dabbakuti
Recommend Dealer
No
Employees Worked With
Has no idea of what he is talking about. Starts making accusations. That’s something that’s not by General Managers but by someone who is Generally M**, Mike Orcutt
Mar 02, 2020 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Mr. Dabbakuti, When you asked us to match another offer from a Dealership in Illinois you didn’t know what the offer was. We will be happy to accommodate you should you be able to supply us with the correct information. Our pricing is totally transparent, with a price that everyone can purchase for. Many other dealers include rebates that you don’t qualify for and require you to pay more to get the vehicle. This confuses many and we do not do this. We made you a very aggressive offer. Of course it's your choice whether or not to accept. Should you need help or wish to discuss please contact me at 678-825-3199 ext.138. We were totally clear on our offer but we cannot control another dealership that confused this. Thank you, Mike Orcutt GM

Mar 03, 2020 -

Mrinal Dabbakuti responded

Mr.Orcutt, let’s not side track from the issue. It is neither about the offer nor matching the price. It is about you accusing me of asking you to do something illegal. It was not Illinois, it was Virginia. That’s how the negotiations started (without me being able to supply the correct information), when the Manager got me the first deal you offered.

February 28, 2020

Best car buying experience ever thanks to Justin Robinson. Hey made the entire process smooth and stress free. Greatly appreciate it. Would recommend this Dealership and Justin, who made it pain More

by thigpen1108
Recommend Dealer
Yes
Employees Worked With
Justin Robinson
Mar 02, 2020 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

This is great news! We understand that buying a car can be stressful and at Landmark Chrysler Dodge Jeep RAM FIAT of Atlanta, we rejoice in knowing our team provides smooth experiences for our guests! In addition, Justin is an incredible asset to the team and we feel grateful to know he took great care of you! Please, never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service! Enjoy your new car!

January 03, 2020

The service here is unbelievable, I have been without my car 3-4 months and still no word on when I will get it. Pitiful More

by bigbosshog05
Recommend Dealer
No
Employees Worked With
Service dept
Jan 07, 2020 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Thank you for your honest review. We have always been open to receiving customer feedback and for this reason, we are known for providing top-notch service to all of our guests. Unfortunately this situation is beyond our control, as the needed part is on national backorder and we are doing our best to expedite. Thank you for your patience, we hope you have a great day.

December 31, 2019

Much worse than what I expected. A line of 10-12 customers were waiting while only two people were behind the reception desks. The third one was “taking phone calls” only and didn’t help a bit. I ha More

by ET
Recommend Dealer
No
Employees Worked With
Mike Orcutt
Jan 02, 2020 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

We apologize for the wait and your frustration during your visit. Typically, we have five service writers but we were down to two due to illness, which left us very short handed. Thank you for your business and your understanding, we hope to work with you again in the future.

December 22, 2019

SALES PROCESS ⭐️⭐️⭐️⭐️⭐️DELIVERY PROCESS ⭐️The Good: SALES PROCESS ⭐️⭐️⭐️⭐️⭐️ DELIVERY PROCESS ⭐️ The Good: The negotiating process was a pleasure. Lexi was fantastic to deal with, prompt with respon More

by CW
Recommend Dealer
No
Employees Worked With
Mike Orcutt
Dec 27, 2019 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Thank you for your honest feedback on the negative experience you believed to have had with our team. The last thing we ever want is for a customer to feel misled. Here at Landmark Chrysler Dodge Jeep RAM of Atlanta, we believe trust is key and have always been known for providing our guests with the utmost in service. Rest assured, that we will take your comments to share within our team. While we are discouraged that you’re feeling let down, your feedback is respected and appreciated. Have a great day.

December 11, 2019

Worst experience ever ! Do not buy from here !!! Had the car for 2 months and the check engine light came on , they clearly sell lemons More

by Sablee
Recommend Dealer
No
Employees Worked With
Justin Robinson
Dec 16, 2019 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

We're discouraged that you feel Landmark Chrysler Dodge Jeep RAM of Atlanta to be subpar from five stars. It's never our intention for anyone to leave our dealership feeling unsatisfied, as our team has always been known for working hard and going above and beyond for each customer. Unfortunately, a check engine light can come on for any number of reasons, especially on a car with over 60,000 miles on it. While we are discouraged that you’re feeling let down, your feedback is respected and appreciated. Thank you for your time, have a great rest of your day.

December 02, 2019

Thank You Darryl for making this process seamless! I forgot i came in nervous, but im leaving extremely excited! Im thankful to the entire staff! More

by Ylove1970
Recommend Dealer
Yes
Employees Worked With
Darryl, Mike Orcutt
Dec 02, 2019 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Wonderful news! We delight in creating a space for our Landmark Chrysler Dodge Jeep RAM of Atlanta customers to enjoy and knowing that you had a positive experience with Darryl and our team brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime! Until next time, have a great day!

October 07, 2019

Excellent from start to finish. I was interested in purchasing a truck as a surprise for my wife. Luc and Lexi were great to work with. The process was seamless from start to finish. There was no high More

by Rich
Recommend Dealer
Yes
Employees Worked With
Luc LeFrancios , Lexi , Mike Orcutt
Oct 07, 2019 -

Landmark Atlanta Chrysler Dodge Jeep RAM responded

Hello Rich! It brings us much joy to know you've enjoyed your time with us! Trust is a vital key to creating a successful car-buying experience and Luc and Lexi are great examples of demonstrating this quality. Our team enjoys going above and beyond for our guests, and we'd do it all over again for you in a heartbeat! Have a great day and enjoy your new car!

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