Landmark Atlanta Chrysler Dodge Jeep RAM

Landmark ReviewI know many people say this, but if I Landmark Review I know many people say this, but if I could really give zero stars I would. I just bought a car from Landmark literally last week. Landmark Review I know many people say this, but if I could really give zero stars I would. I just bought a car from Landmark literally last week. While there, I looked at the outside of the car and drove the car and noticed the “maintenance required” light was on along with the “tire pressure” light. I asked the sales lady who was helping me about the lights and she said it’s nothing serious. She said the mechanics did a maintenance and full service on the car and they just don’t know how to turn the lights off so I should take it to another mechanic to have them turned off. Well, I did. The mechanic I took it to(someone me, my family and friends have been going to for years) literally told me it looked like there was nothing ever done to the car. The car had four completely different tires and two of them were almost bare. The carbon and air filters were completely black. The spark plugs needed to be replaced badly. Along with many other things. I literally spent almost $1000 a week after getting the car with all these things fixing this car that they told had just gone through a service. In addition to that the lady and one other person told me multiple times that their mechanics had definitely done an oil change. When I took it to my mechanic he said there was barely any oil in it, and the oil that was in it was black and gunky like the car had never had an oil change. I called the place to let them know that, and they said I should’ve brought it in. Why would I bring it in for you to “fix it” when you already told me that the car had already gone through a service? I even spoke to the GM and he told me there was something he could do. When I spoke to the GM, he said he knows his mechanics did a safety check on the car before putting it up for sale but that was definitely not true. My mechanic told me two of the tires were so bad that it was definitely not safe to drive. So he lied. So I was literally lied to by three different people at Landmark on three separate occasions. So they literally lied to me straight to my face multiple different times when they told me the car had been through a maintenance and service. That was definitely NOT true. These people are VERY dishonest. My wife told me to take it to an outside mechanic before buying it but I refused because I thought Landmark would be honest and reputable. I was wrong. I should’ve definitely listened to her and taken it to another mechanic before buying it. This place will never have my business again. Very disappointed!! More

Never again. Worst service ever. Apparently everyone in the service department is on vacation all the time, incredibly rude employees. Horrible. Brought car in for a service appointment, heard nothing the service department is on vacation all the time, incredibly rude employees. Horrible. Brought car in for a service appointment, heard nothing for 2 days. NOTHING. I took it in for a simple diagnostic appontment, no one ever even looked at my car. Called 6 times and finally got through to the service department after speaking to Sales and giving them my information twice, where apparently everyone is on vacation. Donovann finally called me back, told me that the service manager didn’t get a chance to look at my car because of an “emergency” and then proceeded to tell me he was going on vacation tomorrow. I asked to speak to the manager, and surprise surprise, the manager wasn’t there. Most frustrated I’ve been with a company, potentially ever. When I had asked why my car hadn’t been serviced at the time of my appontment (7:45am, two days prior), he literally said to himself “oh my god”...that’s right, he gasped in his customers face. I’ve been without a car for 3 days now, still no response. Comically bad management, They never even looked at my car, and I’ve wasted a massive amount of time and don’t have a car. You guys are horrible, will be making it very well known that no one should go here. As a business owner myself, I’m appalled and I’ve never been treated so poorly as the customer. Going to the BBB, state AG, and filing formal complaints across the board. More

If you need your dream car ask for Dallas! He had great customer service and made sure that I didn’t leave without Everything I wanted!! customer service and made sure that I didn’t leave without Everything I wanted!! More

1/25-called to make an appointment to have a tune-up. The receptionist told me i could bring it in anytime. i asked her about having my car detailed, she said i could talk to the technician about it when i b receptionist told me i could bring it in anytime. i asked her about having my car detailed, she said i could talk to the technician about it when i brought in the car. 1/26 - i brought the car in the technician said the car was too old for your equipment to 'communicate' with it and gave me an address to another automotive shop. The receptionist didn't ask about the make or model or year of the car. i wasted driving time and effort to come to you service center. More

If you are in the market for a vehicle, ANY vehicle, then Andre White is your go to sales person. While at the Landmark Atlanta dealership, I purchased a 2021 Dodge Charger Scat Pack and Andre made the proce Andre White is your go to sales person. While at the Landmark Atlanta dealership, I purchased a 2021 Dodge Charger Scat Pack and Andre made the process a seamless and delightful experience. He was extremely friendly, knowledgeable, and patient. The level of customer service he exemplified was superb and confirmed my decision that had come to the right place. When I am in the market to purchase another vehicle, Landmark Atlanta will be the place I visit and Andre WILL be the person I go to. More

I'd like to give a big shoutout and thank you to Joshua L. He went above and beyond to make my deal happen he was nice and not the aggressive type. Anyone looking for that new Scat Pack or xxxx Cat go see L. He went above and beyond to make my deal happen he was nice and not the aggressive type. Anyone looking for that new Scat Pack or xxxx Cat go see Joshua L. More

I brought my Fiat in for it's 1st oil change,full inspection and Amy in the service department is friendly , professional and customer oriented inspection and Amy in the service department is friendly , professional and customer oriented More

Lexi was great, even matched the trade in price we had from another dealer. Coincidentally they had our favorite pizza place deliver for lunch, a pleasant surprise for our kids. from another dealer. Coincidentally they had our favorite pizza place deliver for lunch, a pleasant surprise for our kids. More

Lexi was my sales associateShe was extremely Lexi was my sales associate She was extremely knowledgeable Top notch customer service, not pushy, very professional, and friendly. I highly recom Lexi was my sales associate She was extremely knowledgeable Top notch customer service, not pushy, very professional, and friendly. I highly recommend her. Everything was handled stress free. More

MichelleBriscoe was great. And find us the best deal. Me and Tiffany was treated like family. #1 landmark We will be back and thank yall and Tiffany was treated like family. #1 landmark We will be back and thank yall More