
Landmark Atlanta Chrysler Dodge Jeep RAM
Atlanta, GA
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302 Reviews of Landmark Atlanta Chrysler Dodge Jeep RAM
Worst most incompetent service department in Atlanta. From scheduling to service it was a horrible experience. Not to mention once I went for the service, they didn't even have the parts for the service. From scheduling to service it was a horrible experience. Not to mention once I went for the service, they didn't even have the parts for the service. More
Horrible service department. Car has been there almost 3 months waiting on prepaid parts. Service never answers the phone and if u leave a message they never call back. They should be reported to FCA corpor months waiting on prepaid parts. Service never answers the phone and if u leave a message they never call back. They should be reported to FCA corporate. worst dealership ever in 40 years of owning cars. More
Horrible Service!!!!No communication, just empty promises. Never call back but promise to do that time after time. The Service Writer does not know anything about any vehicle, just winging it until promises. Never call back but promise to do that time after time. The Service Writer does not know anything about any vehicle, just winging it until the customer gets fed up with the useless conversation. Really bad!!! I will NEVER contact this dealership for ANY need!!! More
Can’t fix air conditioning problems on brand new vehicles (still blowing hot air despite being told the problem was “fixed” 3 days prior. Arrogant people who work in service department and an inept manager (still blowing hot air despite being told the problem was “fixed” 3 days prior. Arrogant people who work in service department and an inept manager who refuses to hold his employees accountable and give proper feedback to customers on the status of their brand new vehicles. Posting on behalf of my friend More
I tried to purchase a 2020 Grand Cherokee that was used as a program car and was listed for 43,999 on cars.com. When I tried to work out the deal they offered me $10k under KBB for my trade and said "We o as a program car and was listed for 43,999 on cars.com. When I tried to work out the deal they offered me $10k under KBB for my trade and said "We offered a fair price for your trade, as we are selling the Grand Cherokee for almost $10,000 less than MSRP." AVOID this dealership at all costs! More
Horrible service department. Latasha has not even bothered to update us on our brand new 2020 Jeep that just stopped working. They have had our car for 6 days and NOTHING! After I finally call to spe bothered to update us on our brand new 2020 Jeep that just stopped working. They have had our car for 6 days and NOTHING! After I finally call to speak to someone they tell me that they won't even look at it for another 4 days. I guess since they will have to pay for the repairs they are in no rush to repair their faulty vehicle. Last Jeep I will even purchase. The attitude of the service department is really disgusting. Do NOT take your car to this place. More
Latasha Marshall was my service advisor and she's very professional and friendly I received service beyond my expectations Top class and Exceptional customer service professional and friendly I received service beyond my expectations Top class and Exceptional customer service More
The service I received at the service department leaves way too much to be desired. Left over 3 messages, 2 of which for the sales manager and never received a call back. They won’t call you when your car way too much to be desired. Left over 3 messages, 2 of which for the sales manager and never received a call back. They won’t call you when your car is ready. No one acknowledges you when you walk in and no one is standing at the counter. Excuses every time you request something and a different answer every time. Really rethinking every owning a jeep again solely Because of how painful their service is. More