Landers McLarty Chevrolet
Huntsville, AL
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373 Reviews of Landers McLarty Chevrolet
Great dealership Love this dealership Thank you David and Rick for helping us understand lease options and getting us into our new car. Everyone we have dealt with wa Love this dealership Thank you David and Rick for helping us understand lease options and getting us into our new car. Everyone we have dealt with was awesome. More
Good service experience Very organized and well run operation, The service writers are good listeners and able to communicate options and do not push you into unneeded serv Very organized and well run operation, The service writers are good listeners and able to communicate options and do not push you into unneeded service. My vehicle was serviced and repaired for the price quoted and ready on time. no drama... just the way i like it! More
I had a great experience with Landers McCarthy Chevrolet! My experience with Landers McClarty was exceptional! The sales team were experienced and very friendly. I couldn’t be happier with my experience and m My experience with Landers McClarty was exceptional! The sales team were experienced and very friendly. I couldn’t be happier with my experience and my new Malibu!!! More
Awsome I have purchased 14 vehicles from this store it's like one big family they know me by name it's the best dealership ever, Jamal and Paula were awesome I have purchased 14 vehicles from this store it's like one big family they know me by name it's the best dealership ever, Jamal and Paula were awesome and let's not forget Zeke the man if you go into this store and ask for these 3 you will get the best of the best tell them jimbo sent you I promise an awesome experience More
Above and beyond! On our way from Tennessee to Florida, our air conditioning went out on our new Pacifica. 4:00 on a Friday afternoon and Chris and Matt in customer se On our way from Tennessee to Florida, our air conditioning went out on our new Pacifica. 4:00 on a Friday afternoon and Chris and Matt in customer service went out of their way to help us! They were prepared to put us in a vehicle so we wouldn't miss our trip if they couldn't get us going again. Staying late, they got us on the road in our van! Thanks again guys! We decided it would be worth the drive to buy there the next time we are ready!! More
Service on Chevrolet Corvette Beware of this dealership!!!!!! It has been seven months since this dealership worked on my 2008 Corvette seat and they say it can't be repaired.After Beware of this dealership!!!!!! It has been seven months since this dealership worked on my 2008 Corvette seat and they say it can't be repaired.After working on the seat, I asked service to take the seat out and put it back in the way it was before they did the service on it. They have now informed me that's not possible to put the seat back in. Over seven months, I've heard from the head of the service that the reason for my seat problem is that I weighted it down. I weigh 138 pounds. When I picked it up last week, I heard from one of the service men over the Corvettes that me driving caused it to look different than the passenger side. I told him they should look the same since almost every time I had driven it I had a passenger and it only has 22500 miles. Well, after seven months and them just now telling me they let their body man look at it and two upholstery shops look at it that it can't be repaired. So please, please don't go to this dealership. More
Tire Tread didn't match mileage on car Purchased a 2013 Chevrolet Impala in August of 2016, Mileage on car was was 35,000 miles.I currently have under 39,000 miles on it now. It is now Dece Purchased a 2013 Chevrolet Impala in August of 2016, Mileage on car was was 35,000 miles.I currently have under 39,000 miles on it now. It is now December and I took my vehicle to a Goodyear Dealership to repair a slow leak. The guy came back with pictures showing me that the tread on the car looked more like 60,000 miles, and I had an hole that couldn't be repaired, and the back tire on the same side was heading in the same direction. I called Landers. I spoke with the salesperson, he was of no use. I spoke with his Mgr. he couldn't comprehend what I was explaining about the tread, not matching the purchased mileage. They offered no resolution, or assistance. I wouldn't recommend these people to my worst enemies. Be aware, very aware. Cautionary tale! Take someone with you that knows about cars, especially tires. I was taken advantage of because, I believe I was a woman. The salesman was just trying to make a sale and didn't give 2 ...you know the rest. More
Great Experience Okay I just happened to one day decide to look for a car. Went to Landers Chevrolet and ended up with a nice Charger. The customer service was great. Okay I just happened to one day decide to look for a car. Went to Landers Chevrolet and ended up with a nice Charger. The customer service was great. The employees were very polite and really went out their way to help me. Even after purchase they have delivered and assisted me if I had questions. I would definitely recommend. More
At your own risk I purchased my vehicle from this dealership in 2005 back when it was Landmark Chevrolet. Since then I have used this dealership for nearly all repair I purchased my vehicle from this dealership in 2005 back when it was Landmark Chevrolet. Since then I have used this dealership for nearly all repairs. Once it was taken over by McLarty,the customer service issued by the service department dramatically changed, a decline in my opinion. The decline I've experienced is not necessarily in quality but a result of policy. Several times, I've had to return for a call back on an earlier repair only to be charged again to readdress an issue that I've already paid for. What's that? I think everyone should be paid for the work they do. But after being paid full price for work done improperly, the work should be redone without charge, right? Not at McLarty. Anyone else experience this at McLarty? Some repairs can only be done by the dealer, as manufactures are increasingly designing automobiles to require vehicle specific tools for various components, tools the general shops may not have. This is how manufactures keep dealer service shops in business, and why McLarty feels they can get away with treating customers the way they do. Be warned! Check the reviews of other dealerships. You might do better driving out of town. More
BEWARE Got a letter in the mail,stating they. could lower our payment on the car we have or a trade. Called and made an appointment, drove over there and th Got a letter in the mail,stating they. could lower our payment on the car we have or a trade. Called and made an appointment, drove over there and the salesman met us,I showed him the letter an he read it. He started asking about trading for a new car,I told him Have no money for a down payment but we went through the process of filling out paper work for a new car,I keep telling the sakes man I have no money for a down payment. I test drove a car,it was nice. We get back to the office and the head sales person meets us,goes over the paperwork with us. The payments are higher, a lower interest rate but giving $2,500.00 for my car,then asked $4000.00 down, I told, I told him on the beginning, I have no money to pay down. Then I asked about refinancing the car I have,like it stated in the letter, she avoided the question,I asked again,she told me to talk to my bank. The letter was just a gimmick to get you in a new car. I drove 45 minutes,wasted gas,and wasted 3 hours, we leave with same car payment as came with. Before I went over there,I looked up the value of my car. It is worth $3,100.00 to 4,200.00. They offer $2,500.00 Several days before we came over here,we went to Bill Smith Buick in Cullman. The sales man was very nice, we gave him the information asked for,he left and came back a few minutes later and told us that he wasn't going to string us along,the payments would be way higher on any car. Only give us $4000.00 for the car,asked us to back in 6 months to a year and we could trade. I thought they we try g to cheat us on the value of the car. I looked it up in Kelly Blue Book,Bill Smith was offering close to the maximum Value of the car,Bill Smith are the honest one. If I decide to try again to trade in the future it will be with Bill Smith Buick in Cullman. Defiantly not here. More