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Land Rover Thousand Oaks

Thousand Oaks, CA

4.7
124 Reviews

3595 Auto Mall Dr

Thousand Oaks, CA

91362

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124 Reviews of Land Rover Thousand Oaks

April 27, 2025

A dealership that is professional and trustworthy with a team of knowledgeable technicians and a staff that is supportive and helpful. More

by emerybrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rose
April 27, 2025

Victor at Thousand Oaks Land Rover was very patient, efficient and knowledgeable about all my issues and concerns. He had a lot to work with and never stopped until we had a resolution. More

by nikkilovesrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos, Ethan Winkler, Tom Valasek, Scott Stanley
April 26, 2025

Friendly, helpful, conveniently located, Victor worked with me and is an excellent service rep. We stopped in sales and enjoyed speaking with Karon. Very knowledgeable. More

by Gailsam
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karon Johnson and Victor Ávalos
April 26, 2025

Thank you for the last service, Victor was helpful and worked with me perfectly, he explained everything. More

by Motti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
April 26, 2025

My experience was great. Victor was awesome. From appointment to completion I was informed and notified of progress. He kept me informed all the way. The process was grea More

by romard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
April 24, 2025

From start to finish, David and Dino made this experience exceptional. They were knowledgeable, attentive, and genuinely cared about finding the perfect vehicle for me. Every expectation I had was not only m More

by carly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David & Dino
Apr 24, 2025 -

Land Rover Thousand Oaks responded

Carly, we're delighted to hear that David and Dino provided such an exceptional experience at Land Rover Thousand Oaks! It's wonderful knowing they exceeded your expectations with their professionalism and personal touch. Enjoy every moment in your new Land Rover!

April 19, 2025

Customer service was very helpful and courteous. Would recommend their services. Thank you to Kim and staff. More

by Linda222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Apr 21, 2025 -

Land Rover Thousand Oaks responded

We're delighted to hear that Kim and the team at Land Rover Thousand Oaks provided you with helpful and courteous service, Linda. Thank you for recommending us, we truly appreciate your support!

April 18, 2025

My experience with the service was very good. All went well and I was happy More

by dianaone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice
Apr 18, 2025 -

Land Rover Thousand Oaks responded

Thanks so much for your feedback. We look forward to your next visit to Land Rover Thousand Oaks!

April 17, 2025

Victor took great care of care of me and my car! He was incredibly professional, and made sure I was satisfied with my service. Will definitely be returning for mt car service needs. More

by Zharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Service Dept.
Apr 18, 2025 -

Land Rover Thousand Oaks responded

Zharris, we're glad Victor delivered a top-tier experience at Land Rover Thousand Oaks. Thank you for your kind words—it means the world that you can trust our team with your vehicle.

April 17, 2025

Really disappointing experience, dropped off 2025 RR that has two issues Neither fixed - poor communication, now I have to take car back again More

by Lani
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
Apr 22, 2025 -

Land Rover Thousand Oaks responded

Lani, I'm sorry to hear about your disappointing experience and the unresolved issues with your vehicle. We strive for clear communication and effective service, so it's concerning to learn we fell short here. One of our Service Department members will reach out shortly so we can address this matter directly. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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