Back

Land Rover Thousand Oaks

Thousand Oaks, CA

4.7
96 Reviews

3595 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

96 Reviews of Land Rover Thousand Oaks

January 10, 2025

The Advisor was in touch on regular basis to provide me the updates of the repair status on daily basis. The manager and the whole team at this dealership is very professional and courteous. Will definitel More

by Sharin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly , Scott Stanley
Jan 10, 2025 -

Land Rover Thousand Oaks responded

Sharin, we're delighted to hear about your positive experience with our team at Land Rover Thousand Oaks. Thank you for recommending us and sharing your feedback!

December 24, 2024

Had a cracked rim, paid thousands of dollars and still waiting for over one minth More

by Vlipel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamil
Dec 24, 2024 -

Land Rover Thousand Oaks responded

We strive for timely service, and I apologize for any delay during your recent experience. We would like to get in touch with you so we can provide a status update and see what we can do to speed the process up. Please reach out to the email below and reference "Vlipel" in your email so we can find your profile. Thank you. Thank you, Leadership Team - CustomerExperience@Swickard.com

December 19, 2024

Victor was absolutely great! Got my vehicle in for inspection, and got the car repaired in just a few days. More

by siouxiesiskind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 19, 2024 -

Land Rover Thousand Oaks responded

We're delighted to hear that Victor provided you with excellent service at Land Rover Thousand Oaks. Thank you for sharing your experience!

December 19, 2024

Victor is great and always goes beyond to provide excellent service. Nice and clean dealership. More

by ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 19, 2024 -

Land Rover Thousand Oaks responded

Robert, it makes our day to see this praise for Victor and Land Rover Thousand Oaks! Thanks for the stellar review.

December 16, 2024

Great service and Branston answered all questions and was so helpful! Best car buying experience ever! More

by Voyagermom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Branston in sales, Tom Valasek
Dec 17, 2024 -

Land Rover Thousand Oaks responded

We're delighted to hear that Branston provided such helpful service and made your car-buying experience at Land Rover Thousand Oaks the best ever! Thank you for sharing this fantastic feedback with us, and welcome to the Swickard family.

December 12, 2024

5-Star Review I had a fantastic experience at Land Rover Thousand Oaks. Kimberly was incredibly helpful and knowledgeable. They clearly explained the issue with my car, answered all my questions, and kept m More

by Mary
Recommend Dealer
Yes
Employees Worked With
Kimberly
Dec 12, 2024 -

Land Rover Thousand Oaks responded

Mary, we're delighted to hear about your fantastic experience with Kimberly and the team at Land Rover Thousand Oaks. Thank you for recommending us; we truly appreciate it!

December 11, 2024

Service Department: Not attentive to customers and not so great service department. Doesn’t return calls or cares about customers needs. The price of these vehicles, you would expect top tier customer servic More

by tosh_stud17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian service manager
Dec 12, 2024 -

Land Rover Thousand Oaks responded

Your feedback is concerning, and I apologize for any lack of attentiveness from our service department. We strive to provide top-tier customer service and it's clear we fell short in your experience. Please reach out to the email address below with your full name and contact number so we can address this directly and work towards a resolution. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

December 06, 2024

Excellent service experience with them the girl help me she very kind and helpful i will suggest some off my frd to visit you guys More

by Harvinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIMBERLY ESTALA
Dec 09, 2024 -

Land Rover Thousand Oaks responded

We're delighted to hear you had an excellent service experience with us at Land Rover Thousand Oaks. Thank you for recommending us to your friends! We look forward to welcoming them and assisting in the future.

November 29, 2024

Jamil and Brian and Sandy, Are the best in service and and knowing! Top notch all around and great team! I would recommend them highly to anyone and like a local family dealership which is rare in LA. Can More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Jamil and Sandy, Tom Valasek, Scott Stanley
Dec 02, 2024 -

Land Rover Thousand Oaks responded

Shawn, thank you for the glowing review! We're delighted to hear that Jamil, Brian, and Sandy provided such a top-notch experience at Land Rover Thousand Oaks. We appreciate your recommendation and look forward to serving you again in the future!

November 24, 2024

From scheduling to checkout Land Rover Thousand Oaks Land Rover has great people and technology to make the service and process fast and easy and it was done well. More

by JoelB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Nov 26, 2024 -

Land Rover Thousand Oaks responded

We're delighted to hear that our team and technology made your service experience smooth at Land Rover Thousand Oaks. Thank you for the positive feedback!

1
...