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Land Rover Thousand Oaks

Thousand Oaks, CA

4.7
118 Reviews

3595 Auto Mall Dr

Thousand Oaks, CA

91362

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118 Reviews of Land Rover Thousand Oaks

April 19, 2025

Customer service was very helpful and courteous. Would recommend their services. Thank you to Kim and staff. More

by Linda222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Apr 21, 2025 -

Land Rover Thousand Oaks responded

We're delighted to hear that Kim and the team at Land Rover Thousand Oaks provided you with helpful and courteous service, Linda. Thank you for recommending us, we truly appreciate your support!

April 18, 2025

My experience with the service was very good. All went well and I was happy More

by dianaone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice
Apr 18, 2025 -

Land Rover Thousand Oaks responded

Thanks so much for your feedback. We look forward to your next visit to Land Rover Thousand Oaks!

April 17, 2025

Really disappointing experience, dropped off 2025 RR that has two issues Neither fixed - poor communication, now I have to take car back again More

by Lani
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
Apr 22, 2025 -

Land Rover Thousand Oaks responded

Lani, I'm sorry to hear about your disappointing experience and the unresolved issues with your vehicle. We strive for clear communication and effective service, so it's concerning to learn we fell short here. One of our Service Department members will reach out shortly so we can address this matter directly. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

April 17, 2025

Victor took great care of care of me and my car! He was incredibly professional, and made sure I was satisfied with my service. Will definitely be returning for mt car service needs. More

by Zharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Service Dept.
Apr 18, 2025 -

Land Rover Thousand Oaks responded

Zharris, we're glad Victor delivered a top-tier experience at Land Rover Thousand Oaks. Thank you for your kind words—it means the world that you can trust our team with your vehicle.

April 16, 2025

Victor always takes great care of me and my car! This is my second Range Rover and I’ve had Victor as my advisor the entire time! I highly recommend this dealership and Victor! More

by Luv2cuddel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in Service
Apr 16, 2025 -

Land Rover Thousand Oaks responded

Thank you for the glowing review! We're delighted to hear that Victor has consistently provided excellent service at Land Rover Thousand Oaks. We appreciate your recommendation and look forward to serving you again in the future!

April 08, 2025

In my experience the Land Rover Thousand Oaks was speedy, helpful and they were responsive. More

by SamHa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 08, 2025 -

Land Rover Thousand Oaks responded

Sam, thank you for leaving Land Rover Thousand Oaks a five-star review! We are happy to hear that our team was helpful and responsive.

April 05, 2025

Post test-driving & determining what model we wanted, walking the lot choosing vehicle the arrogant and condescending salesman assured us the only two deal breakers were included in the package on our ve More

by PN
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Zack O
Apr 22, 2025 -

Land Rover Thousand Oaks responded

It's disappointing to hear about your experience with the vehicle features. We strive for transparency and accuracy in our sales process, so it's concerning that this was not reflected during your visit. We'd like to address these issues to see if we can find a resolution that meets your expectations. Please get in touch with me at the email address below with your full name and phone number. Also, when you contact me, please list the name "PN" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

March 29, 2025

They were incredibly professional, gave me a beautiful Rent-A-Car helped me transfer my things from my other car and got everything done in a very timely manner. Victor was fantastic, so is the new manage More

by sharonmoradian22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor service
Mar 31, 2025 -

Land Rover Thousand Oaks responded

Sharon, we're delighted to hear that Victor and our team at Land Rover Thousand Oaks provided you with such professional service. Thank you for sharing your experience!

March 28, 2025

I recently had my car in for service. Victor, did a fantastic job in helping me get the part covered through Land Rover. Thank you, Victor, for going above and beyond for me. Victor has More

by melanierosenberg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in service is outstanding!
Mar 31, 2025 -

Land Rover Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Victor has consistently provided exceptional service at Land Rover Thousand Oaks. It's wonderful customers like you who make our work so rewarding, and we look forward to continuing this great relationship!

March 27, 2025

From start to finish, i. e., from first greeting to leaving with our newly purchased vehicle, the experience was completely pleasurable. More

by mtd_sub-account
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Manos, Darin Craft
Mar 27, 2025 -

Land Rover Thousand Oaks responded

We're delighted to hear that your experience at Land Rover Thousand Oaks was enjoyable from start to finish. Thank you for choosing us, and we hope you're loving your new vehicle! Welcome to the Swickard family!

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