Land Rover Northfield
Northfield, IL
Filter Reviews by Keyword
By Type
193 Reviews of Land Rover Northfield
Dealership is responsive, helpful, does very good work all in a timely manner. Tommy kept me up to date throughout the time my car was at the dealership. all in a timely manner. Tommy kept me up to date throughout the time my car was at the dealership. More
Overall, had a great experience at Fields ordering our new Defender. Was able to get the vehicle ordered to our specs within 3 months and at sticker price, which is not typical of many dealers. Our salesm new Defender. Was able to get the vehicle ordered to our specs within 3 months and at sticker price, which is not typical of many dealers. Our salesman (Mike Adamcyk) was fantastic. Extremely knowledgeable of the product line and has a wonderful ability to work with customers. Overall - a terrific experience! More
Service Department is very attune to listening to the problem presented and responding as work progresses. Car wash before returning vehicle after service is a nice touch. problem presented and responding as work progresses. Car wash before returning vehicle after service is a nice touch. More
I can't say enough about this dealership! I brought my wife's Land Rover to the Schaumburg dealer 3 times for the same problem, with no fix or any parts changed. I then changed gears, and br I brought my wife's Land Rover to the Schaumburg dealer 3 times for the same problem, with no fix or any parts changed. I then changed gears, and brought it to the Northfield dealer, even though its a farther drive. What a great expierience! The staff was kind, and they repaired my wife's SUV quickly, and the issue hasn't repeated since! Thank you Northfied, Tommy and especially Mark Shapiro ,you guys are a class act and have earned my business from her on out! More
Phil took great care of me. I dropped in unexpectedly for a mud guard that was hanging. Service was busy so Phil took care of it himself and was very welcoming and gave my car a I dropped in unexpectedly for a mud guard that was hanging. Service was busy so Phil took care of it himself and was very welcoming and gave my car another wash as he noticed it didn't look to clean from my pickup a day or two before. Thank you! Marie More