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Land Rover Northfield

Northfield, IL

4.8
193 Reviews
Call Dealership (847) 446-6665
View Awards

670 Frontage Rd

Northfield, IL

60093

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193 Reviews of Land Rover Northfield

November 06, 2023

Love the Fields family of dealerships. We own 2 different cars from them. Their service is the best. So well run! More

by Juliacwerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Nov 07, 2023 -

Land Rover Northfield responded

Reviews like this one make our day, Julia! We appreciate the shout-out and your loyalty. Thanks from the Land Rover Northfield team, and we are here for you for any of your automotive needs!

November 02, 2023

excellent service provided and very accommodating staff (Tommy and Jeremy in service). Ballard and Joe are outstanding. Many thanks from this repeat buyer. More

by MR Firewoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Tommy, Ballard, Joe
Report | Print
Nov 02, 2023 -

Land Rover Northfield responded

We're delighted to know that our team at Land Rover Northfield provided excellent service! It's great to see your recognition for Tommy, Jeremy, Ballard, and Joe. We appreciate the support from a repeat buyer like you - many thanks in return!

October 21, 2023

Prompt service and attentive Very well kept and clean facilities Slightly confusing to find the proper service area due to multiple car brand service More

by Antoine.corinthios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shapiro and Gabriel and ballard
Report | Print
Oct 22, 2023 -

Land Rover Northfield responded

Antoine, we appreciate your feedback and are glad to know you found our service prompt and attentive at Land Rover Northfield. We'll take note of the confusion about finding the right service area as we move forward. Thank you!

October 15, 2023

They take great care of my vehicle and provide Friendly and reliable service. Would definitely recommend More

by Kiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Oct 16, 2023 -

Land Rover Northfield responded

Kiki, we're glad to know you've had a positive experience with our service team at Land Rover Northfield. Thanks for recommending us!

October 13, 2023

Dennis provided great service and very responsive. Overall great experience! Would recommend. Thank you very much! More

by gconop
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Oct 16, 2023 -

Land Rover Northfield responded

We're delighted to know that Dennis provided you with fantastic service at Land Rover Northfield. Thank you for your recommendation — we appreciate it!

October 05, 2023

Service for my Range Rover was prompt and complete. Fields is always responsive and thorough. More

by MPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Nikolov
Report | Print
Oct 05, 2023 -

Land Rover Northfield responded

We couldn't ask for a better review! Thank you for all your support of Land Rover Northfield!

October 03, 2023

Quick scheduling of service, car loaner ease, complete service quickly done, car washed . Great service staff once again!! More

by olga panagakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Oct 04, 2023 -

Land Rover Northfield responded

We're delighted to know that you had a great experience with our service staff at Land Rover Northfield, Olga. Thanks for the feedback on quick scheduling and loaner ease! We appreciate your support.

September 30, 2023

My wife and I have bought and serviced Land Rovers from Fields in Northfield since 2007. We are very happy with sales and service More

by Odendahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Oct 02, 2023 -

Land Rover Northfield responded

Odendahl, it's great to know you and your wife have been loyal customers since 2007! We're glad that both our sales and service departments at Land Rover Northfield continue to meet your expectations. Thank you for sharing this with us!

September 29, 2023

Tommy is fantastic, handled everything efficiently and thoroughly. Couldn't happier with the way the service team took care of me More

by bbixroot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Sep 29, 2023 -

Land Rover Northfield responded

We're glad to know that Tommy and our service team at Land Rover Northfield were able to provide you with an efficient and thorough experience. Thanks for the positive feedback!

September 26, 2023

Not sure who is running this dealership. My experiences have been mostly disappointing, starting with the buying process and delivery of the custom ordered vehicle covered in water spots tha More

by Koda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy was top notch. Car loaner person was less than helpful.
Report | Print
Sep 26, 2023 -

Land Rover Northfield responded

We're sorry to read about your experiences, Koda. We strive for excellence in all areas of our dealership and it's clear we've fallen short here. Your feedback is valuable as it helps us improve where needed. I'd like an opportunity to discuss this further with you if possible, so please reach out at your earliest convenience. Thank you, Mark Shapiro - Service Manager - (847) 446-6665

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