Back

Land Rover Northfield

Northfield, IL

4.8
193 Reviews

670 Frontage Rd

Northfield, IL

60093

Directions

By Type

193 Reviews of Land Rover Northfield

December 15, 2023

Tommy, our advisor was prompt and efficient. He checked on parts and as it was available, he had me bring the car in right away and got the repairs done the following day. The whole process was More

by merlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Dec 15, 2023 -

Land Rover Northfield responded

Merlyn, it's great to know that Tommy was able to provide you with prompt and efficient service at Land Rover Northfield. We're glad your repair process went smoothly! Thanks for sharing this positive feedback.

December 15, 2023

Recently I had tires replaced on my Defender. The service is always done with the utmost care and respect. Getting a replacement car was also a pleasant experience. 5 stars is easy to award to More

by Michael.wesclitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Dec 15, 2023 -

Land Rover Northfield responded

Michael, we're delighted to know that our service team at Land Rover Northfield took great care of your Defender. Thanks for the 5-star review and trusting us with your vehicle!

December 13, 2023

Great service but waited long time Comfortable surroundings and refreshments available Personal very nice and hellpful More

by bestern82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 13, 2023 -

Land Rover Northfield responded

We appreciate your feedback and patience during your visit to Land Rover Northfield. We're glad you found our team helpful and enjoyed the amenities we offer while waiting. Thanks for choosing us!

December 10, 2023

Mike was very thorough in his explanation of the finance and price. His knowledge of the vehicle is excellent. He had everything ready for my visit, valuing my time. He took the time to understand what w More

by Sandy A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Adamczyk, Ethan
Dec 11, 2023 -

Land Rover Northfield responded

Sandy, we're delighted to know that Mike was able to assist you effectively at Land Rover Northfield. We appreciate your recommendation and are glad he could help find the perfect vehicle for you!

December 03, 2023

Service rep Ken is awesome. He is friendly and extremely knowledgeable about the vehicle and it’s issues. More

by C.kanellos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken in service
Dec 04, 2023 -

Land Rover Northfield responded

We're glad to know that Ken provided you with excellent service at Land Rover Northfield. Thanks for your positive feedback!

November 21, 2023

Awesome service, very helpful and accommodating of my schedule change. Great people, highly responsive. Thank you More

by Eek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 21, 2023 -

Land Rover Northfield responded

We're glad to know our team at Land Rover Northfield was able to accommodate your schedule and provide awesome service. Thanks for the high praise!

November 19, 2023

From sales to service on an older Rover. The staff at Fields is wonderful. They are ones advocates. More

by susiegonow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy in service
Nov 20, 2023 -

Land Rover Northfield responded

Susie, thank you for sharing a great review! We appreciate your business and we hope to work with you again at Land Rover Northfield. Drive safely!

November 14, 2023

Very knowledgeable and professional team! Amazing people to work with The best in the business! More

by gdmileva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Nov 14, 2023 -

Land Rover Northfield responded

Thank you for this wonderful review of Land Rover Northfield! Have a great day!

November 07, 2023

This dealership service is top notch as well very professional and values their customers!! My service provider Ken was very kind as well as knowledgeable and explained the process out to a tee.ken More

by Veronica Amponsah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Nov 07, 2023 -

Land Rover Northfield responded

Veronica, it's fantastic to know that Ken and our team at Land Rover Northfield provided you with top-notch service. We always aim to make the process as smooth as possible for our customers! Thanks for recommending us - we appreciate your support.

November 06, 2023

Tommy's service was excellent. He guided me through the entire estimate process and even sent me a video of the repairs. I was also provided with a brand new loaner. Tommy's ser More

by jfleites1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Nov 07, 2023 -

Land Rover Northfield responded

We're so glad to know that Tommy's service exceeded your expectations at Land Rover Northfield! It's great to see you appreciated the video updates and loaner vehicle. We strive for excellence in all we do, thanks for noticing! We hope to see you down the road!