Land Rover Northfield

My husband was looking for a clean, low mile, used 6 My husband was looking for a clean, low mile, used 6 series BMW coupe and we found one on the internet at Land Rover Winnetka. Ballard took our My husband was looking for a clean, low mile, used 6 series BMW coupe and we found one on the internet at Land Rover Winnetka. Ballard took our call and was a joy to work with. He answered all my husbands questions, sent us pictures, took my brother for a test ride (He lives in Chicago, we live in PA). Took a minimum deposit, picked my husband up at the airport on his day off and drove him to the dealership and waited with my husband until the sale was completed. He then filled the car up with gas as my husband was driving back to PA. He called the next day to see if my husband liked the car and if there were any problems. My husband told him there was no manual for the car and the front floor mats were generic and not factory BMW. Ballard said he would take care of this. Within a week we had a new manual and a complete set of BMW floormats. We have purchased several cars, boats, and motorcycles over the years but have never had a salesman or dealership treat us with this much TLC. We will consider Land Rover Winnetka first the next time we need to purchase a car. Thanks again Ballard!! More

We are very pleased with our experience ! Even though we are in a different state everything went smoothly . We wanted a small town experience and thats what we got !! We would highly recommend Land Rover W are in a different state everything went smoothly . We wanted a small town experience and thats what we got !! We would highly recommend Land Rover Winnetka to anyone we know. Ralph was pleasant and very east to deal with.. Sergio and Wendy Gonzalez More

Friendly service, very accommodating. I love the mom and pop atmosphere, everyone treats you like family. I like that they perform a complimentary vehicle inspection on every visit. We were going on a trip pop atmosphere, everyone treats you like family. I like that they perform a complimentary vehicle inspection on every visit. We were going on a trip and went in for an oil change and tire rotation. They found we had a coolant leak and addressed it promptly. More

Land Rover Winnetka is one of those places which just feels like home. There is no "high pressure sales" or "boiler room mentality" when you enter this fine establishment. From the word go, it is a feels like home. There is no "high pressure sales" or "boiler room mentality" when you enter this fine establishment. From the word go, it is all about Customer Service the minute you step in to the second you leave. The staff is fun, friendly and engaging. When we purchased our 2005 Range Rover, we brought our two kids in (Nicholas is 4 and Muriel is 2)and the staff was friendly, having fun, and genuinely sensitive to the needs of our family. Jim placed the car seats into our Range Rover and took them out of our LR3. Ed and Andrew were wonderful with the kids and it just was an outstanding experience! In addition to loving the Land Rover brand, you buy from people. It is people at this dealership which makes it such a great experience. The Fields Group has a "gem" in this dealership, they have great employees which make it happen, day in and day out. More