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Land Rover Charlotte
Charlotte, NC
525 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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525 Reviews of Land Rover Charlotte
July 26, 2019
Fantastic Had great experience. All folks involved were fantastic! Would recommend dealership for sure. Vehicle delivery is so very much appreciated due to the Had great experience. All folks involved were fantastic! Would recommend dealership for sure. Vehicle delivery is so very much appreciated due to the distance I live from the dealership. More
by Chris
Employees Worked With
Diana Hayhurst
July 25, 2019
Quality sales and service! Everyone was very kind and worked hard to get me the best deal possible. You wouldn’t find a better car dealership around in our area! Also, I recomme Everyone was very kind and worked hard to get me the best deal possible. You wouldn’t find a better car dealership around in our area! Also, I recommend anyone interested in buying a Land Rover to call Diana Hayhurst, she worked diligently and was very supportive with my needs, wants, and maintaining my price range. More
by Cassie
Employees Worked With
Diana Hayhurst
July 24, 2019
excellent Their service rep is awesome !!! The location is very clean the entire staff that I encountered was extremely nice! Could not ask for a better exper Their service rep is awesome !!! The location is very clean the entire staff that I encountered was extremely nice! Could not ask for a better experience More
by Cantrell
Employees Worked With
Sorry can’t remember
July 17, 2019
Prompt service My headlamp burned out. Land Rover of Charlotte scheduled a service visit on the same day for prompt replacement. The complimentary car wash was also My headlamp burned out. Land Rover of Charlotte scheduled a service visit on the same day for prompt replacement. The complimentary car wash was also appreciated. More
by Rwingmd1
Employees Worked With
Gary Buss
July 12, 2019
Excellent location I dealt with Gerry Flynn who was helpful and patient as I had done trouble making up my mind. Gerry was not pushy and was very friendly willing to hel I dealt with Gerry Flynn who was helpful and patient as I had done trouble making up my mind. Gerry was not pushy and was very friendly willing to help any way he could. I met Brian and he did everything he could to assure my experience was top notch. A++ More
by Coolsurf
Employees Worked With
Gerry Flynn, Brian Lister
July 10, 2019
Easy car buying experience! This was the quickest and easiest car buying experience. I called Ryan to let him know that we wanted to purchase a car we saw online, but I was conc This was the quickest and easiest car buying experience. I called Ryan to let him know that we wanted to purchase a car we saw online, but I was concerned about the 5 hour drive to Charleston. He immediately offered to meet us half way to complete the purchase. We were easily able to handle the preliminary paperwork by email and we simply had to sign the documents when we met a few hours later. It was so nice not sit and negotiate back and forth over the price of the vehicle. The online documents clearly stated the low price and it was easy to which optional packages were on the car. Ryan ensured that he followed up with us after the purchase. We have nothing but good things to say about Land Rover of Charleston! More
by Saintsgirl
Employees Worked With
Ryan Gilleran
July 09, 2019
75k mile service Gary Buss is our service contact and does a very thorough job with honesty and integrity. I trust his judgement and advice. The mechanics also do a Gary Buss is our service contact and does a very thorough job with honesty and integrity. I trust his judgement and advice. The mechanics also do a superb job. I'm very satisfied with their work and highly recommend them. More
by rcondrich
Employees Worked With
Gary Buss
July 04, 2019
Nice Service I truly enjoyed my purchase of my new vehicle without any problems. My product specialist Mr Harden was very knowledgeable and showed me several opti I truly enjoyed my purchase of my new vehicle without any problems. My product specialist Mr Harden was very knowledgeable and showed me several options before I made my decision. I thank all the staff that was involved in my purchase. More
by Retta5
Employees Worked With
Mr Chris Hardin
June 25, 2019
Always great! I've been coming to LR Charlotte for about 18 years. The service team has always been excellent. I recently moved to Augusta, GA and was disappointe I've been coming to LR Charlotte for about 18 years. The service team has always been excellent. I recently moved to Augusta, GA and was disappointed to learn that LR Columbia wouldn't service my vehicle because of its age. Other than the distance, I'd rather Charlotte Land Rover continue to work on my Discovery anyway. I coordinated with your scheduler and Gary Buss ahead of time to ensure the work could be done in one day during a trip to Charlotte. Everything went smoothly! Thanks for the great service! More
by DiscoveryIIOwner
Employees Worked With
Gary Buss
June 20, 2019
Terrible Sales Experience While at the dealership for my scheduled Range Rover Sport service early (7:30am) on June 18th, 2019, I found a new vehicle that I asked to get a pric While at the dealership for my scheduled Range Rover Sport service early (7:30am) on June 18th, 2019, I found a new vehicle that I asked to get a price on. I also went to the web site that night and "built" a vehicle that I would like to have should I have to order one. I was contacted the next morning by Marco Amaya who set up an appointment with me to return to the dealership on Tuesday the 24th at 6:00pm to meet and discuss the new vehicle on the lot, or the ordering process for the car I "built" on line with the Sales Manager. I was then contacted by Neil Persad who told me that he handles the "builds and new car inventory" and that Marco was from a call center and that I should let Marco know that he (Neil) had reached out to me. Hmmm... I should contact the guy at the call center and tell him that someone else (Neil) had contacted me? Ok, I let that go and asked Neil if he would have all of the information together and ready when I got there for my appointment at 6;00pm on the 24th. He responded by text saying he would " get some info and see if that will work" He then asked "why so late on Tuesday? 6:00pm is usually when management heads out" REALLY? I'm driving 1-1/2 hours from Hickory, through Charlotte rush hour traffic for an appointment to buy a $80K to $90K vehicle and he wants to get out of there by 6:00? I guess business must really be good! Needless to say, I canceled my appointment with him (so management could make it out of there on time) and am now looking for the same or a very similar vehicle from other Range Rover dealerships. This would have been the 5th new or used Range Rover I have purchased from one of the Hendricks locations. Oh, I also have all of the texts and emails that I would be happy to share with any Hendricks Management, should they ever read or hear about this pathetic experience. More
by Tim Bolick - Hickory NC.
Employees Worked With
Neil Persad, Marco Amaya
