Land Rover Cape Fear

Service department was horrible to deal with. Expected a much higher level of service from a “Land Rover” location. It was almost comical at how the entire experience was handled from beginning to end. “Cus much higher level of service from a “Land Rover” location. It was almost comical at how the entire experience was handled from beginning to end. “Customer service” is something that team needs to put some attention to moving forward. The service manager looked like he hated being there and whole demeanor was everything irritated him. Definitely must have been having a bad day More

Unfortunately the check engine light came back on after about 1000 new miles This cam shaft issue was supposedly fixed at 20000 miles and now it happened again at 58000 miles about 1000 new miles This cam shaft issue was supposedly fixed at 20000 miles and now it happened again at 58000 miles More

Derrick and his service staff go above and beyond in taking care of all service needs. They set the example for customer service. I have had many vehicles across the luxury segment and the service depar taking care of all service needs. They set the example for customer service. I have had many vehicles across the luxury segment and the service department here is the best I have experienced. More

Just purchased another of many Rovers from this dealership. As always, Matt and the rest of the team there is A+++. I have never had anything but the very best experience doing business with them dealership. As always, Matt and the rest of the team there is A+++. I have never had anything but the very best experience doing business with them. Highly recommended!!! More

they always treat me well I have taken my Land Rover for service both at this dealership and the one in Charleston (while my son was at the Citadel). Being able to compare dir I have taken my Land Rover for service both at this dealership and the one in Charleston (while my son was at the Citadel). Being able to compare directly, the Wilmington dealership (Cape Fear) is head and shoulders above the rest. The service department has always got it right. I plan on making my next land rover purchase from this dealership because the service on my current vehicle has been amazing (and I didn't even buy it there). If you have a choice, this is the dealership to go to! More

Great experience Professional and courteous staff. Karl was extremely helpful. Easiest process ever. I will definitely be back again. From the time I went in until I l Professional and courteous staff. Karl was extremely helpful. Easiest process ever. I will definitely be back again. From the time I went in until I left with my vehicle I felt like all of my questions and concerns were answered. More

Great response during pandemic....pick up and delivery...prompt service...free wash...fair price. No contact except pleasant phone service...kudos for adapting so quickly. delivery...prompt service...free wash...fair price. No contact except pleasant phone service...kudos for adapting so quickly. More

Awesome Service & People LRCF continues to really delivery excellent service. They go above & beyond to make sure they do great work & have awesome customer service. I would LRCF continues to really delivery excellent service. They go above & beyond to make sure they do great work & have awesome customer service. I would highly recommend LRCF for both sales & service. More

The dealership was amazing to work with. They gave us a great deal and provided us with all the "need to knows" about our vehicle. This was our first purchase of a land rover, in the middle of a pandemic a great deal and provided us with all the "need to knows" about our vehicle. This was our first purchase of a land rover, in the middle of a pandemic and their team went above and beyond to make it enjoyable. More

This dealership truly goes above and beyond to satisfy their customers! Excellent Service Department and Awesome staff all around! I will definitely continue to do business with them. their customers! Excellent Service Department and Awesome staff all around! I will definitely continue to do business with them. More