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Lancaster Dodge Ram FIAT

Lancaster, PA

4.7
331 Reviews

1475 Manheim Pike

Lancaster, PA

17601

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331 Reviews of Lancaster Dodge Ram FIAT

September 17, 2024

Fantastic service, salesman. Always listen to your needs and likes and then finds you the best match. More

by dave55williams
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Ron Shertzer
September 16, 2024

Rafael was great to work with. He took the time to understand what I was looking for and didn't waste my time trying to sell me something that I didn't need. Everything was quick a More

by Weaver SW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Rafael Tejeda
Sep 16, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We truly value and appreciate your business. Dean Pugliese

September 13, 2024

Took my Ram truck in for a few minor things. The work was completed quickly and done correctly. I got a text that it was ready for pick up way before I expected. I'll definitely go back to Lanca More

by KenK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri
September 11, 2024

Very dishonest dealership, they gave no notice about taking away a benefit that was contracted with buying a new vehicle. my bill for service was not what is was stated to be. More

by Aharris3927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Pugliese, Dennis Garlinger
Sep 11, 2024 -

Lancaster Dodge Ram FIAT responded

Mr. Harris, please accept our apologies for this oversight. We thought you had been informed of our change in policy. We will gladly issue you a refund for your PA state inspection. For future reference, we have discontinued the free state inspection policy. Dean Pugliese, GM

September 10, 2024

It was a real pleasure and enjoyment to deal with you folk. We love our truck. More

by llm025
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese, Rafael Tejeda
Sep 10, 2024 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business. Dean Pugliese

September 09, 2024

I'm very impressed with the mechanic that called me to tell me about my sons truck. He has been paying on a truck that hasn't ran right in months and was told a new engine was put in. Thank you for your h More

by dionkennedy2032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
September 09, 2024

Very professional and helpful. Great customer service and they got my car in very quickly. More

by ejacosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service clerk
September 08, 2024

Quick service and always flexible with my schedule. Very professional and fair! Definitely like using Lancaster Dodge. More

by RRICKJR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
September 03, 2024

The service center is always top notch! Everyone we deal with has been super friendly and helpful. More

by terpizona1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names.
September 02, 2024

Very friendly and the mechanic will actually take the time to talk with you. Just wish the mechanic would take the time to wipe the smudges from their oily hands off the vehicle when they are done. More

by purpeople
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Caruso
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