Lancaster County Subaru

Coleen in service was excellent. She noticed me immediately, ended a conversation with another employee, and assured me that my added requests would be completed. Everything was do She noticed me immediately, ended a conversation with another employee, and assured me that my added requests would be completed. Everything was done in a warm, friendly manner. More

Went to Lancaster County Motors Subaru for an inspection, but instead I was treated like an assumed fool. The only thing they could find wrong was my wiper blades, however they still called me with over $10 but instead I was treated like an assumed fool. The only thing they could find wrong was my wiper blades, however they still called me with over $1000 of work that needed to be done to pass inspection, this included 4 new tires that were not needed at all. I will never again return to this dealership or any other LCM dealership. I have gone to LCM Hyundai for a few years now and I have NEVER been treated the way Subaru treated me today. I have ZERO complaints about LCM Hyundai- they have always been amazing. the only down side I see to them at this point is association to the LCM Subaru. More

Had a very nice experience today. Had an oil change and multi inspection and the tires checked for correct air pressure. Recommend to change air filter. Which they showed me before I Had an oil change and multi inspection and the tires checked for correct air pressure. Recommend to change air filter. Which they showed me before I decided to change it. More

Warranty repair on my radio was painless. Took a week to get it done, but had the loaner while waiting. Only hiccup in the process was that my phone number was recorded wrong on the paperwo Took a week to get it done, but had the loaner while waiting. Only hiccup in the process was that my phone number was recorded wrong on the paperwork, so never received the voicemail notification that my car was ready for pickup. I did receive an email though and responded within the hour. Radio now working normally. First time at the dealership, and was pleased with the whole experience. More

Wanted an EV Called Lancaster County Subaru ordered it the next day they helped get the paperwork needed for a rebate All in all a pleasant experience the next day they helped get the paperwork needed for a rebate All in all a pleasant experience More

My wife Sandra and I have consistently found Subaru LCM very pleasing in Scheduling, Telephone follow-up, Service, Repairs and Charges. Thanks to peoole like Sally and Colleen and others. very pleasing in Scheduling, Telephone follow-up, Service, Repairs and Charges. Thanks to peoole like Sally and Colleen and others. More

Staff all are really friendly and very helpful around scheduling or with a problem. Plus, the range of services provided, from the work needed on the car to the waiting area to things like getting a loan scheduling or with a problem. Plus, the range of services provided, from the work needed on the car to the waiting area to things like getting a loaner car the dealership is outstanding! Even if there would be a car I’d like to buy I wouldn’t get it if it meant leaving this dealership. More

I have always been pleased with the service on my vehicle. Especially dealing with Colleen' who is always kind and helpful to me.. I lpve this dealership vehicle. Especially dealing with Colleen' who is always kind and helpful to me.. I lpve this dealership More

The staff was courteous, friendly and respectful. Coleen was very helpful. The waiting room was clean and comfortable Coleen was very helpful. The waiting room was clean and comfortable More

I was very surprised, and pleased, when I was told that repair to the passenger-side over-the-door grab bar was an easy fix and took very llittle time. Therefore, there was no charge. repair to the passenger-side over-the-door grab bar was an easy fix and took very llittle time. Therefore, there was no charge. More