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Lancaster County Subaru

East Petersburg, PA

4.8
205 Reviews
Call Dealership (888) 355-1720

5260 Main St

East Petersburg, PA

17520

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205 Reviews of Lancaster County Subaru

January 21, 2023

Always professional, courteous & most efficient service, schedule appt was quick, easy, flexible, easy access to garage entrance, was offered a loaner in lieu of waiting, More

by Rdickman111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service reps
Print
Jan 23, 2023 -

Lancaster County Subaru responded

Thank you for taking the time to share your experience! We appreciate you visiting us here at Lancaster County Motors Subaru and hope to see you again next time!

January 20, 2023

Coleen was pleasant during checking in for PA State inspection. She also fully explained the results of the inspection. Excellent service! More

by Gichael3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Coleen
Print
Jan 20, 2023 -

Lancaster County Subaru responded

Thank you for sharing your experience working with Coleen at Lancaster County Motors Subaru! We look forward to seeing you at your next appointment!

January 12, 2023

This was my first trip to LCM and everything went very well. The wait was short, the prices were good and everyone was very friendly. I was very pleased with the service! More

by JUDYS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Print
Jan 12, 2023 -

Lancaster County Subaru responded

We take pride in our customer service and are thrilled we could make your first service visit great! Thank you for coming to Lancaster County Motors Subaru, Judy!

January 10, 2023

Everyone at the dealership was kind and friendly. They helped us with comparing new and used. Different models , sizes and we test drove what we wanted. Sue was not pushy and truly helped us find th More

by Kaye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Schonman and the finance department
Print
Jan 10, 2023 -

Lancaster County Subaru responded

Kaye, We're so grateful to you for giving Sue the chance to provide five-star care to you! We hope you're happy with the vehicle and look forward to seeing you again at Lancaster County Motors Subaru!

January 07, 2023

The dealership follows through with what they offer. Good work and on time. Even gave me a discount. Pleasant facility that seems well staffed. More

by Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee.
Print
Jan 09, 2023 -

Lancaster County Subaru responded

Thank you for visiting Lancaster County Motors Subaru, Blair! We appreciate the positive feedback about your experience and hope we have the opportunity to serve you again in the future!

January 05, 2023

Polite and no hassle. Went to buy a car not to be sold one . Mission accomplished More

by zig_17543
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Stolzfus
Print
Jan 06, 2023 -

Lancaster County Subaru responded

Thank you for your honest review! Many customers know what they want, and we're to assist in any way we can --stress-free! Thank you again for coming to Lancaster County Motors Subaru!

January 03, 2023

I appreciate LCM checking over my car after it sat idle for over a year. The service was terrific. More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colleen
Print
Jan 03, 2023 -

Lancaster County Subaru responded

Thank you for your review, Nancy! We're so happy that we earned your recommendation! -Lancaster County Motors Subaru

December 27, 2022

Bought used car from them, 11,000 miles. Trunk latch immediately failed. $200 and an hour to fix while I wait. Unacceptable quality and service. More

by Lucianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Print
Dec 30, 2022 -

Lancaster County Subaru responded

Hi Lucianne, It's upsetting to read this review and we will address this with the team. We hope we can have a chance to regain your confidence in us and encourage you to please reach out when you have the time. Thank you, Kevin Shaffer - Dealer Admin - 717-381-2842

December 23, 2022

Excellent buying experience, great sales person,very happy with purchase.would recommend to anyone. Thankyou More

by John.pennock2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff
Print
Dec 27, 2022 -

Lancaster County Subaru responded

We're so happy to hear you had a fantastic buying experience, John! Thank you for choosing Lancaster County Motors Subaru!

December 19, 2022

Friendly. Honest. Easy to communicate. Appreciate having men & women working there. Very clean. Plenty of room for customers. Waited 1.5 hours for an oil chang More

by lbates14
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Print
Dec 19, 2022 -

lbates14 responded

Good dealer. Took care if my Forrester service requst.

Dec 20, 2022 -

Lancaster County Subaru responded

Thank you for the feedback! We appreciate you visiting us here at Lancaster County Motors Subaru and hope we have the opportunity to serve you again in the future. Take care!

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