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Lancaster County Subaru

East Petersburg, PA

4.7
141 Reviews
Call Dealership (888) 355-1720

5260 Main St

East Petersburg, PA

17520

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141 Reviews of Lancaster County Subaru

August 25, 2023

Great dealership. Clean facility and nice waiting area with complimentary beverages. They keep you informed throughout the process of work being done. More

by djcarper
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 29, 2023 -

Lancaster County Subaru responded

Thank you for the positive feedback! We're glad to know that you enjoyed our facilities and service at Lancaster County Motors Subaru. Your satisfaction is important to us! Hope to see you next time. Safe travels!

August 24, 2023

Listened to what I needed to have completed in addition to the 60,000 mile tuneup and they followed through. People don’t listen to the customer anymore but they did. More

by twister623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Kine
Report | Print
Aug 25, 2023 -

Lancaster County Subaru responded

Thank you for the 5-star rating! We're glad to know that our team at Lancaster County Motors Subaru was able to meet your needs and expectations. We'll see you next time! Safe travels!

August 22, 2023

Is a good place to buy a car. Prices are negotiable. Sales person is friendly not forcing you to buy a car. They give out free soda and water. They give me a great deal on my car. More

by Ant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Kraybill
Report | Print
Aug 22, 2023 -

Lancaster County Subaru responded

We're glad to know you had a positive car-buying experience with our team at Lancaster County Motors Subaru. We always aim for friendly service and fair deals. Thank you for choosing us! Enjoy your new ride!

August 16, 2023

There is not a better service department at a dealership than Lancaster County Motors. Very pleased with all facets of their operation. More

by Linlomgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Report | Print
Aug 16, 2023 -

Lancaster County Subaru responded

We're so glad to know you had a great experience with our service department at Lancaster County Motors Subaru. Thanks for the positive feedback and we look forward to serving you again in the future!

August 13, 2023

Great service…organized… accurate. . enjoyable experience buying a vehicle that Sue was extremely up to date with… always smiling. Thank you! More

by Crachil6@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sue
Report | Print
Aug 15, 2023 -

Lancaster County Subaru responded

We're delighted to know you had an enjoyable experience at Lancaster County Motors Subaru! It's great that Sue could assist in making your vehicle purchase a smooth one. Thanks for the kind words and happy driving!

August 03, 2023

Very clean/calm/welcoming waiting space Patient and helpful when we couldn’t find the insurance card Free car wash voucher Many appointment options Staff at check in were minimally courteous More

by 917bows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 04, 2023 -

Lancaster County Subaru responded

We appreciate your feedback! It's great to know that you found our waiting area clean and welcoming, and we're glad the free car wash voucher was a nice touch. We'll work on improving our courtesy at check-in - thanks for choosing Lancaster County Motors Subaru!

July 26, 2023

Exceptional hospitality by an automobile service dept. I’ve never felt so welcome. Getting my car serviced was enjoyable. More

by Wgblissful
Recommend Dealer
Yes
Employees Worked With
Me
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Jul 26, 2023 -

Lancaster County Subaru responded

We're delighted to know you felt so welcome at our service department here at Lancaster County Motors Subaru. It's great that we could make your car servicing experience enjoyable! Thanks for the positive feedback.

July 25, 2023

The usual exemplary, helpful, and friendly service from everyone with whom l interacted. Great waiting area. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleen. I don't remember others' names.
Report | Print
Jul 26, 2023 -

Lancaster County Subaru responded

Hi Kim! We're delighted to know you enjoyed our service and waiting area at Lancaster County Motors Subaru. Thanks for your kind words!

July 25, 2023

Service is very good and the people are easy and pleasant to deal with when you bring your car in for service More

by pdangler745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Kile
Report | Print
Jul 25, 2023 -

Lancaster County Subaru responded

Thank you for the kind feedback! We're glad to know you had a positive service experience with our team at Lancaster County Motors Subaru. Hope to see you at your next visit. Safe travels!

July 08, 2023

I was treated with respect and kindness. Tha salesmen answered any questions, gave helpful remarks. The experience was so good that I will return and advise others to test drive a Subaru. More

by k51goodfellow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen, Mathew
Report | Print
Jul 10, 2023 -

Lancaster County Subaru responded

Thank you for the positive review! We're glad to hear that you had a great experience at Lancaster County Motors Subaru. Your recommendation means a lot to us, and we look forward to serving you again in the future. Have a wonderful day!

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