Lancaster County Subaru

Staff were friendly and helpful. I was offered a loaner car since my appointment was to be a long one. Staff kept in touch with me and updated my service progress. The technician fo I was offered a loaner car since my appointment was to be a long one. Staff kept in touch with me and updated my service progress. The technician followed through on a change to my screen info that I requested. More

My family has purchased three vehicles from LCM. I enjoy the Subaru brand. My instructions were followed today for this service, previously I had asked that my request be respected and was flat ou I enjoy the Subaru brand. My instructions were followed today for this service, previously I had asked that my request be respected and was flat out ignored, that didn’t set week. Sally was a true professional and I will now request her as my advisor. More

Easy entrance; finished on time; everyone pleasant. After many years experience with LCM, their facility (sales, service, waiting area & parts are top notch. Lloyd Annan After many years experience with LCM, their facility (sales, service, waiting area & parts are top notch. Lloyd Annan More

sally, kept me informed on every stept of the repairs of my subaru and answered all the questions l had about my repairs, she is an outstanding service rep. my subaru and answered all the questions l had about my repairs, she is an outstanding service rep. More

Someone has stepped up and made some service changes. . today was tolerable...seemed to have act together today, in the past not so much.. . today was tolerable...seemed to have act together today, in the past not so much.. More

Took my car in for work to be done on it. They called and left me know before they did the work exactly what they found and told me how much it would cost to let me know ahead of time. Everyo They called and left me know before they did the work exactly what they found and told me how much it would cost to let me know ahead of time. Everyone is so friendly and helpful there. I know when I take my car there they are not going to tell me I need something when I don't. More

While in for a safety campaign, I asked to check the stop start issue I was having. The car was not shutting off at traffic stops. They said it was working, and told me it doesn't work when the defroster is start issue I was having. The car was not shutting off at traffic stops. They said it was working, and told me it doesn't work when the defroster is on. Had they mentioned that in the beginning, I would have checked to see if that was my issue. But they were much happier to charge me a $128.00 diagnostic fee. More

The dealership is great, very friendly, professional staff. Becca is a GREAT service advisor! Great to work with! staff. Becca is a GREAT service advisor! Great to work with! More

The dealership/sales are very inviting. Every staff member was pleasant, and knowledge of their products was impressive. Every staff member was pleasant, and knowledge of their products was impressive. More

Fast and efficient & sometimes discounts I don’t have anything else to say Thank you anything else to say Thank you More