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LaFontaine Buick GMC of Ann Arbor - Service Center

Ann Arbor, MI

4.5
92 Reviews

92 Reviews of LaFontaine Buick GMC of Ann Arbor - Service Center

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September 12, 2025

I don’t want to writer anything assssss ssssss ghgggg jjjjjh mlkkh rrrytrd gored drgj More

by TREVINOJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 12, 2025

This dealership offers great customer service. They keep my vehicles in excellent shape! Thank you! More

by Driving Miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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September 12, 2025

Dealer not only took care of my routine maintenance but also correctly diagnosed a problem with my rear lift gate and replaced under warranty a sensor which had corrosion with a new part. More

by DDRENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam - Service Rep
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September 11, 2025

Adam Blackwell Had every thing taken care of that I requested. I'm completely satisfied with their service. More

by cliffbritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Blackwell
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September 10, 2025

They were quick to help upon arrival for the service, and moved my car into the garage for me. More

by Meranda Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Saro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 08, 2025

Everything that i had a concern about was addressed. Adam and Alissa did a wonderful job. I also had a chance to meet with Aron from sales to discuss extending my warranty as always very helpful. More

by lmgbsn89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron from sales
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Sep 10, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, thank you so much for leaving this positive review! We're thrilled that our team did a great job addressing your concerns and that Aron helped discuss your warranty. We truly value your business and look forward to continuing to provide excellent service.

September 05, 2025

My advisor made sure I was happy with the service. He contacted me after to make sure I was satisfied. More

by Esmith039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Saro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC Ann Arbor. Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2025

The worst place ever never take u car there my car was there for 3 weeks after getting it only drove it 3 times back to the dealership no parts was there for my car that's a shame More

by celiarosen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam my salesman very good
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Sep 08, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our Service Manager, TJ Fisher, at tfisher@lafontaine.com so we can make your experience a positive one.

September 04, 2025

Once again received personalized attention at LaFontaine Buick GMC of Ann Arbor. And the video of the undercar inspection was helpful. More

by JOHNKRIENKE48108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Sep 08, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2025

Very nice people in service and very helpful tech will always come back to this dealership More

by shirrie77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2025 -

LaFontaine Buick GMC of Ann Arbor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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