Stephanie Skinner
Marketing Manager
LaFontaine Buick GMC of Ann Arbor
500 Auto Mall Drive
Ann Arbor, MI 48103
118 Reviews
Write a Review118 Reviews of Stephanie Skinner
June 21, 2026
Great service all across the board from when I came in thank you all I’m happy with my service thank you all I’m happy with my service More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley, William Burnette , Darius Roberson
June 18, 2026
Very disappointing experience. We were promised that a specific vehicle was available, only to be told it was at another dealership. We were then assured it would be delivered to t We were promised that a specific vehicle was available, only to be told it was at another dealership. We were then assured it would be delivered to this location within a few hours and that they would even bring it to us for a test drive. Three hours later, I called to confirm everything was still on schedule, and they assured me the vehicle was on its way **TWO HOURS AFTER BEING PHYSICALLY AT THE DEALERSHIP**. Then, two hours after that, they called to say the car was no longer available because it had been sold. This was an enormous waste of our time and could have been avoided with better communication. Making promises they couldn't keep and repeatedly giving us inaccurate information was extremely unprofessional. Based on our experience, I would not recommend this dealership. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley, William Burnette , absoluetly none
June 17, 2026
My all time favorite salesman Barney Prozondak always delivers, giving me the best price. No haggle, no negotiating, just the best price. Very loyal to his customers. In addition, the team at Lafontai delivers, giving me the best price. No haggle, no negotiating, just the best price. Very loyal to his customers. In addition, the team at Lafontaine Ann Arbor were superb! Thank you Manager Shirley for processing my purchase. You and Barney are Saints!! As well as your helpful team. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley, William Burnette
June 16, 2026
Colin was amazing! Very knowledgeable and patient. He took the best care of us and all of our needs. Very knowledgeable and patient. He took the best care of us and all of our needs. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley, William Burnette
June 11, 2026
Lot of up selling what I thought would have cost me 200 ended up costing me over 757 Prices were triple what it would cost at a normal auto parts store. ended up costing me over 757 Prices were triple what it would cost at a normal auto parts store. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley, William Burnette
June 10, 2026
I was taking care fast and very nice staff. Colin was great to deal with and kind. Colin was great to deal with and kind. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley, William Burnette , Colin
June 10, 2026
I really quite unhappy with the cost of an oil change. The additives are expensive and you get the impression that if you don't use the car will fall apart. The women gave me no indication of the cost. I The additives are expensive and you get the impression that if you don't use the car will fall apart. The women gave me no indication of the cost. I paid $191.00 for this oil change and I think that is a bit pricey. You also do not take credit cards without a fee, your company should be ashamed. So you absorb the fees, but not LaFontaine. I will not be going back to LaFontaine for anything, because I can get an oil change anywhere for what you charge and I can use my credit card and get points. Thanks for the opportunity to express my opinion, end of story! More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, William Burnette
June 05, 2026
I had a wonderful experience at this dealership. Jeff DiRosa really made it as easy and stress free as possible to get everything done. Helped me find the perfect truck and even handled all the hass Jeff DiRosa really made it as easy and stress free as possible to get everything done. Helped me find the perfect truck and even handled all the hassle of trading in my old vehicle and getting me the best deal possible. I couldn't have picked a better place to buy a new truck. More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley, William Burnette , Jeff DiRosa 5 stars!
June 03, 2026
Personable sales people who are helpful and knowledgeable about car features.also easy to work through the sales process. about car features.also easy to work through the sales process. More
Other Employees Tagged: Carlito Mojica, William Burnette
June 02, 2026
Shawn was very knowledgeable and the team worked fast to provide an option that worked for both parties provide an option that worked for both parties More
Other Employees Tagged: Carlito Mojica, Debbie Saro, Max Muncey, John Hurley, William Burnette , Shawn Clark

