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LaFontaine Buick GMC of Ann Arbor
Ann Arbor, MI
141 Reviews
LaFontaine Buick GMC Ann Arbor is one of over 50 dealerships operated by the prestigious LaFontaine Automotive Group. In 1980, Michael and Maureen Fontaine saw an opportunity to build an incredible family legacy and positively impact their community when they opened their first dealership in Dearborn. The couple was determined to redefine the traditional dealership experience and offer customers and their employees something unique—a personalized experience defined by integrity, passion, and respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 141 reviews
July 07, 2025
Everything was smooth and everything was ready when I arrived to conduct the transaction. Everyone was professional and met my requirements to get things done in an effective time manner arrived to conduct the transaction. Everyone was professional and met my requirements to get things done in an effective time manner More
by tctrues32
Verified CustomerEmployees Worked With
Dave Hunt
July 06, 2025
Please do not publish this review: Adam Blackwell was excellent in accomplishing my key fob programming in 45 min while I waited. Unfortunately, the programming interfered with my memory seat feature, r excellent in accomplishing my key fob programming in 45 min while I waited. Unfortunately, the programming interfered with my memory seat feature, requiring me to set another future appointment . More
by STMAIDLOW
Employees Worked With
See above
July 05, 2025
I have done several very expensive engine/transmission related inspections and repairs at this dealer. Many parts have been replaced and it appears they keep discovering “new” problems. Recently they agai related inspections and repairs at this dealer. Many parts have been replaced and it appears they keep discovering “new” problems. Recently they again charged $200 for an inspection and told me that my GMC Yukon’s engine needed to be replaced, with a quote for $19,000. My Yukon has only 77000 miles on it and is maintained well by the same dealer with expensive oil change on schedule. They are ripping me off, and let alone the so many trips I had to go there, the time wasted, and missing days to my office. Also think twice when considering GMC. They have serious engine and transmission problems for their trucks and suvs they make. You could have to make major repairs right after warranty - trash! More
by Kun
Employees Worked With
Dave
July 05, 2025
I have done several very expensive engine/transmission related inspections and repairs at this dealer. Many parts have been replaced and it appears they keep discovering “new” problems. Recently they agai related inspections and repairs at this dealer. Many parts have been replaced and it appears they keep discovering “new” problems. Recently they again charged $200 for an inspection and told me that my GMC Yukon’s engine needed to be replaced, with a quote for $19,000. My Yukon has only 77000 miles on it and is maintained well by the same dealer with expensive oil change on schedule. They are ripping me off, and let alone the so many trips I had to go there, the time wasted, and missing days to my office. Also think twice when considering GMC. They have serious engine and transmission problems for there trucks and suvs they make. You could have to make major repairs right after warranty - trash! More
by Kun
Employees Worked With
Dave
July 04, 2025
Colin did an amazing job. Top tier work, quick and easy and got the job done. Top tier work, quick and easy and got the job done. More
by ethan_shell
July 04, 2025
We love the on line updates and video as they work on the truck, amazing customer service and timely repairs. Best experience and we have owned several other vehicles. truck, amazing customer service and timely repairs. Best experience and we have owned several other vehicles. More
by MsDawn
Employees Worked With
Adam in service check in and Jake did our service work - amazing guys!!
July 04, 2025
Thanks you for helping me get new Buick envista sport I love it Mike k love it Mike k More
by MikeKurpieski
July 03, 2025
Salesmen met us in the parking lot and was very helpful in our choice of a new vehicle. Communication was straight forward and no baloney. I would be glad to purchase another vehicle here in the future. in our choice of a new vehicle. Communication was straight forward and no baloney. I would be glad to purchase another vehicle here in the future. More
by awillis20
Employees Worked With
Mr. Burnett in finance was professional and not pushy at all. Had a great tabletop computer also.
July 03, 2025
It was a great vehicle shopping experience. Damion was very helpful locating the vehicle I was looking for and gave me the full breakdown so I could be confident of the purchase.thank you! Damion was very helpful locating the vehicle I was looking for and gave me the full breakdown so I could be confident of the purchase.thank you! More
by namal
Employees Worked With
Damion
