Koons White Marsh Chevrolet

Excellent service! I was in and out in a couple short hours. Each and every staff member was as helpful as possible, Buddy especially! Made the buying process super sim I was in and out in a couple short hours. Each and every staff member was as helpful as possible, Buddy especially! Made the buying process super simple. They also fed me lunch!! More

Great service department from set-up, pick-up to mechanic who has the patience to talk and really explain everything back to the drop-off. I would recommend this service to everyone. Thanks. who has the patience to talk and really explain everything back to the drop-off. I would recommend this service to everyone. Thanks. More

Let me just say Charlie is amazing . I have a ford that I just purchased back in march. Although it was out of Baltimore Charlie has been on top of everything from day one . When I say H I have a ford that I just purchased back in march. Although it was out of Baltimore Charlie has been on top of everything from day one . When I say He advocates for his customers works hard when dealing with a situation that is out of our control . I was so blessed to have made the choice of coming to this particular Koons originally for a Md state inspection lol. Charlie is very helpful and knowledgeable in answering all of my questions. ... Charlie was there for me every step of the way! ... After my long fight I have finally have my vehicle running like it suppose to be let’s not forget I have a Ford and this is a Chevrolet dealership so you know parts n etc had to be ordered. I appreciate your service don’t worry please if you are thinking about a dealership for service go see Charlie!!! Outstanding More

Buddy Price was nothing but amazing. He answered all my questions and walked me through everything before I even came to the dealership. Buddy sold my husband his truck back in 2017, now He answered all my questions and walked me through everything before I even came to the dealership. Buddy sold my husband his truck back in 2017, now it was mine turn and of course... I came to Buddy! He will be our salesman, always! More

My husband and I had been looking for a truck for several weeks. Working in customer service for over 40 years, it is always extremely important to me that the people I'm dealing with provide me with impe weeks. Working in customer service for over 40 years, it is always extremely important to me that the people I'm dealing with provide me with impeccable customer service. Even though Koons was further than we wanted to travel, the customer service we received from Lauren Lighty, from our very first contact, was amazing! She is the reason why we continued our search and purchased our vehicle at Koons . Thanks so much for taking such great care of us and exceeding all of our expectations Lauryn. Sincerely Chris Murphy More

Koons staff was very good to work with thanks to my salesman Buddy Price great job he had everything ready for us when we got there and finished all the transaction and had our truck nice and clean salesman Buddy Price great job he had everything ready for us when we got there and finished all the transaction and had our truck nice and clean More

I purchased my third car from KOONS Chevrolet, White Marsh, today, 6/9/2022. Each time I’ve had a different car salesman and I can say after having Buddy Price as my salesperson, I will continue to use Marsh, today, 6/9/2022. Each time I’ve had a different car salesman and I can say after having Buddy Price as my salesperson, I will continue to use Buddy when it’s time to make another purchase. Everything was done online which made the day I purchased my new vehicle very smoothly and easy. The only thing left was for me to test-drive, and of course I fell in love with the Traverse. I never once felt pressured or felt that I had to purchase this vehicle. Buddy was extremely helpful and knowledgeable. As I was finalizing my purchase, having questions, Buddy not once made me feel like I was a bother or had to hurry so he could finish with his next customer. i will definitely refer my family and friends to him and KOONS Chevrolet. Thank you again Buddy for all of your help in making my new purchase successful. More

It was a good experience. Josh & staff were very professional. I had my Bolt within a day. It drives great! Only issue was waiting 3+ hours for Enterprise rental car. Josh & staff were very professional. I had my Bolt within a day. It drives great! Only issue was waiting 3+ hours for Enterprise rental car. More

Would’ve been better if there were more people working. Please consider hiring more people Please consider hiring more people More

The service department is amazing ! Charlie, who is the manager was kind, professional and knowledgeable. I had some major damage to my car and they gave me a great price. I was referr Charlie, who is the manager was kind, professional and knowledgeable. I had some major damage to my car and they gave me a great price. I was referred to this dealership because Bob Bell on Northpoint Blvd was so rude. I am so glad I took the advice to call this location. The shuttle drivers Tony and Steve were also very friendly. This will be the place I go to for my next vehicle. More