Koons Sterling Ford

Outstanding experience The staff is very professional, and the prices are outstanding. Everyone is there to help and they will tell the truth from start. Great Job! The staff is very professional, and the prices are outstanding. Everyone is there to help and they will tell the truth from start. Great Job! More

Yes, I'd recommend this dealership The sales associate and finance person were both very pleasant and competent. They made the car-buying experience very easy for me. I would certainl The sales associate and finance person were both very pleasant and competent. They made the car-buying experience very easy for me. I would certainly recommend this dealership to anyone in the market for a Ford. More

i wasn't going to buy a truck today I really was just going to buy a truck, I was just going to test drive a couple, but Jason's low-key approach and knowledge of the vehicles, let the t I really was just going to buy a truck, I was just going to test drive a couple, but Jason's low-key approach and knowledge of the vehicles, let the truck sell itself. It didn't hurt that, as he predicted, he made a great offer. The whole team really worked hard to get me in that truck, from trade in to financing. If you want a great salesperson and a great dealership, go to Koons Sterling Ford and ask for Jason. More

Customer Service Brings Customers Back Made a purchase at Koons Sterling Ford on 17 Jan 2015. Started my search online with Koons salesman Steve Arnold. Steve answered my questioned clearly Made a purchase at Koons Sterling Ford on 17 Jan 2015. Started my search online with Koons salesman Steve Arnold. Steve answered my questioned clearly and got my attention by making recommendations concerning my trade. I have made many auto purchases for myself and my family over the years and this I must say was the most satisfying. Although, I looked a several Ford trucks which I truly liked and will look to upgrade at some time in the future. Because of the service received at Koons Sterling Ford I will surely start my search there. Thanks again to Steve and everyone at this dealership who made this a enjoyable experience. More

Started out good. I recently purchased a vehicle at this dealership. I am located about four hours from there so we had a lot of communication through email, phone and I recently purchased a vehicle at this dealership. I am located about four hours from there so we had a lot of communication through email, phone and even text. All was great and they were my best friend, until vehicle was purchased. I asked them to fill a low tire for my journey home- couldn't even get that! They only had one key and told me the previous owner was coming in that afternoon and if I was still there I could get the spare key, if not they would mail it to me. Since then it has been over two months with no key. Some emails were replied to eventually but others got no response at all. Then they send me a letter stating I owe them $125. (Most likely to pay for a new key!) Since the letter they called and left a voicemail (2 months after purchase) that they got the key and sorry for the delay, they would overnight it too me....must be a long night because 17 days later and still no key! I spent A LOT of money at their dealership and can't even get a simple spare key from them- hope I never have a serious issue that needs addressed. He kept pressing for me to leave a review- and I left a positive one when I got home. Now, 2 1/2 months later, I am writing my second review-not quite so positive! They had good pricing and everyone was nice to me, just don't expect anything after you sign the papers! More

Great experience! JC was great to work with. He understood and appreciated our requirements and went out of his way to make the car buying experience pleasurable. I h JC was great to work with. He understood and appreciated our requirements and went out of his way to make the car buying experience pleasurable. I highly recommend JC and we'll seek him out the next time around. More

Winter sale This is the second used car that Syed has sold me. I've bought 5 cars from Koons Ford and enjoy the no nonsense deal. I have been very pleased with th This is the second used car that Syed has sold me. I've bought 5 cars from Koons Ford and enjoy the no nonsense deal. I have been very pleased with the used car quality and the importance of satisfying the customer. More

Great experience Had a really good experience and incentives were great. Very friendly salesperson who worked hard to get the deal done. I would recommend purchasing Had a really good experience and incentives were great. Very friendly salesperson who worked hard to get the deal done. I would recommend purchasing from this dealership. More

3rd car in 2 years This is the third car that we have bought from Steve, first being a 14 V6 Mustang, 2nd a 14 5.0 Mustang, and now a 14 5.0 F-150 STX. Very good experie This is the third car that we have bought from Steve, first being a 14 V6 Mustang, 2nd a 14 5.0 Mustang, and now a 14 5.0 F-150 STX. Very good experience as always dealing with Steve. Nothing new, same great service on his end as always, plan on coming back again of course he will give the best deal possible no questions asked. More

Couldn't have been better JC made this a great experience. He was incredibly friendly and went out of his way to help me. I bought a F-150 and couldn't be happier.I would recom JC made this a great experience. He was incredibly friendly and went out of his way to help me. I bought a F-150 and couldn't be happier.I would recommend him and Sterling Ford to everyone. More