Koons Sterling Ford

Amazing sales person I just want everyone to know I had an Awesome experience here at Koons Sterling Ford. My sales person Mr. Steve Arnold from the time we met online to I just want everyone to know I had an Awesome experience here at Koons Sterling Ford. My sales person Mr. Steve Arnold from the time we met online to 3 days after my purchase has been Top Notch. His personable skills and his knowledge of his vehicles is identical to none. When I arrived to the dealer he was ready to go and had a huge smile on his face to kindly greet you. No sales pitch and no forcing you to by this Today. Job well Done Mr. Arnold. And to Mr John one of the managers was Awesome as well. They made me feel right at home and worked magic for me to take home one of there vehicles. If you are in the area stop in and ask for Steve Arnold. Tell him Buffalo sent you. More

Best Deal I just bought a new Transit Connect from Koons. I was very pleased with the costumer service and especially pleased with my sales person Steve Arnold. I just bought a new Transit Connect from Koons. I was very pleased with the costumer service and especially pleased with my sales person Steve Arnold. He really worked to get me the best deal. More

RESPECT! This 2014 Focus hatchback was our family's third car from Jonathan and Koons Sterling. What brought us back was the how we were treated. Jonathan is h This 2014 Focus hatchback was our family's third car from Jonathan and Koons Sterling. What brought us back was the how we were treated. Jonathan is honest, respectful and affable. A combo I've not found to be common at car dealerships. Another thing, I don't know why, but I always find myself shopping around AFTER the sale to see what kind of deal I really got. When you compare apples to apples I have not found a better deal on the purchases I've made with Jonathan. He negotiated for me, and I appreciate that. Then there is the financing. Anthony handled our financing well. Didn't make us feel like beggars because we needed to finance a lot to get out of a bad deal from a previous purchase NOT FROM KOONS Sterling. First class salesman, first class outfit! More

This is how buying a car should be! ;-) Just traded in our 2013 Fusion SE for a 2015 Titanium. Yannick Ernsting was our sales person. We are totally pleased with our trade-in/purchase. Yanni Just traded in our 2013 Fusion SE for a 2015 Titanium. Yannick Ernsting was our sales person. We are totally pleased with our trade-in/purchase. Yannick went the extra mile to make the sale happen for us. He is knowledgeable & thorough, with great attention to detail. He also listens to his clients (very impt). We did not feel rushed or pressured. The sale went smoothly and quickly. Yannick is patient, honest, fair and professional. We highly recommend him. We also recommend Jon Walker (sales) and Mike Palmer (finance), both of whom we had the pleasure of working with on this sale also. Great guys! More

Amazing Customer Service! Yannick was very knowledgeable and friendly. He went above and beyond to get me the car I wanted in my price range! My overall experience was great. I Yannick was very knowledgeable and friendly. He went above and beyond to get me the car I wanted in my price range! My overall experience was great. I would definitely recommend this dealership to anyone who was shopping for a new car. More

Good experience I was very happy with the professional way we where treated and I have recommended family and friends to go see brad about new and used cars. I was very happy with the professional way we where treated and I have recommended family and friends to go see brad about new and used cars. More

friendly knowledgeable Mark is knowledgeable and helpful. We have purchased many cars from Mark and always enjoy the straight forward approach. We will always recommend Mar Mark is knowledgeable and helpful. We have purchased many cars from Mark and always enjoy the straight forward approach. We will always recommend Mark and Koons sterling Ford More

Awesome Experience! I was in contact with a awesome sales representative (Syed) on a vehicle I found on their website. Not only was the rep knowledgeable, he was extremel I was in contact with a awesome sales representative (Syed) on a vehicle I found on their website. Not only was the rep knowledgeable, he was extremely helpful and made the process very easy. When I arrived, he had the car cleaned and ready for a test drive. The overall customer service throughout the entire dealership was incredible. Syed truly made this process easy for me. Financing was quick and to the point as I had been pre-approved. More

Great car and easy i bought my car from ford in sterling, spoke to Mr. Syed hussain and got me approved for my dream civic si ! It was easier than I thought! I walked ou i bought my car from ford in sterling, spoke to Mr. Syed hussain and got me approved for my dream civic si ! It was easier than I thought! I walked out with my new car very same day ! I would recommend this dealer any time. I will be a customer for life !! More

Thank you! I was lucky enough to speak with Steve Arnold via the instant messaging functionality on the Koons Ford Website. From the start I knew I was in good h I was lucky enough to speak with Steve Arnold via the instant messaging functionality on the Koons Ford Website. From the start I knew I was in good hands. Steve took a stressful situation and made it easy for me and my wife. Thank you! I couldn't be more pleased with the customer service, Steve listened to what we were looking for and directed us in the correct direction. Once we were ready to proceed we worked with Anthony Southern - again an amazing experience. He worked with us to ensure that we were comfortable with the monthly payment - went above and beyond to help us. We will shop at Koons for all future purchases. More