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Koons Sterling Ford
Sterling, VA
710 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 710 reviews
June 02, 2015
Koons Ford is great. The staff at Koons is great. I had a long day and wait for my car by my choice. I was offered a loaner but did not take one. The staff was great. Ever The staff at Koons is great. I had a long day and wait for my car by my choice. I was offered a loaner but did not take one. The staff was great. Everyone is friendly and treats you as if you were family. I have to say John and Steve are two great men. The next day my husband and I were back to purchase a new car. We both thought it would never happen but the Koons Ford team made it happen for us. Thank you everyone. Steve Arnold was the best. He has a very caring attitude and is not in it just for selling a car for his commission he is there for the person. I can't say enough good things about him. John Bolling is also a wonderful person. He treated me as if I was a family member at his house for a visit. He kept me informed about everything that was happening with my car. Such a great and caring man. More
by jus10girl
Employees Worked With
John Bolling, Steve Arnold
June 01, 2015
Great experience!!! Yannick Ernsting is the man !!! I traded my acura for a 2015 mustang and I couldn't be any happier. Everything was so easy, fast and smooth, and believe me "Yannick Ernsting" and his I traded my acura for a 2015 mustang and I couldn't be any happier. Everything was so easy, fast and smooth, and believe me "Yannick Ernsting" and his team will work with you 300% . I went to 3 dealers to get the mustang but he was the only one who made it happen and gave me the price and payment I was looking for. The car of your dreams will be yours but you will need Yannick Ernsting to make it happen. More
by truthj7
Employees Worked With
Yannick Ernsting
May 28, 2015
Service Deptartment is GREAT! The 40,000 service on my car was quick and efficient. The staff was friendly and kept me informed on the status of my car. When they saw a problem d The 40,000 service on my car was quick and efficient. The staff was friendly and kept me informed on the status of my car. When they saw a problem during the inspection, they quickly informed me and I was able to make the choice to have the repair made while I was there. I would highly recommend this department and Sterling Ford as a whole. I bought my car there in 2011 and they have been good to me ever since! More
by 4anet
Employees Worked With
Allen Schindler; Bhatia Sachit; financial checkout person
May 26, 2015
One of a kind saleman Steve Arnold Steve Arnold made this deal for me, without him I would not have my 2015 Ford Edge Sport. I had my doubts a deal could be made and Steve worked his Steve Arnold made this deal for me, without him I would not have my 2015 Ford Edge Sport. I had my doubts a deal could be made and Steve worked his magic. I came all the way from Maryland and I'm glad I did. Also want to thank Danny in Financing, he got me a rate I could not get at my Credit Union. Thanks again Steve, Danny and Koons Sterling Ford. I highly recommend this Dealership and I look forward to doing business again on my next Vehicle. More
by Stanley530
Employees Worked With
Danny in Financing, Steve Arnold
May 23, 2015
Finding the right car for an indecisive pregnant wife! I went to trade in my 2013 Ford Focus. Our family will soon be growing to 3 and a car carrier just wouldn't fit. I had no idea what type of vehicle I I went to trade in my 2013 Ford Focus. Our family will soon be growing to 3 and a car carrier just wouldn't fit. I had no idea what type of vehicle I was going with. Long story short, on an extremely hot day, our sales rep Greg Williams, happily carried the infant carrier all over the lot and must have put the car seat in at least 5 different vehicles to see how it fit. While waiting for finance, Greg even went next door and got us sweet tea since that was all my wife wanted. He as usual went well above and beyond to help us with the right purchase. Anthony in finance was also fantastic. He had no problem staying almost 2 hours after close to make sure we didn't have to make a second trip. More
by JJS
Employees Worked With
Greg Williams, Anthony Southern
May 19, 2015
Good experience I want to thank Ricky Rivera and Abe on working with me and getting the best deal I could get. They worked with me and helped me get to where I needed I want to thank Ricky Rivera and Abe on working with me and getting the best deal I could get. They worked with me and helped me get to where I needed to be with the financial requirements that I had for them. If I ever buy again I definately will look to them again More
by TFED1983
Employees Worked With
Ricky Rivera
May 12, 2015
Purchase New Truck Made a appointment. I arrived met with Don Kirrish we went to satellite lot to pickup truck and bring back to main lot. Driving vehicle I was highly Made a appointment. I arrived met with Don Kirrish we went to satellite lot to pickup truck and bring back to main lot. Driving vehicle I was highly satisfied with vehicle. We then started paperwork. The whole time there the staff was polite professional and treated me as part of there family. I would highly recommend the professional sales Staff at Koons Sterling Ford More
by GRUMPYJR
Employees Worked With
Jon Walker, Anthony Southern
May 05, 2015
Best experience I ever had in my life I don't usually write reviews, but I am not given a choice this time. I have had those bad dealership experiences, and I was very skeptical about goin I don't usually write reviews, but I am not given a choice this time. I have had those bad dealership experiences, and I was very skeptical about going into this dealership. I have done my research, and there were so many people talking about this dealership. Although I live 4 hours away from this place, I wanted to give it a try. I was FORTUNATE to speak with JC, and mark my words people. HE IS AWESOME! He really works with you, and all the numbers that we have talked over the email -because I can't go there to talk to him since I live so far- did not change a bit. He really make things happen. When I was there in person, he took his time to explain everything thoroughly, treats you like a customer, and not a person to rob money from. I highly recommend JC if you are looking forward to buy a Ford Thank you JC - Paul More
by Paul1999
Employees Worked With
JC Schied
May 03, 2015
Caps Fans - Call Greg Williams at Koons Sterling Ford I bought my second Ford Focus in two years from Koons Sterling Ford and I loved the experience. Greg is a fan of the Washington Capitals and long tim I bought my second Ford Focus in two years from Koons Sterling Ford and I loved the experience. Greg is a fan of the Washington Capitals and long time employee of the dealership and member of the community. Caps Fans - he is for you! He doesn't play games and is totally focused on giving you want you want. He's low key, fair, and a gentleman with long time experience at this dealership so he has a ton of credibility with everyone there. Ford is an OK car brand for me, but the people at this dealership make buying a car an exceptional experience that you won't find elsewhere. More
by Caps Fan
Employees Worked With
Greg Williams
April 30, 2015
Great Customer Service I have worked with Rickie Piland before when I bought my first Ford car and was very pleased with his customer service and willing to go up and beyond I have worked with Rickie Piland before when I bought my first Ford car and was very pleased with his customer service and willing to go up and beyond to make sure our experience was amazing. Three years later I have come to Rickie again to buy a bigger Ford for my growing family. I told him what I was wanting and what my budget was and he delivered as usual. We are very happy with our new purchase from Rickie Piland and Koons Sterling Ford. More
by Tinakaram2013
Employees Worked With
Rickie Piland
