Koons Sterling Ford
Sterling, VA
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Extremely helpful and friendly. Jason was such a great help from the beginning phone calls all the way until we left the dealership. I would highly recommend his service to anyone lo Jason was such a great help from the beginning phone calls all the way until we left the dealership. I would highly recommend his service to anyone looking to purchase a vehicle. More
Great experience We were referred to Jason Robles by a friend and were not disappointed at all. He had everything in order when we arrived from upstate NY and made our We were referred to Jason Robles by a friend and were not disappointed at all. He had everything in order when we arrived from upstate NY and made our trip down well worth the drive. We have already referred a number of friends/family to Jason. More
Best dealership experience Just purchased a 2015 mustang GT from Koons Sterling Ford. This was the easiest car purchase I've ever made. I worked with Jason Robles and he was f Just purchased a 2015 mustang GT from Koons Sterling Ford. This was the easiest car purchase I've ever made. I worked with Jason Robles and he was friendly honest and great to work with. I Reccomend anyone interested in a Ford use Jason at Koons! I live in NJ and they delivered the vehicle right to my driveway. More
I wish I can buy a new car from them every 6 months! I will be very frank here. It all depends on the salesperson you are dealing with! I was very lucky to be helped by Yannick Ernsting. A young, enthusi I will be very frank here. It all depends on the salesperson you are dealing with! I was very lucky to be helped by Yannick Ernsting. A young, enthusiastic and well educated man. Although it was around 3 pm in a very hot day of July, Yannick was very nice and offered to help me decide and chose a car. He spent about 2 hours between me and his managers to get me the deal that I want. I also would like to thank the finance manager Danny Islam who was very cooperative and advised me about what kind of warranties I need to buy and what is the best option to finance my loan. I will definitely come back to this place in future car shopping! More
Completed recall in under two hours Just completed a recall on my Focus, the service visit was less than two hours. I suspect that the work took less, but it was under warranty and I was Just completed a recall on my Focus, the service visit was less than two hours. I suspect that the work took less, but it was under warranty and I was not in a hurry. As usual everyone on staff is very polite and professional and the waiting room facilities are very nice. More
Very helpful, excellent customer service Steve is always willing to help me with my vehicle. He was able to successfully trade in my Ford Focus for a newer model. He explains things clearly a Steve is always willing to help me with my vehicle. He was able to successfully trade in my Ford Focus for a newer model. He explains things clearly and makes sure I am satisified with the process of buying the vehicle, etc. Whenever I need help with my bluetooth service with the vehicle and registering my cell phone, he always is willing to take time out to help me with this process. I appreciate Steve's excellent customer service and always making sure everything is done to my satisfaction. Thank you Steve! More
Most smooth sailing car buying experience We have dealt with Sterling Koons for years and this most recent time we purchased 3 vehicles for our business. I worked with Syed to purchase all ou We have dealt with Sterling Koons for years and this most recent time we purchased 3 vehicles for our business. I worked with Syed to purchase all our vehicles and will continue to work with him on all future purchases. He is a wonderful person to work with and very easy going. I highly recommend asking for Syed to help with the purchase of your next vehicle. More
Great Experience at Koons Ford We looked for a car in our area of Pennsylvania, the Lehigh Valley. Specifically, we were looking for a Ford Focus with a moon roof, manual transmiss We looked for a car in our area of Pennsylvania, the Lehigh Valley. Specifically, we were looking for a Ford Focus with a moon roof, manual transmission and hatchback. None could be found in the Lehigh Valley. We found Koons Ford online, made the trip and were extremely pleased with our entire experience. Our sales person, Don, did a great job. He greeted us at the door with keys in hand for our test drive. Working out our deal and completing the financing all went smoothly. We highly recommend this dealership for prompt response and customer service. More
Excellent service Thanks for the wonderful service!! Love my Ford Explorer... Ricky Rivera and Abe were awesome. If you need a car I would highly recommend seeing Rick Thanks for the wonderful service!! Love my Ford Explorer... Ricky Rivera and Abe were awesome. If you need a car I would highly recommend seeing Ricky at koons ford sterling. More
Great 1st Car Buying Experience Buying a brand new car your first time around can be a pretty scary experience. With the help of a friend, i was able to get a great deal on the car a Buying a brand new car your first time around can be a pretty scary experience. With the help of a friend, i was able to get a great deal on the car and Yannick did a great job in facilitating the entire experience. 3 weeks later and i'm still excited about the car! Thanks Yannick!! More