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Koons Sterling Ford

Sterling, VA

4.1
710 Reviews

46869 Harry Byrd Hwy

Sterling, VA

20164

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Showing 710 reviews

July 23, 2015

Extremely helpful and friendly. Jason was such a great help from the beginning phone calls all the way until we left the dealership. I would highly recommend his service to anyone lo More

by Jasminiaotero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Robles
Jul 27, 2015 -

Koons Sterling Ford responded

Thanks for the review! And thank you for the kind words about Jason. We really appreciate your business and thank you again for your review. Hope to see you around soon!

July 20, 2015

Great experience We were referred to Jason Robles by a friend and were not disappointed at all. He had everything in order when we arrived from upstate NY and made our More

by Shanyj74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Robles
Jul 21, 2015 -

Koons Sterling Ford responded

Thanks for coming all the way from NY to see us! Glad to hear that Jason and the Koons Team took great care of you. Hope to see you again in the future!

July 19, 2015

Best dealership experience Just purchased a 2015 mustang GT from Koons Sterling Ford. This was the easiest car purchase I've ever made. I worked with Jason Robles and he was f More

by Dougsmustang
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Islam, Jason Robles
Jul 21, 2015 -

Koons Sterling Ford responded

Thanks for the review! Congrats on the new Mustang!

July 17, 2015

I wish I can buy a new car from them every 6 months! I will be very frank here. It all depends on the salesperson you are dealing with! I was very lucky to be helped by Yannick Ernsting. A young, enthusi More

by Okhowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Islam, Jean E. deCharleroy, Yannick Ernsting
Jul 21, 2015 -

Koons Sterling Ford responded

Thanks for leaving us a review! Looking forward to seeing you again in the future!

July 14, 2015

Completed recall in under two hours Just completed a recall on my Focus, the service visit was less than two hours. I suspect that the work took less, but it was under warranty and I was More

by veraperezp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph P. Hopson
Jul 16, 2015 -

Koons Sterling Ford responded

Thank you for leaving us a review!

July 13, 2015

Very helpful, excellent customer service Steve is always willing to help me with my vehicle. He was able to successfully trade in my Ford Focus for a newer model. He explains things clearly a More

by jwebs99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Jul 14, 2015 -

Koons Sterling Ford responded

Thank you so much for leaving us a review!

July 07, 2015

Most smooth sailing car buying experience We have dealt with Sterling Koons for years and this most recent time we purchased 3 vehicles for our business. I worked with Syed to purchase all ou More

by monarch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Hussain
Jul 08, 2015 -

Koons Sterling Ford responded

Thanks for being a loyal customer to Koons and Syed! I will pass your compliments on to him. Looking forward to seeing you again in the future!

July 01, 2015

Great Experience at Koons Ford We looked for a car in our area of Pennsylvania, the Lehigh Valley. Specifically, we were looking for a Ford Focus with a moon roof, manual transmiss More

by Focusgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Our sales person was Don, who has been with Koons for a short time, however, he knew specifics about the car and provided us with great service.
Jul 06, 2015 -

Koons Sterling Ford responded

Thanks for the review! Congrats on the new Ford Focus!

June 30, 2015

Excellent service Thanks for the wonderful service!! Love my Ford Explorer... Ricky Rivera and Abe were awesome. If you need a car I would highly recommend seeing Rick More

by tanya33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe, Ricky Rivera
Jul 13, 2015 -

Koons Sterling Ford responded

Thank you for giving us the opportunity to work with you! We're glad you enjoyed your experience with Ricky and Abe. Thanks for your review and we hope to see you again soon!

June 25, 2015

Great 1st Car Buying Experience Buying a brand new car your first time around can be a pretty scary experience. With the help of a friend, i was able to get a great deal on the car a More

by Gynella5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yannick Ernsting
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