Koons Sterling Ford

GreatnSercice The service department was very professional. Waiting room was clean and a good place to hang out while waiting for my car. Friendly people. Good chai The service department was very professional. Waiting room was clean and a good place to hang out while waiting for my car. Friendly people. Good chairs. More

Excellant experience. Very pleasant experience dealing with Greg Williams at Koon's Sterling Ford. Very straight forward, he gave me exactly the pricing information I asked Very pleasant experience dealing with Greg Williams at Koon's Sterling Ford. Very straight forward, he gave me exactly the pricing information I asked for with out any nonsense. He is very knowledgeable about the vehicle I wanted to purchase and was able to answer any questions I had about the electronic technology on my new truck. Koons Ford gave me a very good trade in on my vehicle and I would not hesitate to recommend Koons Ford and Greg Williams to anyone thinking about purchasing a new vehicle. I also would not hesitate to come back to Koons for any future purchase. Many thanks, Dennis P. More

Always a pleasure working with Steve! Purchased our 3rd vehicle with Steve. He goes above and beyond to find what you are looking for and with anything else you need. Always a pleasure t Purchased our 3rd vehicle with Steve. He goes above and beyond to find what you are looking for and with anything else you need. Always a pleasure to work with and we will definitely go to him again for our next vehicle. More

quick service and helpful stuff Koons Sterling Ford offers good service and affordable car care, the service is quick and thorough. I would recommend it to others who loves Ford car Koons Sterling Ford offers good service and affordable car care, the service is quick and thorough. I would recommend it to others who loves Ford car and who loves sincere service. More

WOW! Outstanding Dealership / Excellent Staff WOW! Koons Sterling Ford - Absolutely hands down one of the best dealership in Northern Virginia - Sales, Parts & Service department are fantastic! WOW! Koons Sterling Ford - Absolutely hands down one of the best dealership in Northern Virginia - Sales, Parts & Service department are fantastic! I purchased a new 2016 Ford Edge Sport back in June from "Koons Sterling Ford". Recently, I had to have it serviced for engine issues and needless to say the entire staff at "Koons Sterling Ford" far exceeded my expectations. Bottom line: I would highly recommend these guys without hesitation to anyone and everyone thinking of purchasing (and/or) servicing a vehicle. The entire staff at "Koons Sterling Ford" are extremely knowledgeable, courteous and experienced at providing excellent customer service and I couldn't be more satisfied! Sales Representative: Brad Phillips - Best sales experience ever! Brad was straightforward, courteous and didn't play any games during the negotiating process. Parts Manager: Ken Krohn - Extremely knowledgeable! Ken go's the extra mile for his customers and he makes the process quick and painless. Service Advisor: Joey Stickman - A true professional and he's extremely accommodating! Joey is proactive when it comes to getting the work done correctly and on time. Customer Relations Manager: John Bolling - Provided excellent customer service! John is always looking out for the customer and he when straight to a Ford representative on my behalf to make things right! Koons Sterling Ford 46869 Harry Byrd Hwy Sterling, VA 20164 Sales: (703) 430-7700 Service: (703) 444-5750 Parts: (703) 430-3673 More

so far so good I was shopping for Ford in VA/MD because our local dealers from Western PA for whatever reason are not able to provide comparable discounts off sticke I was shopping for Ford in VA/MD because our local dealers from Western PA for whatever reason are not able to provide comparable discounts off sticker prices in addition to nationwide discounts that Ford itself has everywhere (not sure what is the reason for that - the same goes for VW cars by the way, but not for Subarus or Mazdas it seems). I contacted a number of dealers asking for quotes, etc the day after Thxgiving (on Friday) - Jason Robles though was the only one who was able to complete the full cycle of communications/answer my questions/etc __within one day__ (on Friday itself)- the rest were either too busy or too slow or too lazy or whatever __and__ Koons were giving a decent (vs others) knockoff from the sticker price (plus they have a very good selections of models, 2017 Escape SE 4WD 2.0L EcoBoost, including the one I was OK to buy color-wise)... so I drove on Saturday (the next day) and got the car there... the only thing pending is (as I am from Western PA and never purchased out of state) is to get PA title/registration/plates - will see how that last thing goes within next ~30 days or so ... More

Go to person. I found his ad in cargurus.com Them tried to contact him from Michigan. He was friendly and professional. My car buying experience was smooth and has I found his ad in cargurus.com Them tried to contact him from Michigan. He was friendly and professional. My car buying experience was smooth and hassle free. I would recommend this dealership and especially this guy Jason Robles. More

Worked out a good deal, but took too long Waited on my car to be detailed completely for almost two hours. However, the finance department was able to work out a challenging deal. My salesman Waited on my car to be detailed completely for almost two hours. However, the finance department was able to work out a challenging deal. My salesman was helpful and easy to work with. More

GREAT Customer Service, Great Dealership Had problems with my truck that I have only owned for 10 days. Called the dealership in McLean where I bought the truck from, no Luck with that along Had problems with my truck that I have only owned for 10 days. Called the dealership in McLean where I bought the truck from, no Luck with that along with HORRIBLE customer service. Ended up bringing it to Koons Sterling Ford (Same dealership, different location). As soon as I walked it they took everything out of my hands and took control of the situation with the other dealership. Andre and Fredy were great help, set me up with a loaner car, and the turnaround time to fix was great. Very happy with the overall experience from Koons Sterling Ford. Will purchase my next car from this location. More