Koons Sterling Ford
Sterling, VA
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KOONS Sterling GREAT experience! I just want to say that I don't ever look forward to buying a car. It's a long exhausting experience at times. Well not the case at KOONS Ford in Ster I just want to say that I don't ever look forward to buying a car. It's a long exhausting experience at times. Well not the case at KOONS Ford in Sterling! I showed up late in the day (1 hour from close) and was greeted by Steve Arnold (salesman) with a big smile and a welcoming disposition! He treated me as though they had just opened. He assisted me in finding the F-150 Lariat that I was looking for and made the process beyond painless. After he squared me away with all of the details, he grabbed the keys and let me take it for a spin. By the time I came back I knew that this was the truck for me. He had all of the paperwork ready and had me out the door with my brand new truck about an hour later. I am beyond grateful for his time and willingness to stay past closing to make sure that I was happy. Thank you so much KOONS Ford and a special thanks to Steve Arnold for his time and hospitality! More
Absolute Pleasure With Stephen, he creates a friendship with you instead of making you feel like a buying customer. We travelled 100 miles for the best price and becaus With Stephen, he creates a friendship with you instead of making you feel like a buying customer. We travelled 100 miles for the best price and because of Stephen, we make the same trip twice a year for service! More
Jason Robles. One word. AMAZING!!! Jason has hands down been the best salesman I have encountered in my 20+ years of purchasing cars. He is honest, kind, funny & just an all-around grea Jason has hands down been the best salesman I have encountered in my 20+ years of purchasing cars. He is honest, kind, funny & just an all-around great person. He is there to ensure you get what you want and that you get the best deal possible. I am EXTREMELY happy that I took the 45 minute drive to Noons! More
Above and Beyond... Yannick Ernsting was amazing to work with. When the car I wanted was sold, he did some research and found out another identical one was already on its Yannick Ernsting was amazing to work with. When the car I wanted was sold, he did some research and found out another identical one was already on its way to the dealership - he did all that before he returned my call. Because of his quick action, we had all the paperwork done and I had a deposit on the car before it was even delivered to the dealership. This was definitely the easiest and best experience I have had purchasing a new car. I would absolutely recommend Yannick and Koon's Ford to anyone! More
Great experience buying from Koons Sterling Ford Wiston Arostegui was very helpful and patient with me as I searched for the car I wanted. He worked with me and showed me several cars, never pressuri Wiston Arostegui was very helpful and patient with me as I searched for the car I wanted. He worked with me and showed me several cars, never pressuring me. He was friendly and professional through the whole experience, and has offered his assistance with any future questions I have regarding my new Expedition. I highly recommend him! More
Outstanding service from Koons Ford I saw a 2017 Ford Mustang on the Cars.com website, that was advertised by Koons Ford. I called the dealership and received all the information I neede I saw a 2017 Ford Mustang on the Cars.com website, that was advertised by Koons Ford. I called the dealership and received all the information I needed from Jason Robles the salesman who answered my call. I made an appointment to test drive the car and during the process I was given professional and courteous service. On the day I arrived for the test drive the vehicle was washed and waiting for me to view and test drive. I am also a servicemember and Jason made sure I received all applicable rebates and discounts. The buying process was very smooth and hassle-free. They are a top notch team! More
Stephen Arnold did an excellent job. Minimal haggling and we arrived at a purchase price and trade in price which left both parties satisfied. My significant other did an excellent job. Minimal haggling and we arrived at a purchase price and trade in price which left both parties satisfied. My significant other us now happily driving a Ford Raptor she can afford. Stephen listened to my requirements and point of view, offered options, but was open to negotiating. Overall a pleseant experience..which us rare. More
I LOVE KOONS FORD STERLING I was in the market looking to buy a fusion when I had a call from Stave Almond with Koons ford sterling, he answered all questions I asked on the pho I was in the market looking to buy a fusion when I had a call from Stave Almond with Koons ford sterling, he answered all questions I asked on the phone beyond expectations. I was at the dealership next day, was welcomed with smiles by everyone walking through the door and my experience with Steve Almond was very great. I felt like I was part of the family of Koons ford sterling for the best experience I got when I drove off in my 2017 Ford Fusion. Great job guys. More
Purchased 2017 Explorer Yannick assisted me in purchasing a new 2017 Ford Explorer Sport. Yannick provided me with wonderful service from start to finish. Yannick is very res Yannick assisted me in purchasing a new 2017 Ford Explorer Sport. Yannick provided me with wonderful service from start to finish. Yannick is very respectful and very responsive, he delivered as promised and went above and betond. In the future I will refer my friends and family to Yannick for there vehicle needs. Thanks. More
Great purchasing experience We came to Koons Sterling to look at a new 2017 Ford Escape and to get an appraisal to trade in our 2009 Ford Escape. We weren't sure if we were going We came to Koons Sterling to look at a new 2017 Ford Escape and to get an appraisal to trade in our 2009 Ford Escape. We weren't sure if we were going to buy new, but Jason was very helpful in walking us through everything. He showed us a few different cars, had us test drive two, and ended up finding us the car we wanted with our exact specifications. We walked away with our new car, traded in our old car and had a great experience overall. More