Koons Sterling Ford

Had all my engine seals replaced Feb 2021 for $2,800. I relocated and 6 months later, leaks everywhere. Another dealership said that everything had to be re done again and that some of the seals looked a I relocated and 6 months later, leaks everywhere. Another dealership said that everything had to be re done again and that some of the seals looked as if they weren’t ever replaced. Tried to call service manager Jeff Bennett but he never returned my call. Be careful with this dealership More

We want to thank you so much for Caleb and Alex for all their help. their help. More

Outstanding service which is the primary reason we return to purchase vehicles from this dealership! to purchase vehicles from this dealership! More

My husband and I had been searching the internet for a new Mustang with specific packages we wanted. It was very difficult to find because of low inventory at every dealership. We finally found the car we new Mustang with specific packages we wanted. It was very difficult to find because of low inventory at every dealership. We finally found the car we wanted at Koons Sterling Ford. We live over 900 miles from Koons Sterling Ford, however we decided to contact them anyway. We communicated with them via phone, text, and email. The salesman, Chuck Morris and everyone we talked with was friendly and professional. They offered us a great deal. Needless to say, we flew to Virginia, picked up the car and had an awesome road trip back home in our new car. It was a great overall experience because of Koons Sterling Ford. We highly recommend them and would definitely do it again. More

The service advisor addressed all service requirements, including a recall, and total costs in an excellent manner. including a recall, and total costs in an excellent manner. More

Sales agent Chuck Morris is a competent guy and ready to help at all times which I like to work with much :) Thank you to Koons to have such professional employees help at all times which I like to work with much :) Thank you to Koons to have such professional employees More

Service agent was very courteous and knowledgeable , i was impressed how fadt the 3 problems were fixed, and pkeased all under warranty was impressed how fadt the 3 problems were fixed, and pkeased all under warranty More

The service writer was great very helpful will use him again I’ll use the service department again I’ll use the service department More

Excellent service each time. Explanation of services needed and associated costs is typically very accurate . 30 years I been going to Ford! Explanation of services needed and associated costs is typically very accurate . 30 years I been going to Ford! More

Brian was welcoming, and friendly. Service was fast and thorough. Every encountered was nice thanks Service was fast and thorough. Every encountered was nice thanks More