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Koons Sterling Ford

Sterling, VA

4.1
710 Reviews

46869 Harry Byrd Hwy

Sterling, VA

20164

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Showing 710 reviews

November 12, 2024

Service manager was real great helpful and took time to discuss the issue with ford for warrantees. Very helpful and great manner advising myself etc. great job More

by Abdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Nov 12, 2024 -

Koons Sterling Ford responded

Abdi, we're happy to hear that our service manager at Koons Sterling Ford provided you with such attentive support. Thank you for sharing your experience!

November 11, 2024

Bilal and Matt were friendly, knowledgeable, and helpful in selecting the right vehicle with the right options. With highly competitive pricing and great service, I selected Koons over three other dealers. More

by hatfield4905
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal Naeem, Matthew Newman , Kevin Acevedo
Nov 11, 2024 -

Koons Sterling Ford responded

We're delighted to hear that Bilal, Matt, and the Koons Sterling Ford team provided you with excellent service and competitive pricing. It's fantastic that they helped you find the perfect vehicle quickly! Enjoy your new ride!

November 04, 2024

Easy to set up an appointment ! Took me on time and did my oil change in a timely matter !! Also let me know what other things I would need to do my next visit More

by Svollmecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Also Nate , Michael Borosky
Nov 05, 2024 -

Koons Sterling Ford responded

We're delighted to hear that your appointment and oil change went smoothly at Koons Sterling Ford! Our team is always here to keep you informed about future maintenance needs. Thanks for choosing us!

October 15, 2024

We drove 6 trucks to find the right one. We had so many to choose from and our salesman knew exactly what we were looking for. Greg Sipple made our buying experience very good.and he was v More

by abndf4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Sipple
Oct 15, 2024 -

Koons Sterling Ford responded

It's fantastic to hear that Greg Sipple helped you find the perfect truck at Koons Sterling Ford! We're glad your buying experience was smooth and informative. Enjoy your new ride, and thank you for choosing us!

October 15, 2024

There were so many trucks to choose from. We drove 6 trucks to find the right one. Our salesman Greg Sipple was very knowledgeable about every Ford product. No other dealer had the selecti More

by abndf4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Sipple
Oct 15, 2024 -

Koons Sterling Ford responded

We're delighted to hear that Greg and the Koons Sterling Ford team provided you with a great selection of trucks and knowledgeable service. Thank you for choosing us, and enjoy your new ride!

October 10, 2024

Terry did a great job explaining all the elements of the needed repairs, how they were handled, and how the costs broke down. And the truck is running great now! More

by utuva95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Oct 10, 2024 -

Koons Sterling Ford responded

We're glad to hear that Terry provided a thorough explanation of the repairs and that your truck is running smoothly now! Thank you for choosing Koons Sterling Ford, and we appreciate your feedback.

October 05, 2024

I took my car in for a routine oil and filter change, a fix to the driver's side front tire which was going flat, so they put a plug in the tire to repair it, and during the inspection that the service tec More

by WOODY3368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Ayoub, Michael Borosky
Oct 07, 2024 -

Koons Sterling Ford responded

Thank you for sharing your experience with us! We're delighted to hear that Nathan and the Koons Sterling Ford team provided excellent service, catching and repairing the CV Joint issue. We appreciate your kind words and look forward to serving you again in the future!

September 27, 2024

Great service thank you and good people I was happy with it all..thatnis it More

by kaygeeme41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Stickman, Linda Orosco, Michael Borosky, Jack Fetchko, Robert Teasdale
Sep 29, 2024 -

Koons Sterling Ford responded

Thanks so much for stopping in for service and leaving us a five-star review. We look forward to your next visit to Koons Sterling Ford!

September 25, 2024

Great service! Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need servi More

by ashbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Sep 25, 2024 -

Koons Sterling Ford responded

Ashbert, we're delighted to hear that Terry and the team at Koons Sterling Ford provided such excellent service. Thanks for sharing your positive experience!

September 11, 2024

It was great having a deal at koons ford with bilal. Bilal helped me through every step. More

by Kbh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bilal
Sep 12, 2024 -

Koons Sterling Ford responded

Thank you for leaving Bilal and Koons Sterling Ford a five-star review!

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