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Koons Clarksville Chevrolet Buick GMC
Columbia, MD
459 Reviews
Win Kelly Chevrolet Buick GMC is a Mark of Excellence award winning Baltimore Chevrolet dealer. From our dealership in Howard County, we are able to sell and service new and used Chevy Cars and Trucks, as well as Buick and GMC vehicles. No other Baltimore GMC dealership will work harder to put you in the right vehicle at the right price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 459 reviews
November 10, 2026
The professionalism and customer service is top notch. I purchased a used vehicle and the salesman Zaki was excellent! I would highly recommend this dealership. I purchased a used vehicle and the salesman Zaki was excellent! I would highly recommend this dealership. More
by Vanshowell
Employees Worked With
Zacki
November 07, 2026
Kacey was very personable and professional. She kept me up-to-date on the progress of my vehicle while I was waiting for the service to be completed. She is the type of person that is perfect f She kept me up-to-date on the progress of my vehicle while I was waiting for the service to be completed. She is the type of person that is perfect for a customer-facing role such as service advisor. More
by Rhdavis1111
Employees Worked With
Other Employees :
Mechanic Tom was fantastic. This is the second time he’s worked on my vehicle. He’s very confidence-inspiring which is important to a customer. He actually came into the waiting area where I was three times to explain what he was doing. He is a very valus
November 04, 2026
They marked my battery as failed & did not let me know when my car was ready, so that I could purchase a new battery. I called a few days later to inquire & they told me, via text; "it was a voided recc f when my car was ready, so that I could purchase a new battery. I called a few days later to inquire & they told me, via text; "it was a voided recc from the tech, not for your car the multipoint shows it but it was deleted by himon the other side it just didn't let him change it on the multipoint side." I responded & asked "So I don't need a new battery?" No response. If in fact it was a mistake, which I don't think it was, she should have let me know that my Inspection Report was incorrect. Two weeks later my car wont start because I needed a new battery. More
by freestuff7614
Employees Worked With
October 29, 2026
I had a great experience with everyone I interacted with during my car purchase. They made the entire process a breeze. Bryan’s communication regarding incoming inventory was great. Nathan’s attentiveness d during my car purchase. They made the entire process a breeze. Bryan’s communication regarding incoming inventory was great. Nathan’s attentiveness during my actual visit was amazing and Scott in the finance dept was very helpful. More
by MaxLover
Employees Worked With
Bryan Barrientos, Nathan Magtoto and Scott Holt
October 20, 2026
Bought a Yukon XL Denali Ultimate (brand new) that we realized had a misaligned door as soon as we got home. Was told to take it to a body shop and file a claim with GMC because this dealer couldn’t help realized had a misaligned door as soon as we got home. Was told to take it to a body shop and file a claim with GMC because this dealer couldn’t help me. Not great service for a brand new $110k+ truck. More
by tcw495
October 12, 2026
Are sales representative was very helpful and easy to work with. He showed us every vehicle we were interested in. The whole sales process was very easy and stress free. work with. He showed us every vehicle we were interested in. The whole sales process was very easy and stress free. More
by wfmascaro
Employees Worked With
Luis Arredondo
October 09, 2026
From the first time that I rolled into the dealership nothing but Professionalship. I have brought my GMC truck in for two oil changes and everyone was great. Waited for the truck to be done and it was d nothing but Professionalship. I have brought my GMC truck in for two oil changes and everyone was great. Waited for the truck to be done and it was done in a very reasonable time. I will always bring it to KOONS GMC. More
by edcarlsonfi
Employees Worked With
September 01, 2026
To start, having an appointment meant nothing. I didn’t wait getting my truck checked in for four diagnostics issues and an estimate but it took three days (excluding Sunday) when I was told 3-4 h I didn’t wait getting my truck checked in for four diagnostics issues and an estimate but it took three days (excluding Sunday) when I was told 3-4 hours at check-in. I had horrible experience when I didn’t get a call after 4 hours. Called every 30 minutes. When someone called me back it was near closing time and was told it has not been looked at. The mechanic also only diagnosed 1 out of 4 issues. I had no words for it. When asked about the other issues, it was brushed off with an excuse of vehicle being too old and they didn’t get a code. Paid and just wanted my truck back after not having a ride for 4 days. More
by Kahngpae
Employees Worked With
Matthew Keenan, Gawain Gordon
