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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.5
432 Reviews
Win Kelly Chevrolet Buick GMC is a Mark of Excellence award winning Baltimore Chevrolet dealer. From our dealership in Howard County, we are able to sell and service new and used Chevy Cars and Trucks, as well as Buick and GMC vehicles. No other Baltimore GMC dealership will work harder to put you in the right vehicle at the right price.
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12421 Auto Drive

Columbia, MD

21029

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Showing 432 reviews

September 29, 2025

We brought our Acadia in with what we thought was a warranty issue. I turned out that our serial number was not covered. However, Dave had the vehicle checked out and advised it did needed a new shifte More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Scotty, thank you for sharing your experience with David and the team at Koons Clarksville Chevrolet Buick GMC. We truly appreciate your support!

September 24, 2025

Dave and the staff are very helpful as I was going through a difficult time to accommodate for my needs and did a great job and getting my truck in a timely manner back to me so I’m very grateful than More

by Amar Sher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Amar, we are grateful that you chose Koons Clarksville Chevrolet Buick GMC and we’re delighted to learn that Dave and the team made your experience seamless. We hope you love your truck! See you down the road!

September 18, 2025

Scott was easy to deal with. Knowledgeable and helpful. The whole process only was 2 hours. More

by Bklimper785
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott deserves a 5 star
Sep 18, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

All of us at Koons Clarksville Chevrolet Buick GMC are happy to see this wonderful feedback for Scott!

September 11, 2025

Great dealership excellent customer service and staff. My salesman David is top notch. I went to the dealership for the second time and my experience was as great as the first one. More

by BlkZL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wright
Sep 12, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for your continued business and this stellar feedback! - The Koons Clarksville Chevrolet Buick GMC Team

September 05, 2025

Bought a 2025 BMW with low mileage. The dealership refused a third-party inspection, and the air conditioning failed immediately after I drove it off the lot. When I asked about it, I w More

by CK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Applegate
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Geis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Rich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Luckey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Balderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Borg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Mizelle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Geberiel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Dickens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Glover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

It's disappointing to hear about your experience with the air conditioning issue. We strive for transparency and quality, so it's concerning that we fell short here. We'd like to address this matter directly and find a resolution for you. Please feel free to reach out at your convenience. Thank you, Isha Kir - Executive Assistant Manager - isha.kir@koons.com

August 20, 2025

The service advisors at KOONS have never screwed me. They give me good prices for the services that is required. I once had a messed up transmission and they fixed it within a couple of days! Unbelievab More

by Jewel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frost
Aug 22, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Hi Jewel, it's terrific to hear your truck is in good hands with our Service Team at Koons Clarksville Chevrolet Buick GMC! Thanks for sharing your positive review, we can't wait to work with you again!

August 20, 2025

I brought my car in for routine service and the service was great. The service advisor was very professional and helpful. More

by pigraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hammond - service advisor
Aug 22, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for choosing Koons Clarksville Chevrolet Buick GMC and for sharing your experience! It's wonderful to hear the service team took such great care of you. See you next time!

August 16, 2025

Fast ,accurate, and you informative. Reasonable price. X x x x x x x x x More

by Jjwellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks so much for the review. We look forward to your next visit to Koons Clarksville Chevrolet Buick GMC!

June 23, 2025

My visit was smooth and easy. Staff very professional and helpful. Check in and check out. Had no problems. More

by livelifesmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with us! It's wonderful to hear that everything went smoothly during your visit at Koons Clarksville Chevrolet Buick GMC. Our team is always here to help, and we appreciate the positive feedback!

April 19, 2025

I brought my car in for maintenance check and it was very smooth and service was very helpful More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks so much for the review. We look forward to your next visit to Koons Clarksville Chevrolet Buick GMC!

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