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Koons Annapolis Toyota

Annapolis, MD

4.4
804 Reviews

1107 West Street

Annapolis, MD

21401

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Showing 804 reviews

September 10, 2008

I have a Toyota with 156,000 miles on it. I submitted the detailed request for service online 1 week before I wished to leave the vehicle for the day; my appt was accepted, and I received a reminder the day More

by 25calrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay
May 25, 2008

THIS IS PART OF THE SAME EXACT DEALERSHIP AND DESERVES THE SAME POOR RATING. All points of interaction and serv. = lousy. We started w/Koons of Easton, MD for Toyota Prius over 2.5 months ago, and they we More

by ladydide
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared, sales manager
March 27, 2007

Was unlucky enough to be involved in a severe accident with my 5 month old Toyota, requiring extensive rear repairs. I requested the $6K in repairs be done at the Toyota body shop, thinking that they wou More

by two-if-by-sea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
November 30, 2005

This is the letter I am drafting to the dealership and looking for a corporate address to cc. In June 2005, I purchased a 2005 Toyota 4Runner, SR-5 at your Koons Toyota of Annapolis location. I am wri More

by steponme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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