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Koons Annapolis Toyota

Annapolis, MD

4.4
804 Reviews

1107 West Street

Annapolis, MD

21401

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Showing 804 reviews

March 25, 2011

Our salesperson, Lev Lewis, was very professional, courteous and friendly. He was anxious to make us happy. I am very happy with the 2005 4Runner I purchased from this dealership. I wish the pape More

by eclaire7465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1
Apr 01, 2011 -

Koons Annapolis Toyota responded

Sorry the paperwork took a little longer than it should, but we are glad you are happy with your 4Runner.

February 14, 2011

We had a very good experience at Koons of Annapolis. There was no pressure and no price haggling. We were able to get exactly what we wanted at a price that we were more than happy with. Jim B. worked w More

by jan66sim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baikauskas
Apr 01, 2011 -

Koons Annapolis Toyota responded

Thank you very much.

February 07, 2011

Karen and Kyle greeted us at the door of Koons Toyota, Annapolis had the vehicle we picked out pristine by the time we arrived at 9 am. All of the paperwork was ready to be signed. We had coffee and revie More

by Terry5348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Orlinski and Karen Williams
Apr 01, 2011 -

Koons Annapolis Toyota responded

Thank you. Hopefully you made it to our New Owner Event that we had in March. If you were unable to attend, give us a call and we can reserve a seat at the next one.

February 03, 2011

I took my car into Koons Toyota in Annapolis, MD for an oil change. After looking over my car the service writer informed me that I needed new brake rotors. I discussed it with him and ultimately agreed to More

by KoonsStinks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lex (Service Writer)
January 21, 2011

I purchased my vehicle from this dealership a number years past and have always serviced it here. The service was always satisfactory; however, the past two service visits have been much less satisfacto More

by rampsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service cashier
October 12, 2010

My wife and I were shopping for a Toyota Sienna because we were expecting our third child. We already owned a Toyota 4Runner and decided to stick with Toyota. After shopping around a bit we went to Koons o More

by Captain Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Wells
August 03, 2010

I purchased a new 2011 Avalon Limited edition on May 5, 2010. I went to the dealership because of Crystal Koons advertisments of 125% trade in of Lelly Blue Book fair market condition...what a crock. I tra More

by alanskyf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JB and Sales Mgr.
May 17, 2010

We contacted the dearler after looking at their inventory on line. We found a vehicle that we truly liked and felt what they were asking was a good deal. After talking with the representative and finding out More

by a2coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
April 29, 2010

I contacted the dealership over the Internet without checking their online ratings first and was pleasantly surprised by the bottom low price I got from the dealer for new Toyota Yaris, lower than any o More

by kertvaros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Wintersteen, Matt Lane
February 25, 2010

have been in a few dealerships to buy cars a few times. have been in a few dealerships to buy cars a few times. Koon’s Annapolis Toyota is the worst I have ever seen. I was ready to buy and I have signe More

by romeo4juliet1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The sales manager
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