Koons Annapolis Toyota

I have been using Koons of Annapolis for over five years now to service my Toyota because they are friendly, fast, and reliable. I recently brought my car in for service because the brakes were struggling now to service my Toyota because they are friendly, fast, and reliable. I recently brought my car in for service because the brakes were struggling and I trust the staff at Koons to not only identify the problem, but to explain step by step exactly what they are going to do to my vehicle. The fact that they care enough to call me and answer all of my questions about everything and anything that has to do with my vehicle is what impresses me the most. Other service companies forget that interacting with your customers is what makes a business great. I can't thank Steve Moye, Wayne Lopez, and everyone at Koons of Annapolis enough for keeping my Toyota safe and on the road. More

Lex Belenky is liked a trusted doctor. He is the only one feel looks out for my best interests. I bring my 4 Runner to him even though there are Toyota Dealers much closer to my house. He works around my sch feel looks out for my best interests. I bring my 4 Runner to him even though there are Toyota Dealers much closer to my house. He works around my schedule and delivers on time. He tells me whan I need to repair things and if it can wait until the next check up. Lex Belenky is the best service manager that I have ever worked with. Thank you to Lex. More

Was looking for a new SUV and went to about 8 dealers in the Annapolis area. Brandon was the MOST knowledgeable of all sales consultants we encountered that day and Koon's was the Only dealer that had a br the Annapolis area. Brandon was the MOST knowledgeable of all sales consultants we encountered that day and Koon's was the Only dealer that had a brochure for the vehicle we were interested in. More

Chris was very helpful and informative about the highlander, he knew every detail about it and even told us things we did not think to ask about. We ended up buying one, but never felt pressure from highlander, he knew every detail about it and even told us things we did not think to ask about. We ended up buying one, but never felt pressure from him, He is a great car salesman, one everyone would want working for their company. More

Mechanic Warren Butrim has earned my trust and confidence over many years with sound advice, straightforward explanations of problems, and going the extra mile on items of concern that I request. over many years with sound advice, straightforward explanations of problems, and going the extra mile on items of concern that I request. More

Lex went over and beyond my expectations in dealing with my service problem. Thank you!! This was my first experience with Koons in Annapolis, and we will be back. my service problem. Thank you!! This was my first experience with Koons in Annapolis, and we will be back. More

Lex is an outstanding employee! This was my second visit to the Toyota- Annapolis location. Both times, I was there for maybe 10 minutes if that long. He took care of the problem I was having with my car to the Toyota- Annapolis location. Both times, I was there for maybe 10 minutes if that long. He took care of the problem I was having with my car very quickly, and it didn't matter to him that I purchased my car some where else. Great job Lex! Keep up the good work! More

Chris was an excellent sales person, very helpful and knew the car inside and out. He explained the car, brought it to my office so that I could review it before I even got to the dealership. I saw the knew the car inside and out. He explained the car, brought it to my office so that I could review it before I even got to the dealership. I saw the can in between patients. After he reveiwed the car and I finished in finance, he even drove my other car to my home so I could drive my new car home. Real customer service. I recommend him to other physicians and my patients. More

I've been dealing with Lex Belenky as my Toyota Service Adviser for over 10 years. He is totally customer focused, and always has solid advice related to repairs. More importantly, he does what he says h Adviser for over 10 years. He is totally customer focused, and always has solid advice related to repairs. More importantly, he does what he says he's going to do. As the representative of the entire service department he does his job exceptionally well, and working with Lex is a pleasure. If I buy another vehicle from Koons Toyota, it will because of my experiences with Lex. More

I would like to state that I am a customer of Toyota I would like to state that I am a customer of Toyota since 2004 and the Koons staff at Toyota in Annapolis Maryland is one of the most pleasa I would like to state that I am a customer of Toyota since 2004 and the Koons staff at Toyota in Annapolis Maryland is one of the most pleasant and professional staff I have ever had the pleasure of working with. My husband and I prayed asking God for his permission and direction in buying a car and we were led to Koons Toyota. If I may say Toyota really does not have to sell their cars their cars sell themselves. Toyota cars stands for what a car truly is and what is expected of a car and it's performance. I would like to add I now feel a part of the family of Koons Toyota due to the experince and professionlism and respest my husband and I received at Koon's Toyota. The staff at Koons work as a high powered and constructive unit. Their work exceeds the expectation of what excellence is. This staff has went far and beyond it's duties of what is expected to make the concerns and comfort of the customer come into reality. We are very greatful to God our Father and for Koons Toyota for making our dream and experince come true. With Love and Respect, Your Brother and Sister in Christ Jesus Sharon and Ray Vankirk More