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Koons Annapolis Toyota

Annapolis, MD

4.4
822 Reviews

1107 West Street

Annapolis, MD

21401

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Showing 822 reviews

March 10, 2014

Ted was personable and knowledgable about the RAV 4 which is what I purchased. He went the extra mile explaining and going over the controls I was not familar with, he made me feel comfortable asking him qu More

by dcampbell2212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Downing
March 10, 2014

Excellent service and a great car. Carol and Sisto were a pleasure to work with. We will recommend Koons Toyota to our friends and family. Thanks! More

by JeffOrnduff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 26, 2014

I purchased a1999 Toyota Camry and loved it and had purchased it at Koons Annapolis and was happy with it and returned there for another new car 13 years later. My new Sales Consultant Emanuel Persaud More

by slbohun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Persaud
February 21, 2014

Suzanne Young, our sales associate was extremely helpful on the decision making process of which Toyota was best for my son. Her knowledge of the vehicle and Toyota safety was what landed us on the Corolla More

by joeyterps123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Young
February 06, 2014

Emanuel wasn't the original person that was supposed to help us but we are certainly more than happy that we were transferred to him! My mother-in-law was buying a new vehicle and Manny was very inform More

by duxpinner2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel Persaud
January 27, 2014

II would highly recommend Koons Toyota of Annapolis and specifically Margo Schalestock to any person looking for a new Toyota.Margo was very helpful, patient, and insightful in finding the right car that More

by dbxhumpty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margo Schalestock
Jan 28, 2014 -

Koons Annapolis Toyota responded

Rob, Thank you for sharing your experience! We look forwards to seeing you again in the future.

January 14, 2014

Tyler was an very knowledgeable salesman and very friendly. He was very patient as we looked at three different vehicles over two days. He was easy to negotiate with, honest and fair. He was very hel More

by jabruzzo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hardy
January 02, 2014

The whole process took longer than I would have liked. I was under the impression that I would easily be able to get the special that was listed on the Toyota website. In the end I got the deal, so overall More

by rhudock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel Persaud, Emanuel Persaud
January 01, 2014

My wife and I had a wonderful experience purchasing our new Toyota Highlander from Koons of Annapolis. Margo was exceptional and made the whole process easy and extremely efficient. The WOW pricing and z More

by Alexg6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margo Schalestock
December 27, 2013

I was welcomed and greeted by James Manning who made me feel right at home. We test drove several different vehicles in which he was very knowledgeable even though he was fairly new to selling automobiles. More

by Mar132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Manning and Greg Heffner
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