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Koons Annapolis Toyota
Annapolis, MD
822 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 25, 2014
First time car buying experience. As a first time buyer, Emanuel made the entire purchase process go by easy for me. He proved to be very knowledgable about anything I wanted to know a As a first time buyer, Emanuel made the entire purchase process go by easy for me. He proved to be very knowledgable about anything I wanted to know about my brand new Tacoma. He covered topics of its features and maintenance. He took heed to 1.) exactly what I was looking for and 2.) what would make the final decision for me in my choice of a truck. There was not any rushed or pressured feeling into buying a vehicle. Straightforwardness such as this is hard to come by, and I greatly appreciate his work ethic and honesty. More
by samstephen88
Employees Worked With
Emanuel Persaud
August 17, 2014
Put me before the sale!!! It was truly and wonderful experience purchasing my new vehicle. The first day I came in just to browse around I was not feeling well so my husband a It was truly and wonderful experience purchasing my new vehicle. The first day I came in just to browse around I was not feeling well so my husband and I had to leave. When I returned several days later, the first thing Emanuel asked was how I was feeling. All concerns I had were spoken of before I even asked about them. Emanuel is a true professional and I would recommend him to family and friends. More
by Guilty
Employees Worked With
Emanuel Persaud
August 07, 2014
Ask for Mikey at Koons Toyota I recently shopped for a new car at Koons Toyota, and was helped by Mikey. He was super professional, friendly and efficient! It was a great experienc I recently shopped for a new car at Koons Toyota, and was helped by Mikey. He was super professional, friendly and efficient! It was a great experience overall (though I didn't end up getting the car). I would recommend working with him! More
by Noor White
Employees Worked With
Mikey Harris
July 04, 2014
Service review Overpriced, suggested unnecessary work. Breaks were still 5 mm and they reported 2. No carbon build up on throttle as they reported. Forgot to change Overpriced, suggested unnecessary work. Breaks were still 5 mm and they reported 2. No carbon build up on throttle as they reported. Forgot to change my oil. Put the wrong tires on car. Wanted $700 for locking mechanism. Bowie charged less than $400!!! Enough said! Dont service here. They are crooks!!! More
by Vcraft
Employees Worked With
Daniel Reid
June 05, 2014
No haggle, no pressure, friendly and efficient We already knew which make and model we wanted to purchase so it was just a matter of getting the right car, at the right price, coupled with a compet We already knew which make and model we wanted to purchase so it was just a matter of getting the right car, at the right price, coupled with a competitive value for our trade in vehicle. Koons Toyota delivered on all three items. The entire process was really quick and they were extremely flexible with any request we made. My only suggestion is that they focus a little bit more on detailing the vehicle prior to final delivery. We had dust on our dashboard, seats, and steering wheel and there was a small stain on the armrest. A good wash and detailed wipe-down would also have been greatly appreciated. Once we brought this up, Emanuel made sure everything was eventually taken care of. I would definitely recommend Mr. Persaud and this dealership to anyone looking for a new Toyota in the Annapolis area. More
by toyotacamry2014
Employees Worked With
Emanuel Persaud
May 08, 2014
Great experince at Koons Toyota! After a long and frustrating search for a new car I searched through the Koons Toyota website. It was very informative and prompted me to visit which After a long and frustrating search for a new car I searched through the Koons Toyota website. It was very informative and prompted me to visit which I am so thankful I did! I had no salesperson in mind and I was promptly greeted by Suzanne Young. She, very patiently, showed me and let me drive any car I was interested in and when it came time to buy a car the sales manager and general manager got involved to make sure I would drive away with the car I would be satisfied with! The reason I came to Koons Toyota was because of the informative website, but the reason I bought a car there was because I got the best deal on a car that I love but thought would be out of my price range! I had a wonderful experience at Koons Toyota and am very pleased with my purchase! More
by aim2plz75
Employees Worked With
Suzanne Young
April 17, 2014
Great Experience One of the best new car purchase experience we have had.The staff and salesman Emmanuel were outstanding and a blessing. Loving our new car. One of the best new car purchase experience we have had.The staff and salesman Emmanuel were outstanding and a blessing. Loving our new car. More
by booshaw
Employees Worked With
Maura, Mamacy, Emanuel Persaud
March 30, 2014
Maurice Bahamondez was very pleasant, knowledge on the vehicle and very business oriented. I have told several people about my experience buying a car from Koons... with him at my side. No regrets and w vehicle and very business oriented. I have told several people about my experience buying a car from Koons... with him at my side. No regrets and when I get ready to purchase another vehicle I hope he is there to help me through it. More
by Tlcoleman63
Employees Worked With
Maurice Bahamondez
March 16, 2014
I went to Toyota Koons of Annapolis to purchase a 2014 Toyota Camry. My sale representative was Suzanne Young. Suzanne wasn't forceful with her sale. She was honest, direct, very friendly, helpful, and e Toyota Camry. My sale representative was Suzanne Young. Suzanne wasn't forceful with her sale. She was honest, direct, very friendly, helpful, and extremely patient. I would definitely return to koons and have Suzanne assist me on my next purchase. More
by Tiabarnes83
Employees Worked With
Suzanne Young
March 10, 2014
I expressed interest online in buying a new car and was contacted a half hour later by phone by a person from the dealership who then set me up with an appt with Emanuel. Emanuel greeted me and assured me contacted a half hour later by phone by a person from the dealership who then set me up with an appt with Emanuel. Emanuel greeted me and assured me he'd find just the right car for me. He showed me several and then a 2013, the last on the lot, and said I could probably get a good deal on it. He checked with the manager, Scott, gave me a price, let me put money down to hold it while I thought about it, and I returned a few days later to discuss the price some more and finalize the purchase. I felt I got a great deal, and everyone seemed to bend over backwards to do all the paperwork and tie up any loose ends. Emanuel even called my insurance company and made the switch before I left the premises. He went over some of the functions of the car, paired my phone with it, and best of all, promised that he would be available for future assistance if I had any questions at all. He arranged for a hitch to be put on later and gave me a loaner while the work was being done - and had the car washed! I couldn't be more pleased with the dealership or with my salesman. More
by Schushore
Employees Worked With
Emanuel Persaud
