Koons Annapolis Toyota

Wonderful Staff After dropping my car off for service, I learned it needed a few more items to be done but I needed a vehicle to drive. With limited time between gett After dropping my car off for service, I learned it needed a few more items to be done but I needed a vehicle to drive. With limited time between getting off work and having to pick up the kids, Tara made the rental process a breeze. From completing paperwork to having the car brought up front, the entire process took about 10 minutes. Great customer service with a smile! More

My first new car Joe really help me out .. He helped me understand the difference in the cars I was looking at. I really enjoy my new car thanks Joe Gross Joe really help me out .. He helped me understand the difference in the cars I was looking at. I really enjoy my new car thanks Joe Gross More

Excellent Sales Consultant! Margo Schalestock is the person you need to schedule an appointment with when shopping for a new car. Excellent selling skills and product knowledge. Margo Schalestock is the person you need to schedule an appointment with when shopping for a new car. Excellent selling skills and product knowledge. I was looking at other cars yet through her efforts she found the Toyota product that eceeded my expectations and met my price. More

Great!!! Dan Reese is outstanding to work with. He is the person you want to work with if you are in need of a car! Ask for Dan. Dan Reese is outstanding to work with. He is the person you want to work with if you are in need of a car! Ask for Dan. More

Professional and Impressive I was looking for a safe reliable car for my family and I found it at Koons Toyota in Annapolis! I worked with Will Gable, he was professional, patie I was looking for a safe reliable car for my family and I found it at Koons Toyota in Annapolis! I worked with Will Gable, he was professional, patient and very knowledgeable, I would absolutely purchase from form Koons again and I will work with Will again. More

EXCELLENT!! Recently my Father bought me a vehicle from the Used Car department, two days after having the car my tire light was flashing. I called Koons and they Recently my Father bought me a vehicle from the Used Car department, two days after having the car my tire light was flashing. I called Koons and they asked me to bring the car in so they could evaluate the issue. Long story short after speaking with my sales person whom introduced me to Jamar Patterson he right away greeted me with a warm smile and after explaining to him what the issue was with my vehicle he told me he would make sure i was taken care of he asked if i could leave the car with him and he would call me as soon as he got word back from the tech that was going to access my vehicle without making this into a novel i just wanted to state that not only did he call me 45 mins later he letting me know exactly what the problem was a sensor being out of wack and when the vehicle would be ready what amazed me was the fact that the vehicle was ready two hours earlier then he initially told me it would be and even though i must admit i was a little rude to him his professionalism shined through and he treated me like i was the only person that mattered with a vehicle on the lot so when i returned and he handed me my keys and again told me what the problem was and what they did to fix it I felt the need to offer him a tip it wasn't much but i tried giving him a few bucks in return for the exceptional and fast paced service I received to which he turned down but asked if I really felt like he truly took care of me if i had a moment to leave a review on google or here if i could do so to which i replied i would be more than happy to! Jamar with out a doubt gave me grade A customer service and it is very refreshing to be handled with such care i hope Jamar continues to give every customer the same service I received he represents Koons very well thank you once again!!!!!! More

Great Service, Friendly People Chelsea Wright was fantastic to work with. She was informative, upfront, and very helpful throughout the entire process. Everyone was very friendly; n Chelsea Wright was fantastic to work with. She was informative, upfront, and very helpful throughout the entire process. Everyone was very friendly; no one pressured me to agree to anything I was uncomfortable with. Thanks to everyone at Koons! More

The only dealership I buy from! I bought a Camry in 2007 and recently went back to purchase a new Highlander! My experience was excellent and I recommend this dealership to anyone lo I bought a Camry in 2007 and recently went back to purchase a new Highlander! My experience was excellent and I recommend this dealership to anyone looking for a smooth, quick and easy purchase experience. The service department is also top notch. This is the only dealership I will buy from. More

great service Dan Reese a great job finding us a RAV4 in wonderful condition and at a good price. H made the experience of purchasing the Toyota very smooth. We wo Dan Reese a great job finding us a RAV4 in wonderful condition and at a good price. H made the experience of purchasing the Toyota very smooth. We would recommend him to anyone. Dan Reese did a great job finding a RAV4 in wonderful condition and at a good price. HE made the experience and purchase very easy. Would recommend him to anyone. More

I'll be back!! If you enjoy a low pressure car buying experience than Dan is your man. Friendly, fair and his willingness to help me find the perfect vehicle to meet If you enjoy a low pressure car buying experience than Dan is your man. Friendly, fair and his willingness to help me find the perfect vehicle to meet my needs. Thanks again Dan and to your continued success. Sam More